Legal Agreement




Acceptable Usage Policy



Acceptable Usage Policy North East Web Solution employs an Acceptable Usage Policy to maintain the performance and integrity of our computer equipment. Breach of our Acceptable Usage Policy may result in account suspension or termination without refund.

Spam, Wares, Piracy and Illegal Activities
North East Web Solution does NOT permit any of its services to be used for illegal purposes. These include but are not limited to spam, unsolicited commercial email, warez hosting, piracy and hacking related activities. North East Web Solution will remain the sole arbiter in what constitutes any of these activities. You acknowledge that participation in any of these activities will result in immediate termination without refund. North East Web Solution may involve law enforcement authorities if we deem necessary.

Child Pornography
If North East Web Solution discovers child pornography on any services provided to You, your account will be immediately terminated without refund. Your personal details will be passed to law enforcement authorities and we will assist fully with law enforcement authorities around the world to seek charges against You.

Hacking/Denial of Service/Sniffing/Spoofing
North East Web Solution do not permit any type of hacking, denial of service, distributed denial of service, sniffing, spoofing, password cracking or similar malicious activities to be performed on or by it's services. North East Web Solution will remain the sole arbiter in what constitutes any of these activities. You acknowledge that participation in any of these activities will result in immediate termination without refund. North East Web Solution may involve law enforcement authorities if we deem necessary.

Backup restoration
If your account was cancelled and you still need your data to take with you there is a Rs.2000 per incident charge for all inquiries regarding previous services and / or support. We generally keep backups available for a period of 30 days after account cancellation, but can provide no guarantees on the actual length of availability of a backup

Web Hosting and Reseller Web Hosting Services
North East Web Solution has strict resource usage restrictions on Web Hosting and Reseller Web Hosting Services. These are designed to maintain the integrity, security and performance of our web servers. Failure to abide by these restrictions may result in account suspension or termination without refund. " No script or piece of software may use 25% or more of system resources for 60 seconds or longer. " No user may have above 5,000 opened files at any moment (the limit does not apply to overall number of existing files, owned by the user). " Running stand-alone, unattached server side processes/deamons is strictly prohibited " Running any type of web spider / indexer (Google Cash / Ad Spy) is strictly prohibited. " Running any bit-torrent / P2P application is strictly prohibited. " Running cron scripts with intervals of less than 15 minutes, or setting up more than 5 simultaneous cron jobs is strictly prohibited. " Running of public file exchange services is strictly prohibited. " ADULT CONTENT IS STRICTLY PROHIBITED.

Disk Usage Provision
90% or more of your content on your website must be linked from an HTML or similarly coded web page where all content is freely available to the public. Your website consists of web pages of a standard design, essentially HTML based text and graphics. Downloadable files, media, streaming content or any file which consumes more than 500kb of space must not exceed 10% of your total used disk quota. WordPress Usage & Modules: . We do not allow any WordPress caching modules on our shared or reseller Hosting Services. WordPress caching modules continually cause server overload problems and are only allowed on VPS or dedicated hosting.

Virtual Private Server (VPS) and Dedicated Server Web Hosting Services
North East Web Solution does not monitor the resource usage VPS and Dedicated.

Billing & Refund Policy



* All orders need to be accompanied by a minimum of 50% as advance.

* Payment will be made by Customer within 15 days upon receipt of an invoice. In the event there is a delay in payment late payment charges will apply.

* We have a 30-day money back guarantee on all new hosting accounts only. If you are not completely satisfied with our services within the first 30 days of your contract, you will be given a full refund of the contract amount for the following reasons only:
a)The account order is cancelled prior to activation (OR)
b)The domain name was not available from the Inter NIC.

* No refunds are available after the 30th day or if the customer has violated our Acceptable User Policy .

* Additional services such as data transfer overages, disk space, pop accounts, domain registration fees, etc. are non-refundable. All cancellations must be received in writing as per the deadlines indicated; regular mail, e-mail and fax notifications are acceptable. Phone requests will not constitute acceptance of any cancellation. Domain name registrations are not refundable.

* All Renewals of web hosting contracts will be refunded if North East Web Solutions is notified within the first 10 days following the renewal date in writing . No refunds will be granted for notifications received after this date. Additional products such disk space, POP accounts, e-mail forwarding, and autoresponders are refundable if, within the first 10 days following account renewal, either of the following conditions exists:
a)The hosting account is cancelled.
b). You cancel any additional products (disk space, POP accounts, e-mail forwarding, and autoresponders) under the hosting account.

* If you know in advance you do not want to renew, you can e-mail Sales anytime and the cancellation department can queue the account for deletion on the renewal date. All cancellations must be received in writing as per the deadlines indicated; regular mail, Phone requests will not constitute acceptance of any cancellation. No refund is possible in case the account is cancelled by North East Web Solutions due to violation of Acceptable User Policies and laws of the land.

* All Web Designing / Development orders will be fully refunded before the development stage only . Partial refund during the development stage is the sole discretion of North East Web Solutions. No refund is possible after the delivery of the project.

* Refunds will be process be processed in 7 to 10 working days via NEFT to your Bank account.

* we do not entertain any return of services. However customer can cancel with 30 minutes of placing the order.

Customer Hosting Product Agreement



North East Web Solutions (hereinafter referred to as "Parent") and you (hereinafter referred to as "Customer")HAVE entered into a Customer Master Agreement effective from November 1, 2018 of which this "Customer Hosting Product Agreement Extension" is a part.whereas Parent provides Web and Email Hosting Services;whereas the Customer wishes to place an Order for Web and/or Email Hosting Services ("Hosting Order") through the Parent;Now, Therefore, for and in consideration of the mutual promises, benefits and covenants contained herein and for other good and valuable consideration, the receipt, adequacy and sufficiency of which are hereby acknowledged, Parent and the Customer, intending to be legally bound, hereby agree as follows:

Rights of Parent

* While certain attributes of the Hosting Order may consist of unlimited resources, Customer recognises that the Hosting Order is a shared hosting service, and that the Parent has the right in its sole discretion to apply any hard limits on any specific attribute or resource on the Hosting Order at any given time without notice in order to prevent degradation of its services, or incase of any breach or violation or threatened breach or violation of this Agreement, or incase Parent learns of a possibility of breach or violation of this Agreement which Parent in its sole discretion determines to be appropriate, or to protect the integrity and stability of the Parent Products and the OrderBox, or to avoid any liability, civil or criminal, on the part of Parent and/or Service Providers, or for any other appropriate reason. The Customer agrees that Parent and Service Providers, and the contractors, employees, directors, officers, representatives, agents and affiliates, of Parent and Service Providers, are not liable for loss or damages that may result from any of the above.

Terms of Usage

* Customer, or its contractors, employees, directors, officers, representatives, agents and affiliates and OrderBox Users, either directly or indirectly, shall not use or permit use of the Hosting Order, in violation of this Agreement, and for any of the activities described below -

* As a backup/storage device.

*
For any unacceptable or inappropriate material as determined by Parent in its sole discretion, including but not limited to Topsites, IRC Scripts/Bots, Proxy Scripts/Anonymizers, Pirated Software/Warez, Image Hosting Scripts (similar to Photobucket or Tinypic), AutoSurf/PTC/PTS/PPC sites, IP Scanners, Bruteforce Programs/Scripts/Applications, Mail Bombers/Spam Scripts, Banner-Ad services (commercial banner ad rotation), File Dump/Mirror Scripts (similar to rapidshare), Commercial Audio Streaming (more than one or two streams), Escrow/Bank Debentures, High-Yield Interest Programs (HYIP) or Related Sites, Investment Sites (FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Pyramid Scheme), Sale of any controlled substance without prior proof of appropriate permit(s), Prime Banks Programs, Lottery Sites, MUDs/RPGs/PPBGs, Hateful/Racist/Harassment oriented sites, Hacker focused sites/archives/ programs, Sites promoting illegal activities, Forums and/or websites that distribute or link to warez/pirated/illegal content, Bank Debentures/Bank Debenture Trading Programs, Fraudulent Sites (Including, but not limited to sites listed at aa419.org & escrow-fraud.com), Mailer Pro.

*
Use over 25% of system resources, including but not limited to Memory, CPU, Disk, Network, and Bandwidth capacity, for longer than 90 seconds in any consecutive 6 hour period.Execute long-running, stand-alone, unattended server-side processes, bots or daemons. Run any type of web spiders or indexers. Run any software that interfaces with an IRC (Internet Relay Chat) network. Run, host, or store any P2P client, tracker, software, server, files, content or application, including bittorrent.Participate in any P2P or file-sharing networks. Run any gaming servers. Run cron entries with intervals of less than 15 minutes. Store over 100,000 files.

*
Constantly create and delete large numbers of files on a regular basis, or cause file system damage. Run any MySQL queries longer than 15 seconds. Divide Multi-Domain Hosting Orders into smaller packages to resell. Multi-Domain Hosting Orders may be used by only one company/Customer to host multiple domain names/websites.

*
Use excessive resources which in the Parent's sole discretion result in damage or degradation to the performance, usage, or experience of OrderBox, other users, other orders, and any of Parent's services. Store a large number of media files (audio, video, etc.), wherein the limit is at Parent's sole discretion. Send over 100 messages per hour per user and/or 300 messages per hour for a domain name. Receive a high volume of emails, by a user or domain name, in any given period of time. Use the email service for sending or receiving unsolicited emails. Use the email service for sending or receiving emails through automated scripts hosted on your website. For sending out promotional emails, email campaigns, etc., we recommend using the Mailing Lists feature rather than using your email account. Upon detection of such mails going through the regular mailing system, such mails will get classified as spam even though the recipient might have opted in for receiving such mails. This would lead to immediate cessation of mail sending capabilities for the user or the domain name. Frequent violation would lead to permanent suspension of the domain name.

*
Sending mails to invalid recipient email addresses. On receipt of too many bounce back messages due to invalid recipient email addresses, the user sending such mails would get blocked. Frequent violation would lead to permanent suspension of the domain name.

* Sending mails from an email address that is not valid and which results in triple bounces would result in suspension of the user sending such mails. Frequent violation would lead to permanent suspension of the domain name.

*
Send emails with malicious content. Such emails could be emanating from user(s) whose machine(s) are infected with a virus or malware and such activity could be happening without the user(s) knowledge or user(s) could be unknowingly sending out emails whose receivers may deem them as unsolicited.

*
Purchase/use a Dedicated IP Address without installing an SSL Certificate.

Customer Master Agreement


This Customer Master Agreement is made, entered into and executed on November 1, 2018 (hereinafter referred to as the "Effective Date")
Between : -

North East Web Solutions (hereinafter referred to as "Parent") AND you (hereinafter referred to as "Customer"). If you are entering into this Agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these terms and conditions, in which case the term "Customer" shall refer to such entity.(The Parent and the Customer may be referred to individually as a "Party" and collectively as the "Parties").

WHEREAS the Parent provides various Products and Services; AND WHEREAS the Customer wishes to purchase Parent's Products and Services NOW, THEREFORE, for and in consideration of the mutual promises, benefits and covenants contained herein and for other good and valuable consideration, the receipt, adequacy and sufficiency of which are hereby acknowledged, Parent and the Customer, intending to be legally bound, hereby agree as follows:

DEFINITIONS:
"Advance Account" refers to the credit balance maintained by the Customer with the Parent.
"Agreement" refers to this Customer Master Agreement along with all its appendices, extensions and amendments at any given point in time. "Business Day" refers to a working day between Mondays to Friday excluding all Public Holidays. "Clear Balance" refers to credit in the Customer Advance Account after deducting any accrued liabilities, Locked Funds and debited amounts. "Confidential Information", as used in this Agreement shall mean all data, information and materials including, without limitation, computer software, data, information, databases, protocols, reference implementation, documentation, functional and interface specifications, provided by Parent to the Customer under this Agreement, whether written, transmitted, oral, through the Parent website or otherwise, that is marked as Confidential.
"Customer Contact Details" refers to the Contact Details of the Customer as listed in the Client Area Database "Customer Control Panel" refers to the set of Web-based interfaces provided by the Parent and its Service Providers to the Customer which allows him to Manage Orders "Customer Product Agreement Extension" refers to the latest version of a Specific Customer Product Agreement Extension as posted in the Customer Control Panel or on the Parent website. "Client Area" refers to the set of Servers, Software, Interfaces, Parent Products and API that is provided for use directly or indirectly under this Agreement by the Parent and/or its Service Providers. "Client Area Database" is the collection of data elements stored on the Client Area Servers. "Client Area Servers" refer to Machines / Servers that Parent or its Service Providers maintain to fulfill services and operations of the Client Area "Client Area User" refers to the Customer and any Agent, Employee, Contract of the Customer or any other Legal Entity that has been provided access to the "Client Area" by the Customer, directly or indirectly. "Order" refers to a Parent Product purchased by the Customer having a unique Order ID in the Client Area Database.
"Parent Products" refer to all Products and Services of Parent which it has provided/rendered/sold, or is providing/rendering/selling.
"Parent Servers" refer to web servers, Mailing List Servers, Database Servers, Client Area Servers and any other Machines / Servers that Parent or its Service Providers Operate, for the Client Area, the Parent website, the Parent Mailing Lists, Parent Products and any other operations required to fulfill services and operations of Parent.
"Parent website" refers to www.northeastwebsolution.com "Service Providers" refers individually and collectively to any Artificial Juridical Persons, Company, Concern, Corporation, Enterprise, Firm, Individual, Institute, Institution, Organization, Person, Society, Trust or any other Legal Entity that Parent or its Service Providers (recursively) may, directly or indirectly, Engage / Employ / Outsource / Contract for the fulfillment / provision / purchase of Parent Products, Client Area, and any other services and operations of Parent.

CUSTOMER PRODUCT AGREEMENT EXTENSIONS
The Customer may purchase various Parent Products in the course of their relationship with Parent under this Agreement, by submitting to Parent, in a form and manner prescribed by Parent, one or more Customer Product Agreement Extensions, which shall then be included as a part of this Agreement. Any conflicting definitions, terms and conditions in a Customer Product Agreement Extension shall take precedence over the same definition, terms and conditions in this Agreement, and shall be applied only to that Customer Product Agreement Extension.

OBLIGATIONS OF PARENT
Parent shall make available the latest versions of this Agreement and Customer Product Agreement Extensions in the Customer Control Panel or on the Parent website.

OBLIGATIONS OF THE CUSTOMER
1.) The Customer acknowledges that in the event of any dispute and/or discrepancy concerning any data element of an Order or the Customer in the Client Area Database, the data element in the Client Area Database records shall prevail.

2.) The Customer acknowledges that all information of the Customer in the Client Area, including authentication information is accessible to Parent and its Service Providers.

3.) The Customer shall comply with all terms or conditions established by Parent and/or its Service Providers from time to time.

4.) The Customer agree to provide, maintain and update, current, complete and accurate information for all the data elements about the Customer in the Client Area Database.

5.) Customer acknowledges that Parent Products may be obtained through Service Providers, and as such, changes in structure, or contracts may occur, and as a result services may be adversely affected. Customer acknowledges and agrees that Parent shall not have any liability associated with any such.

6.) During the term of this Agreement and for three years thereafter, the Customer shall maintain the following records relating to its dealings with Parent and their Agents or Authorized Representatives.

7.) In electronic, paper or microfilm form, all written communications with respect to Parent Products. In electronic form, records of the accounts of all, current / past Orders with the Customer, including dates and amounts of all payments, discount, credits and refunds.

8.) The Customer shall make these records available for inspection by Parent upon reasonable notice not exceeding 14 days.

REPRESENTATIONS AND WARRANTIES

1.) Parent and Customer represent and warrant that:-

2.) They have all requisite power and authority to execute, deliver and perform their obligations under this Agreement;

3.) This Agreement has been duly and validly executed and delivered and constitutes a legal, valid and binding obligation, enforceable against the Reseller and Parent in accordance with its terms;The execution, delivery, and performance of this Agreement and the consummation by Parent and the Reseller of the transactions contemplated hereby will not, with or without the giving of notice, the lapse of time, or both, conflict with or violate:-

Any provision of law, rule, or regulation;

Any order, judgment, or decree;

Any provision of corporate by-laws or other documents; or

Any agreement or other instrument.

4.) The execution, performance and delivery of this Agreement has been duly authorized by the Customer and Parent;No consent, approval, or authorization of, or exemption by, or filing with, any governmental authority or any third party is required to be obtained or made in connection with the execution, delivery, and performance of this Agreement or the taking of any other action contemplated hereby;

5.) The Customer represents and warrants that:

the Customer has read and understood every clause of this Agreement

the Customer has independently evaluated the desirability of the service and is not relying on any representation agreement, guarantee or statement other than as set forth in this agreement;

the Customer is eligible, to enter into this Contract according to the laws of his country.

RIGHTS OF PARENT AND SERVICE PROVIDERS
1.) Parent and Service Providers may change any information, including Authentication Information of the Customer in the Client Area Database upon receiving authorization from the Customer in any form as maybe prescribed by Parent from time to time.

2.) Parent and Service Providers may provide/send any information in the Client Area Database, about the Customer, including Authentication information to the Customer Contact Details to any authorized representative, agent, contract, employee of the Customer upon receiving authorization in any form as maybe prescribed by Parent from time to time to the Service Providers Parent and Service Providers in its own discretion can at any point of time temporarily or permanently cease to sell a Parent Product Parent reserves the right to change pricing, minimum order levels, and discounts, of any Parent Product , at any time.Parent and Service Providers, in their sole discretion, expressly reserve the right to deny any Order or cancel an Order within 30 days of processing the same. In such case Parent may refund the fees charged for the Order, after deducting any processing charges for the same.

3.) Parent and Service Providers, in their sole discretion, without notice, expressly reserve the right to modify, upgrade, freeze the Client Area, and its associated Services.

4.) Notwithstanding anything to the contrary, Parent and Service Providers, in their sole discretion, expressly reserve the right to without notice or refund, access, delete, suspend, deny, cancel, modify, intercept and analyze traffic of, copy, backup, access data of, redirect, log usage of, monitor, limit access to, limit access of, take ownership of or transfer any Order, or to delete, suspend, freeze, modify Client Area Users' access to Client Area, or to modify, upgrade, suspend, freeze Client Area, or to publish, transmit, share data in the Client Area Database with any person or entity, or to contact any entity in the Client Area Database, in order to recover any Payment from the Customer for any service rendered by the Parent including services rendered outside the scope of this agreement for which the Customer has been notified and requested to remit payment, or to correct mistakes made by Parent or its Service Providers in processing or executing an Order, or in case of any breach or violation or threatened breach or violation of this Agreement, or incase Parent learns of a possibility of breach or violation of this Agreement which Parent in its sole discretion determines to be appropriate, or in case of Termination of this Agreement, or if Parent learns of any such event which Parent reasonably determines would lead to Termination of this Agreement or would constitute as Breach thereof, or to protect the integrity and stability of the Parent Products and the Client Area, or to comply with any applicable laws, government rules or requirements, requests of law enforcement, or in compliance with any dispute resolution process, or in compliance with any agreements executed by Parent, or to avoid any liability, civil or criminal, on the part of Parent and/or Service Providers, as well as their affiliates, subsidiaries, officers, directors and employees, or if the Customer and/or its Agents or any other authorized representatives of the Customer violate any applicable laws/government rules/usage policies, including but not limited to, intellectual property, copyright, patent, or Parent learns of the possibility of any such violation, or authorisation from the Customer in any manner that Parent deems satisfactory, or for any appropriate reason. The Customer agrees that Parent and Service Providers, and the contractors, employees, directors, officers, representatives, agents and affiliates, of Parent and Service Providers, are not liable for loss or damages that may result from any of the above.

5.) In case of Orders involving web services, Parent and Service Providers can choose to redirect any Order to any IP Address including, without limitation, to an IP address which hosts a parking page or a commercial search engine for the purpose of monetization, if an Order has expired, or is suspended, or does not contain valid information to direct it to any destination. Customer acknowledges that Parent and Service Providers cannot and do not check to see whether such a redirection, infringes any legal rights including but not limited to intellectual property rights, privacy rights, trademark rights, of Customer, or that the content displayed due to such redirection is inappropriate, or in violation of any federal, state or local rule, regulation or law, or injurious to Customer or any third party, or their reputation and as such is not responsible for any damages caused directly or indirectly as a result of such redirection.

6.) Parent has the right to rectify any mistakes in the data in the Client Area Database with retrospective effect.

TERM OF AGREEMENT AND RENEWAL

1.) The term of this Agreement shall be 1 (ONE) YEAR from the Effective Date and will automatically renew for successive 1 (ONE) YEAR Renewal Term (hereinafter referred to each "Renewal Term" and cumulatively the "Term"). The Term shall continue until the earlier to occur of the following:

2.) the Agreement is terminated as provided for in Section 8 (TERMINATION OF AGREEMENT);The Customer elects not to renew at the end of the Initial Term or any Renewal Term.

TERMINATION OF AGREEMENT
1.) Either Party may terminate this Agreement and/or any Customer Product Agreement Extension at any time by giving a 30 (Thirty) days notice of termination delivered as per Section 26 (NOTICE). With immediate effect, if the other Party is adjudged insolvent or bankrupt, or if proceedings are instituted by or against a Party seeking relief, reorganization or arrangement or compromise or settlement under any laws relating to insolvency, or seeking any assignment for the benefit of creditors,or seeking the appointment of a receiver, liquidator or trustee of a Party's property or assets or the liquidation, dissolution or winding up of a Party's Business.

2.) Parent may Terminate this Agreement and/or any Customer Product Agreement Extension by notifying the Customer in writing, as of the date specified in such notice of termination under the following circumstances.

3.) In the event that the Customer or an Agent / Employee / Authorized Representative of the Customer materially breaches any term of this Agreement and/or any Customer Product Agreement Extension, including any of its representations, warranties, covenants and agreements hereunder.

4.) There was a material misrepresentation and/or material inaccuracy, and/or materially misleading statement in Customer's Application to Parent and/or any material accompanying the application.With immediate effect if :-

5.) the Customer is convicted of a felony or other serious offense related to financial activities, or is judged by a court to have committed fraud or breach of fiduciary duty, or is the subject of a judicial determination that Parent reasonably deems as the substantive equivalent of any of these;
(or)
the Customer is disciplined by the government of its domicile for conduct involving dishonesty or misuse of funds of others.

6.) As provided for in Appendix 'A' and Appendix 'C' if Any officer or director of the Customer is convicted of a felony or of a misdemeanor related to financial activities, or is judged by a court to have committed fraud or breach of fiduciary duty, or is the subject of a judicial determination that Parent deems as the substantive equivalent of any of these;.

7.) Customer may Terminate this Agreement and/or any Customer Product Agreement Extension by notifying Parent in writing, as of the date of receipt of such notice, in the event that the Customer does not agree with any revision to the Agreement or any Customer Product Agreement Extension made as per Section 14(RIGHT TO SUBSTITUTE UPDATED AGREEMENT AND Customer Product Agreement EXTENSIONS) within 30 days of such revision.

8.) Any Product Agreement Extension shall terminate with immediate effect in the event that parent ceases to sell the particular Parent Product covered under that Product Agreement Extension. Parents contract with Service Provider for the particular Parent Product terminates or expires without renewal Effect of Termination of this Agreement Parent shall suspend all Client Area Users' access to the Client Area, Parent Servers and all Parent Products and Services, under this agreement and all Customer Product Agreement Extensions, immediately upon receiving Termination notice from the Customer or upon learning of any event, which Parent reasonably determines, would lead to Termination of the Agreement.

9.) Upon expiration or termination of this Agreement, all Customer Product Agreement Extensions signed by the Customer shall deemed to have been Terminated with immediate effect.

10.) Upon expiration or termination of this Agreement, Parent may complete the processing of all Orders requested to be processed, in the order that they were requested to be processed, by the Customer prior to the date of such expiration or termination, provided that the Customer's Advance Account with Parent has Clear Balance sufficient to carry out these Orders. If Parent is unable to fulfill these Orders then the charges levied to the Customer for these Orders will be reversed

11.) Effect of Termination of any Customer Product Agreement Extension Parent may suspend Client Area Users' access to applicable Parent Products and Services , and the Client Area immediately upon receiving Termination notice from the Customer or upon learning of any event, which Parent reasonably determines, would lead to Termination of any Customer Product Agreement Extension

12.) Upon expiration or termination of any Customer Product Agreement Extension, Parent may complete the processing of all Orders, of that Parent Product, in the order that they were requested to be processed, by the Reseller prior to the date of such expiration or termination, provided that Parent is in a position to fulfill these Orders, and the Customer's Advance Account with Parent has Clear Balance sufficient to carry out these Orders. If Parent is unable to fulfill these Orders then the charges levied to the Customer for these Orders will be reversed

13.) Parent may transfer all Orders falling under the purview of the specific Customer Product Agreement Extension to another Customer or Parent.

14.) Any pending balance due from the Customer at the time of termination of this Agreement or any Customer Product Agreement Extension will be immediately payable.

15.) Neither Party shall be liable to the other for damages of any sort resulting solely from terminating this Agreement or any Customer Product Agreement Extension in accordance with its terms, unless specified otherwise. The Customer however shall be liable for any damage arising from any breach by it of this Agreement or any Customer Product Agreement Extension.

FEES / RENEWAL
1.) Customer shall pay all applicable fees/advances as per the Payment Terms and Conditions set out in Appendix 'C'

2.) Parent will charge a non-refundable fee for an Order unless stated otherwise in any Product Agreement Extension. The applicable fees will be displayed in the Customer Control Panel or on the Parent website and during the Ordering Process. Parent has the right to revise this pricing at anytime. Any such revision or change will be binding and effective immediately on posting of the revision in the Customer Control Panel or on the Parent website or on notification to the Customer via email to the Customer.

3.) Customer acknowledges that it is the Customer's responsibility to keep records and maintain reminders regarding the expiry of any Order.

4.) As a convenience to the Customer, and not as a binding commitment, we may notify the Customer of any expiring Orders, via an email message sent to the contact information associated with the Customer in the Client Area database. Should renewal fees go unpaid for an Order, the Order will expire.

5.) Customer acknowledges that after expiration of the term of an Order, Customer has no rights on such Order, or any information associated with such Order, and that ownership of such Order now passes on to Parent. Parent and Service Providers may make any modifications to said Order or any information associated with said Order. Parent and Service Providers may intercept any network/communication requests to such Order and process them in any manner in their sole discretion. Parent and Service Providers may choose to monetize such requests in any fashion at their sole discretion. Parent and Service Providers may choose to display any appropriate message, and/or send any response to any user making a network/communication request, for or concerning said Order. Parent and Service Providers may choose to delete said Order at any time after expiry upon their sole discretion. Parent and Service Providers may choose to transfer the ownership of the Order to any third party in their sole discretion. Customer acknowledges that Parent and Service Providers shall not liable to Customer or any third party for any action performed under this clause.

6.) Parent at its sole discretion may allow the renewal of the Order after Order expiry, and such renewal term will start as on the date of expiry of the Order, unless otherwise specified. Such process may be charged separately. Such renewal after the expiry of the Order may not result in exact reinstatement of the Order in the same form as it was prior to expiry.

7.) Parent makes no guarantees about the number of days, after deletion of an Order, after which the same Order will once again become available for purchase.

LIMITATION OF LIABILITY
IN NO EVENT WILL PARENT OR SERVICE PROVIDERS OR CONTRACTORS OR THIRD PARTY BENEFICIARIES BE LIABLE TO THE CUSTOMER FOR ANY LOSS OF REGISTRATION AND USE OF DOMAIN NAME, OR FOR INTERRUPTIONS OF BUSINESS, OR ANY SPECIAL, INDIRECT, ANCILLARY, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES RESULTING FROM LOSS OF PROFITS, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, EVEN IF PARENT AND/OR ITS SERVICE PROVIDERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

PARENT FURTHER DISCLAIMS ANY AND ALL LOSS OR LIABILITY RESULTING FROM, BUT NOT LIMITED TO:

1.) LOSS OR LIABILITY RESULTING FROM THE UNAUTHORIZED USE OR MISUSE OF AUTHENTICATION INFORMATION;

2.) LOSS OR LIABILITY RESULTING FROM FORCE MAJEURE EVENTS;

3.) LOSS OR LIABILITY RESULTING FROM ACCESS DELAYS OR ACCESS INTERRUPTIONS;

4.) LOSS OR LIABILITY RESULTING FROM NON-DELIVERY OF DATA OR DATA MISS-DELIVERY;

5.) LOSS OR LIABILITY RESULTING FROM ERRORS, OMISSIONS, OR MISSTATEMENTS IN ANY AND ALL INFORMATION OR PARENT PRODUCT(S) PROVIDED UNDER THIS AGREEMENT;

6.) LOSS OR LIABILITY RESULTING FROM THE INTERRUPTION OF SERVICE. If any legal action or other legal proceeding (including arbitration) relating to the performance under this Agreement or the enforcement of any provision of this Agreement is brought against Parent by the Customer, then in no event will the liability of Parent exceed actual amount paid to Parent by the Customer for the Order in question minus direct expenses incurred with respect to that Order. BOTH PARTIES ACKNOWLEDGE THAT THE CONSIDERATION AGREED UPON BY THE PARTIES IS BASED IN PART UPON THESE LIMITATIONS, AND THAT THESE LIMITATIONS WILL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY. IN NO EVENT WILL THE LIABILITY OF THE PARENT RELATING TO THIS AGREEMENT EXCEED TOTAL AMOUNT PAID TO PARENT BY THE CUSTOMER DURING THE MOST RECENT THREE (3) MONTH PERIOD PRECEDING THE EVENTS GIVING RISE TO SUCH LIABILITY.

INDEMNIFICATION

The Customer, at their own expense, will indemnify, defend and hold harmless, Parent, Service Providers, and the contactors, employees, directors, officers, representatives, agents and affiliates, of Parent, and Service Providers, against any claim, suit, action, or other proceeding brought against Parent or Service Providers based on or arising from any claim or alleged claim, of third parties relating to or arising under this Agreement, Parent Products provided hereunder or use of the Parent Products, including without limitation:-

1.) infringement by either the Customer, or someone else using a Parent Product with the Customer's computer, of any intellectual property or other proprietary right of any person or entity

2.) arising out of any breach by the Customer of this Agreement.

3.) relating to or arising out of any Order or use of any Order

4.) relating to any action of Parent as permitted by this Agreement

5.) relating to any action of Parent carried out on behalf of Customer as described in this Agreement

Parent will not enter into any settlement or compromise of any such indemnifiable claim without Customer's prior written consent, which shall not be unreasonably withheld.

The Customer will pay any and all costs, damages, and expenses, including, but not limited to, actual attorneys' fees and costs awarded against or otherwise incurred by Parent in connection with or arising from any such indemnifiable claim, suit, action or proceeding.

INTELLECTUAL PROPERTY

Subject to the provisions of this Agreement, each Party will continue to independently own his/her/its intellectual property, including all patents, trademarks, trade names, domain names, service marks, copyrights, trade secrets, proprietary processes and all other forms of intellectual property. Any improvements to existing intellectual property will continue to be owned by the Party already holding such intellectual property. Without limiting the generality of the foregoing, no commercial use rights or any licenses under any patent, patent application, copyright, trademark, know-how, trade secret, or any other intellectual proprietary rights are granted by Parent to the Customer, or by any disclosure of any Confidential Information to the Customer under this Agreement. Customer shall further ensure that the Customer does not infringe any intellectual property rights or other rights of any person or entity, or does not publish any content that is libelous or illegal while using services under this Agreement. Customer acknowledges that Parent cannot and does not check to see whether any services or the use of the services by the Reseller under this Agreement, infringes legal rights of others.

OWNERSHIP AND USE OF DATA

1.) Customer agrees and acknowledges that Parent owns all data, compilation, collective and similar rights, title and interests worldwide in the Client Area Database, and all information and derivative works generated from the Client Area Database.

2.) Parent and Service Providers and their designees/agents have the right to backup, copy, publish, disclose, use, sell, modify, process this data in any form and manner as maybe required for compliance of any agreements executed by Parent or Service Providers, or in order to fulfill services under this Agreement, or for any other appropriate reason.

DELAYS OR OMISSIONS; WAIVERS

No failure on the part of any Party to exercise any power, right, privilege or remedy under this Agreement, and no delay on the part of any Party in exercising any power, right, privilege or remedy under this Agreement, shall operate as a waiver of such power, right, privilege or remedy; and no single or partial exercise or waiver of any such power, right, privilege or remedy shall preclude any other or further exercise thereof or of any other power, right, privilege or remedy. No Party shall be deemed to have waived any claim arising out of this Agreement, or any power, right, privilege or remedy under this Agreement, unless the waiver of such claim, power, right, privilege or remedy is expressly set forth in a written instrument duly executed and delivered on behalf of such Party; and any such waiver shall not be applicable or have any effect except in the specific instance in which it is given. No waiver of any of the provisions of this Agreement shall be deemed to constitute a waiver of any other provision (whether or not similar), nor shall such waiver constitute a waiver or continuing waiver unless otherwise expressly provided in writing duly executed and delivered.

RIGHT TO SUBSTITUTE UPDATED AGREEMENT

1.) Customer shall pay all applicable fees/advances as per the Payment Terms and Conditions set out in Appendix 'C'

(a) revise the terms and conditions of this Agreement; and
(b) change the services provided under this Agreement
2.) Any such revision or change will be binding and effective immediately on posting of the revision in the Customer Control Panel or on the Parent website

3.) The Customer agrees to review the Customer Control Panel and Parent website including the agreements, periodically, to be aware of any such revisions

4.) If the Customer does not agree with any revision, the Customer may terminate this Agreement according to Section 8(3) of this Agreement

5.) The Customer agrees that, continuing use of the services under this Agreement following notice of any revision, will constitute as an acceptance of any such revisions or changes

6.) The Customer shall execute, in a form and manner prescribed by Parent, a supplementary agreement incorporating the amendments to or revisions of the Agreement and/or Customer Product Agreement Extension

7.) The length of the term of the substituted agreement will be calculated as if it is commenced on the date the original Agreement began and the original Agreement will be deemed terminated.

8.) It will be the Customer's responsibility to communicate any changes in the agreement and any obligations/duties covered by these changes to the Customer's Agents / Employees / Authorised Representatives.

CONFIDENTIALITY

All Confidential Information shall be governed by the Confidentiality Agreement as attached in Appendix 'B'.

PUBLICITY

The Customer shall not create, publish, distribute, or permit any written / Oral / electronic material that makes reference to us or our Service Providers or uses any of Parent's registered Trademarks / Service Marks or our Service Providers' registered Trademarks / Service Marks without first submitting such material to us and our Service Providers and receiving prior written consent.

The Customer gives Parent the right to recommend / suggest the Customer's name and details to Customers / Visitors to the Parent website, and Prospective Customers and use the Customer's name in marketing / promotional material with regards to Parent Products.

TAXES

The Customer shall be responsible for sales tax, consumption tax, transfer duty, custom duty, octroi duty, excise duty, income tax, and all other taxes and duties, whether international, national, state or local, however designated, which are levied or imposed or may be levied or imposed, with respect to this Agreement and the Parent Products.

FORCE MAJEURE

Neither party shall be liable to the other for any loss or damage resulting from any cause beyond its reasonable control (a "Force Majeure Event") including, but not limited to, insurrection or civil disorder, riot, war or military operations, national or local emergency, acts or directives or omissions of government or other competent authority, compliance with any statutory obligation or executive order, strike, lock-out, work stoppage, industrial disputes of any kind (whether or not involving either party's employees), any Act of God, fire, lightning, explosion, flood, earthquake, eruption of volcano, storm, subsidence, weather of exceptional severity, equipment or facilities breakages / shortages which are being experienced by providers of telecommunications services generally, or other similar force beyond such Party's reasonable control, and acts or omissions of persons for whom neither party is responsible. Upon occurrence of a Force Majeure Event and to the extent such occurrence interferes with either party's performance of this Agreement, such party shall be excused from performance of its obligations (other than payment obligations) during the first three months of such interference, provided that such party uses best efforts to avoid or remove such causes of non performance as soon as possible.

ASSIGNMENT / SUBLICENSE
Except as otherwise expressly provided herein, the provisions of this Agreement shall inure to the benefit of and be binding upon, the successors and assigns of the Parties. The Customer shall not assign, sublicense or transfer its rights or obligations under this Agreement to any third person(s)/party without the prior written consent of the Parent.

CUSTOMER - CUSTOMER TRANSFER
(1) Parent may transfer the Order of the Customer to another Person, Organisation or any other Legal entity under the following circumstances:-

(a) Authorization from the Customer and/or their Agent or Authorized Representative in a manner prescribed by Parent from time to time;

(b) On receiving orders from a competent Court, Law Enforcement Agency, or recognized Regulatory body;

(c) Breach of Contract;

(d) Termination of this Agreement;

(e) Parent learns of any such event, which Parent reasonably determines would lead to Termination of this Agreement, or would constitute as Breach thereof.

(2) In the above circumstances the Customer shall extend full cooperation to Parent in transferring the Order of the Customer.


DISCLAIMER

The order box, parent servers and any other software / api / specification / documentation / application services is provided on "as is" and "where is" basis and without any warranty of any kind. Parent and service providers expressly disclaim all warranties and / or conditions, express or implied, including, but not limited to, the implied warranties and conditions of merchantability or satisfactory quality and fitness for a particular purpose and non infringement of third party rights and quality/availability of technical support. Parent and service providers assume no responsibility and shall not be liable for any damages to, or viruses that may affect, your computer equipment or other property in connection with your access to, use of, order box or by accessing parent servers. Without limiting the foregoing, parent and service providers do not represent, warrant or guarantee that

(a) any information/data/download available on or through order box or parent servers will be free of infection by viruses, worms, trojan horses or anything else manifesting destructive properties; or

(b) the information available on or through the order box/parent servers will not contain adult-oriented material or material which some individuals may deem objectionable; or

(c) the functions or services performed by parent and service providers will be secure, timely, uninterrupted or error-free or that defects in the order box will be corrected; or

(d) the service will meet your requirements or expectations or

(e) the services provided under this agreement operate in combination with any specific hardware, software, system or data. Or

(f) you will receive notifications, reminders or alerts for any events from the system including but not limited to any modification to your order, any transaction in your account, any expiry of an order parent and service providers makes no representations or warranties as to the suitability of the information available or with respect to its legitimacy, legality, validity, quality, stability, completeness, accuracy or reliability. Parent and service providers do not endorse, verify or otherwise certify the content of any such information. Some jurisdictions do not allow the waiver of implied warranties, so the foregoing exclusions, as to implied warranties, may not apply to you. Furthermore, parent neither warrants nor makes any representations regarding the use or the results of the order box, order box servers, parent website and any other software / api / specification / documentation / application services in terms of their correctness, accuracy, reliability, or otherwise.

JURISDICTION & ATTORNEY'S FEES
This Agreement shall be governed by and interpreted and enforced in accordance with the laws of the Country, State and City where Parent is incorporated, applicable therein without reference to rules governing choice of laws. Any action relating to this Agreement must be brought in a court in the city, state, country where Parent is incorporated. Parent reserves the right to enforce the law in the Country/State/District where the Registered/Corporate/Branch Office, or Place of Management of the Customer is situated as per the laws of that Country/State/District. If any legal action or other legal proceeding relating to the performance under this Agreement or the enforcement of any provision of this Agreement is brought against either Party hereto, the prevailing Party shall be entitled to recover reasonable attorneys' fees, costs and disbursements (in addition to any other relief to which the prevailing Party may be entitled.

MISCELLANEOUS
1.) Any reference in this Agreement to gender shall include all genders, and words importing the singular number only shall include the plural and vice versa.

2.) There are no representations, warranties, conditions or other agreements, express or implied, statutory or otherwise, between the Parties in connection with the subject matter of this Agreement, except as specifically set forth herein.

3.) The Parties shall attempt to resolve any disputes between them prior to resorting to litigation through mutual understanding or a mutually acceptable Arbitrator.

4.) This Agreement shall inure to the benefit of and be binding upon Parent and the Customer as well as all respective successors and permitted assigns.

5.) Survival: In the event of termination of this Agreement for any reason, Sections 1, 4, 6, 8(5), 8(6), 8(7), 8(8), 9, 10, 11, 12, 13, 14, 16, 17, 18, 21, 22, 23, 24(3), 24(5), 24(7), 24(11), 25(2) and all Sections of Appendix A, and all Sections of Appendix B, and all Sections of Appendix C and any Sections covered separately under a Survival clause in any Customer Product Agreement Extension shall survive.

6.) This Agreement does not provide and shall not be construed to provide third parties (i.e. non-parties to this Agreement), with any remedy, claim, and cause of action or privilege against Parent.

7.) The Customer, Parent, and its Service Providers are independent contractors, and nothing in this Agreement will create any partnership, joint venture, agency, franchise, and sales representative or employment relationship between the parties.

8.) Further Assurances: Each Party hereto shall execute and/or cause to be delivered to the other Party hereto such instruments and other documents, and shall take such other actions, as such other Party may reasonably request for the purpose of carrying out or evidencing any of the transactions contemplated / carried out, by / as a result of, this Agreement.

9.) Construction: The Parties agree that any rule of construction to the effect that ambiguities are to be resolved against the drafting Party shall not be applied in the construction or interpretation of this Agreement.

10.) Entire Agreement; Severability: This Agreement, which includes Appendix A, Appendix B, Appendix C and each executed Customer Product Agreement Extension constitutes the entire agreement between the Parties concerning the subject matter hereof and supersedes any prior agreements, representations, statements, negotiations, understandings, proposals or undertakings, oral or written, with respect to the subject matter expressly set forth herein. If any provision of this Agreement shall be held to be illegal, invalid or unenforceable, each Party agrees that such provision shall be enforced to the maximum extent permissible so as to effect the intent of the Parties, and the validity, legality and enforceability of the remaining provisions of this Agreement shall not in any way be affected or impaired thereby. If necessary to effect the intent of the Parties, the Parties shall negotiate in good faith to amend this Agreement to replace the unenforceable language with enforceable language that reflects such intent as closely as possible.

11.) The division of this Agreement into Sections, Subsections, Appendices, Extensions and other Subdivisions and the insertion of headings are for convenience of reference only and shall not affect or be used in the construction or interpretation of this Agreement.

12.) This agreement may be executed in counterparts.

13.) Language. All notices, designations, and specifications made under this Agreement shall be made in the English Language only.

14.) Dates and Times. All dates and times relevant to this Agreement or its performance shall be computed based on the date and time observed in the city of the Registered office of the Parent

BREACH
In the event that Parent suspects breach of any of the terms and conditions of this Agreement:

1.) Parent can immediately, without any notification and without assigning any reasons, suspend / terminate the Order Box Users' access to all Parent Products and Services and the Order Box.

2.) The Customer will be immediately liable for any damages caused by any breach of any of the terms and conditions of this Agreement.

NOTICE
1.) Any notice or other communication required or permitted to be delivered to Parent under this Agreement shall be in writing unless otherwise specified and shall be deemed properly delivered, when sent to Parent's contact address specified in the Customer Control Panel or on the Parent website by registered mail or courier. Any communication shall be deemed to have been validly and effectively given, on the date of receiving such communication, if such date is a Business Day and such delivery was made prior to 17:30 hours local time, and otherwise on the next Business Day.

2.) Any notice or other communication to be delivered to Parent via email under this agreement shall be deemed to have been properly delivered if sent to its Legal Contact mentioned in the Customer Control Panel or on the Parent website.

3.) Any notice or other communication required or permitted to be delivered to the Customer under this Agreement shall be deemed properly delivered, given and received when delivered to email address or contact address of the Customer in the Client Area Database.

4.) Other than those notices mentioned in this agreement, Parent is NOT required to communicate with the Customer in any respect about services provided under this agreement. As a convenience to the Customer, Parent may proactively send notices about aspects with regards to services rendered under this Agreement, however these notices may be discontinued by Parent at anytime.


1. APPENDIX 'A' ACCEPTABLE USAGE POLICIES
This Appendix A covers the terms of access to the Client Area. Any violation of these terms will constitute a breach of agreement, and grounds for immediate termination of this Agreement.

ACCESS TO Client Area
(i) Parent may in its ABSOLUTE and UNFETTERED SOLE DISCRETION, temporarily suspend Client Area Users' access to the Client Area in the event of significant degradation of the Client Area, or at any time Parent may deem necessary.

(ii) Parent may in its ABSOLUTE and UNFETTERED SOLE DISCRETION make modifications to the Client Area from time to time.

(iii) Access to the Client Area is controlled by authentication information provided by Parent. Parent is not responsible for any action in the Client Area that takes place using this authentication information whether authorized or not.

(iv) Parent is not responsible for any action in the Client Area by a Client Area User

(v) Client Area User will not attempt to hack, crack, gain unauthorized access, misuse or engage in any practice that may hamper operations of the Client Area including, without Limitation temporary / permanent slow down of the Client Area, damage to data, software, operating system, applications, hardware components, network connectivity or any other hardware / software that constitute the Client Area and architecture needed to continue operation thereof.

(vi) Client Area User will not send or cause the sending of repeated unreasonable network requests to the Client Area or establish repeated unreasonable connections to the Client Area. Parent will in its ABSOLUTE and UNFETTERED SOLE DISCRETION decide what constitutes as a reasonable number of requests or connections.

(vii) Client Area User will take reasonable measures and precautions to ensure secrecy of authentication information.

(viii) Client Area User will take reasonable precautions to protect Client Area Data from misuse, unauthorized access or disclosure, alteration, or destruction.

(ix) Parent shall not be responsible for damage caused due to the compromise of your Authentication information in any manner OR any authorized/unauthorized use of the Authentication Information.

(x) Parent shall not be liable for any damages due to downtime or interruption of Client Area for any duration and any cause whatsoever.

(xi) Parent shall have the right to temporarily or permanently suspend access of a Client Area User to the Client Area if Parent in its ABSOLUTE and UNFETTERED SOLE DISCRETION suspects misuse of the access to the Client Area, or learns of any possible misuse that has occurred, or will occur with respect to a Client Area User.

(xii) Parent and Service Providers reserve the right to, in their sole discretion, reject any request, network connection, e-mail, or message, to, or passing through, Client Area

2. Terms of USAGE OF Client Area
(1) Customer, or its contractors, employees, directors, officers, representatives, agents and affiliates and Client Area Users, either directly or indirectly, shall not use or permit use of the Client Area or an Order, directly or indirectly, in violation of any federal, state or local rule, regulation or law, or for any unlawful purpose, or in a manner injurious to Parent, Service Providers or their Resellers, Customers and Client Area Users, or their reputation, including but not limited to the following activities -(1) Usenet spam (off-topic, bulk posting/cross-posting, advertising in non-commercial newsgroups, etc.)

(2) Posting a single article or substantially similar articles to an excessive number of newsgroups (i.e., more than 2-3) or posting of articles which are off-topic (i.e., off-topic according to the newsgroup charter or the article provokes complaints from the readers of the newsgroup for being off-topic)

(3) Sending unsolicited mass e-mails (i.e., to more than 10 individuals, generally referred to as spamming) which provokes complaints from any of the recipients; or engaging in spamming from any provider

(4) Offering for sale or otherwise enabling access to software products that facilitate the sending of unsolicited e-mail or facilitate the assembling of multiple e-mail addresses ("spamware")

(5) Advertising, transmitting, linking to, or otherwise making available any software, program, product, or service that is designed to violate these terms, including but not limited to the facilitation of the means to spam, initiation of pinging, flooding, mail bombing, denial of service attacks, and piracy of software

(6) Harassment of other individuals utilizing the Internet after being asked to stop by those individuals, a court, a law-enforcement agency and/or Parent

(7) Impersonating another user or entity or an existing company/user/service or otherwise falsifying one's identity for fraudulent purposes in e-mail, Usenet postings, on IRC, or with any other Internet service, or for the purpose of directing traffic of said user or entity elsewhere

(8) Pointing to or otherwise directing traffic to, directly or indirectly, any material that, in the sole opinion of Parent, is associated with spamming, bulk e-mail, e-mail harvesting, warez (or links to such material), is in violation of copyright law, or contains material judged, in the sole opinion of Parent, to be threatening or obscene or inappropriate

(9) Engaging in or solicit illegal activities, or to conduct any other activity that infringes the rights of Parent, Service Providers or any other third party

(10) Making foul or profane expressions, or impersonating another person with fraudulent or malicious intent, or to annoy, abuse, threaten, or harass that person

(11) Transmitting Unsolicited Commercial e-mail (UCE)

(12) Transmitting bulk e-mail

(13) Being listed, or, in our sole opinion is about to be listed, in any Spam Blacklist or DNS Blacklist

(14) Posting bulk Usenet/newsgroup articles

(15) Denial of Service attacks of any kind

(16) Excessive use of any web service obtained under this agreement beyond reasonable limits as determined by the Parent in its sole discretion

(17) Copyright or trademark infringement

(18) Unlawful or illegal activities of any kind(19) Promoting net abuse in any manner (providing software, tools or information which enables, facilitates or otherwise supports net abuse)

(19) Causing lossage or creating service degradation for other users whether intentional or inadvertent.

(20) Distributing chain letters

(21) Sending large or multiple files or messages to a single recipient with malicious intent

(22) Cross-posting articles to an excessive number of, or inappropriate, newsgroups, forums, mailing lists or websites

(23) Phishing (identity theft), pharming, distribution of virus or malware, child pornography, Fast Flux techniques, running Botnet command and control, network attacks, money laundering schemes (Ponzi, Pyramid, Money Mule, etc.), illegal pharmaceutical distribution

(24) Referencing an Client Area provided service or an Order within a spam email

(25) Parent in its sole discretion will determine what constitutes as violation of appropriate usage including but not limited to all of the above.

(26) Parent in its sole discretion will determine what constitutes as violation of appropriate usage including but not limited to all of the above.

3. Appendix 'B' Confidentiality

Customer's use and disclosure of Confidential Information is subject to the following terms and conditions:-

With respect to the Confidential Information, the Customer agree that:
(1) The Customer shall treat as strictly confidential, and use all reasonable efforts, including implementing reasonable physical security measures and operating procedures, to preserve the secrecy and confidentiality of, all Confidential Information received from Parent.

(2) The Customer shall make no disclosures whatsoever of any Confidential Information to others, provided however, that if the Customer are a corporation, partnership, or similar entity, disclosure is permitted to the their officers and employees who have a demonstrable need to know such ConfidentialInformation, provided that the Customer shall advise such personnel of the confidential nature of the Confidential Information and of the procedures required to maintain the confidentiality thereof; and

(3) The Customer shall not modify or remove any confidentiality legends and/or copyright notices appearing on any Confidential Information of Parent.

The obligations set forth in this Appendix shall be continuing, provided, however, that this Appendix imposes no obligation upon the Customer with respect to information that:

(1) is disclosed with Parent's prior written approval; or

(2) is or has entered the public domain in its integrated and aggregated form through no fault of the receiving party; or

(3) is known by the Customer prior to the time of disclosure in its integrated and aggregated form; or

(4) is independently developed by the Customer without use of the Confidential Information; or

(5) is made generally available by Parent without restriction on disclosure.

*In the event the Customer is required by law, regulation or court order to disclose any of Parent's Confidential Information, the Customer will promptly notify Parent in writing prior to making any such disclosure in order to facilitate Parent seeking a protective order or other appropriate remedy from the proper authority, at the Customer' expense. The Customer agree to cooperate with Parent in seeking such order or other remedy. The Customer further agree that if Parent is not successful in precluding the requesting legal body from requiring the disclosure of the Confidential Information, it will furnish only that portion of the Confidential Information, which is legally required.

*In the event of any termination of this Agreement, all Confidential Information, including all copies, partial copies of Confidential Information, copied portions contained n in derivative works, in the Customer' possession shall be immediately returned to Parent or destroyed. Within 30 (Thirty) days of termination of this Agreement, the Customer will certify in writing, to Parent the Customer' compliance with this provision.

*The Customer shall provide full voluntary disclosure to Parent of any and all unauthorized disclosures and/or unauthorized uses of any Confidential Information; and the obligations of this Appendix shall survive such termination and remain in full force and effect.

*The Customer duties under this Appendix shall expire five (5) years after the information is received or earlier, upon written agreement of the parties.
The Customer agrees that Parent shall be entitled to seek all available legal and equitable remedies for the breach by either of the Customer of all of these clauses in this Appendix at the cost of the Customer.

4. APPENDIX 'C' PAYMENT TERMS AND CONDITIONS

ADVANCE ACCOUNT
(1) Prior to purchasing any Parent Products, the Customer shall maintain an Advance Account with Parent.

(2) As and when, the Customer purchases Parent Products, the Customer's Advance Account balance shall be reduced as per the then current pricing of that Parent Product as mentioned in the Customer Control Panel or on the Parent website or during the ordering process.

(3) Parent shall maintain a record of Customer's Advance Account balance, which shall be accessible by the Customer. If the Customer's Advance Account balance is insufficient for processing any Order then that Order may not be processed.

(4) The Advance Account will maintain the Customer Credit in both the Accounting Currency and Selling Currency of the Parent's choice. Parent has the right to modify the currency at anytime.

(5) Any negative balance in the Customer's Advance Account will be immediately payable. If a Customer does not remedy a negative balance in their account within 24 hours, Parent has the right to terminate this agreement with immediate effect and without any notice. Upon such termination or otherwise Parent shall continue to have the right to initiate any legal proceedings against the Customer to recover any negative balance in the Customer's Advance Account.

(6) Parent shall have the right to set-off any payment received from the Customer, or Sub-Customer, or Lower Tier Sub-Customer, or Customer against any negative balance in the Customer's Advance Account.

(7) Any discrepancy, mistake, error in the credit / debit / amount in the Customer Transactions / Advance Account maybe corrected by Parent at anytime

PAYMENT TERMS
(1) Parent will accept payments from the Customer only by means specified in the Customer Control Panel

(2) Parent will credit all payments received to the Customers Advance Account after deducting all bank charges, processing charges and any other charges which Parent may choose to levy upon its sole discretion, within reasonable time of receiving the credit in Parent's Account. The exchange rate will be determined by Parent through a reasonable source. The exchange rate determined by Parent shall be undisputable.

(3) It is the Customer's responsibility to provide the Customer Username to Parent to be credited for the payment. The absence of the Customer Username along with reasonable information will delay the corresponding credit to the Advance Account.

(4) In the event that the Customer charges back a payment made via Credit Card or the payment instrument sent by the Customer bounces due to Lack of Funds or any other Reason, then
(1) Parent may immediately suspend Client Area Users' access to the Client Area
(2) Parent has the right to terminate this agreement with immediate effect and without any notice.
(3) Parent in its ABSOLUTE and UNFETTERED SOLE DISCRETION may delete, suspend, deny, cancel, modify, take ownership of or transfer any or all of the Orders placed by the Customer, as well as stop / suspend / delete / transfer any Orders currently being processed.
(4) Parent in its ABSOLUTE and UNFETTERED SOLE DISCRETION may Transfer all Orders placed by the Customer to any other Customer, or under Parent's account.
(5) Parent in its ABSOLUTE and UNFETTERED SOLE DISCRETION may levy reasonable additional charges for the processing of the Charge-back / Payment Reversal in addition to actual costs of the same.

(6) Any negative balance in the Customers Advance Account shall become immediately payable

(7) Parent shall have the right to initiate any legal proceedings against the Customer to recover any such liabilities.

PRICING TERMS
(1) All pricing in this Agreement as well as every Customer Product Agreement Extension refers to the price at which the Customer may Purchase the corresponding Parent Product. This is excluding taxes, surcharges or any other costs.

(2) Parent may at any time change the price of any Parent Product with reasonable notification to the Customer.

REFUNDS AND REIMBURSEMENT TERMS
(1) All Clear Balance pending in the Advance Account may be reimbursed fully to the Customer, on request of the Customer. Such Request must be sent to Parent in the manner prescribed by Parent.

(2) All bank charges applicable and a reasonable processing fee will be deducted from this amount. All Refunds and Reimbursements will take up to 14 Business Days from the date of receipt of the request, to process.

(3) Parent will not be responsible for any differences in the reimbursement amount due to Fluctuation in International Currency rates. Parent will determine in its sole discretion appropriate conversion rates for currency exchange

(4) Parent will not refund any amount that has already been debited to the Customers Advance Account under any circumstances.

Privacy Policy



Our Commitment to You: North East Web Solutions is dedicated to establishing trust with you, our customer, and to protecting your privacy. This value is demonstrated by how we treat your identifying information. All personal information collected by us will be used for the sole purpose of maintaining our hosting relationship with you. When you sign up for Web hosting services with North East Web Solutions, you will be asked to provide contact and payment information. The contact information will include your name, address, phone number and email address. The payment information typically includes your credit card number. In the normal course of providing our Web hosting services, we also create and maintain other information, such as account status, system usage, plan type and support requests.

How does North East Web Solutions use customer information?
We use customer information to notify you of system and service related issues, including system upgrades, scheduled maintenance, network downtime, newly added services or features and any other communication deemed relevant to the continuance of our service. We do not sell or rent North East Web Solutions customer information.

We share aggregate, non-identifying customer information with partner companies when a customer has requested a service or productthat uses the services of an outside company (for example, domain names). The information given will only be that which is necessary to implement the service or product requested.

Our website contains links to carefully chosen partner websites in order to provide our customers access to complementary services. Personal information may be collected on those websites, and the use of that information is regulated by each partner's individual Privacy Policy. North East Web Solutions does not review the privacy policies of such websites and is not responsible for the actions, errors or omissions of those websites.North East Web Solutions may collect certain technical and routing information including traffic patterns, IP addresses, browser types, operating systems and CPU speed. This information is gathered to facilitate the use of our website and enhance service delivery.

Domain registration information becomes public record in the universally available Whois database when a customer registers a domain name with North East Web Solutions.

As required by law, we will disclose that customer information specifically required to name, contact, or bring legal action against persons causing harm or interfering with the rights or property of North East Web Solutions, our customers, or others, and in response to legitimate court orders, subpoenas, warrants or as otherwise required for law enforcement purposes.

How does North East Web Solutions protect customer information?
We protect our customers' information both online and offline. Online, your account information is protected by the leading industry standard method of Secure Socket Layer (SSL) encryption. Furthermore, all credit card information is encoded, and our database servers are protected from hackers by not having a publicly routable IP. Your information is also protected in our offices. Our employees are well informed about our privacy practices, and access to customer information is restricted to what is necessary to perform their specific tasks. Moreover, we notify our employees of any changes to our Privacy Statement and corresponding requirements.

Referrals and special offers
When you take advantage of special promotions to refer a friend to North East Web Solutions, be assured that the only information we collect is their name and email address for the sole purpose of sending an invitation. From time to time, North East Web Solutions informs our customers about new products and services. You may choose to opt out of receiving such notifications by simply accessing your account through the Control Panel. Within the Account Management options, select "Manage subscriptions" to update your subscription settings. Please note that you will continue to receive important system notices as well as invoices and communications specific to your account.

Our website contains links to carefully chosen partner websites in order to provide our customers access to complementary services. Personal information may be collected on those websites, and the use of that information is regulated by each partner's individual Privacy Policy. North East Web Solutions does not review the privacy policies of such websites and is not responsible for the actions, errors or omissions of those websites.

North East Web Solutions may collect certain technical and routing information including traffic patterns, IP addresses, browser types, operating systems and CPU speed. This information is gathered to facilitate the use of our website and enhance service delivery.

Domain registration information becomes public record in the universally available Whois database when a customer registers a domain name with North East Web Solutions

Contests or surveys
From time to time, North East Web Solutions may invite you to participate in a contest and/or survey. Depending on the nature of the contest or survey, separate terms and conditions may apply. We may make your participation in a contest or survey contingent upon our ability to use your name or biographical information in our marketing and PR promotions. Despite any new terms and conditions, we intend to maintain the spirit of this Privacy Statement with respect to your personal and sensitive information. We will never intentionally release, sell or rent the information you give us in a survey, and all information you give us will be used strictly to improve our service offerings or better understand our customers and the market we serve in a general way.

How does North East Web Solutions use cookies?
Cookies are pieces of information generated by a Web server and stored on a user's computer. North East Web Solutions does not use cookies to track or collect information specific to the Web activities of our customers. We exclusively use cookies to authenticate customers accessing the Control Panel and to securely store your login data, and we use cookies to track usage patterns in a general way. Whenever possible, we use session cookies, which remain active only while your browser is open. After the browser is closed, session cookies expire.

How can I review or makes changes to my personal information?
If you wish to review or need to update your account information, simply access your account through the Control Panel on the North East Web Solutions website and make the changes through the Account Management options.

Updates to this Privacy Statement
We notify customers of changes to this policy by placing a notice on the Control Panel, and we encourage you to contact us at support@northeastwebsolution.com with any questions you have about the changes or any of our policies.

Registrar Registrant Agreement for Domain Names Registrar


This Domain Registrant Agreement (hereinafter referred to as the "Agreement") between you ("you", "your" or "Registrant") and the Registrar of the Domain Name, or .NAME Defensive Registration, or .NAME Mail Forward (the "Order") that you have registered/reserved through or transferred to Registrar, sets forth the terms and conditions of Registrar's domain name registration service and other associated services as described herein.

If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these terms and conditions, in which case the terms "you", "your" and "Registrant" shall refer to such entity.

This Agreement explains our obligations to you, and your obligations to us in relation to each Domain Name, or .NAME Defensive Registration, or .NAME Mail Forward that you have registered/reserved through or transferred to Registrar ("Order"), directly or indirectly, whether or not you have been notified about Registrar.

This Agreement will become effective when the term of your Order begins with Registrar and will remain in force until the Order remains as an active Order with Registrar. Registrar may elect to accept or reject the Order application for any reason at its sole discretion, such rejection including, but not limited to, rejection due to a request for a prohibited Order.

WHEREAS, Registrar is authorized to provide Internet registration and management services for domain names, for the list of TLDs mentioned within APPENDIX 'U';

AND WHEREAS, the Registrant is the Owner of a registration of a domain name ("the SLD") in any of the TLDs mentioned within APPENDIX 'U', directly or indirectly;

NOW, THEREFORE, for and in consideration of the mutual promises, benefits and covenants contained herein and for other good and valuable consideration, the receipt, adequacy and sufficiency of which are hereby acknowledged, Registrar and the Registrant, intending to be legally bound, hereby agree as follows:

DEFINITIONS
(1) "Business Day" refers to a working day between Mondays to Friday excluding all Public Holidays.

(2) "Communications" refers to date, time, content, including content in any link, of all oral / transmitted / written communications / correspondence between Registrar, and the Registrant, and any Artificial Juridical Person, Company, Concern, Corporation, Enterprise, Firm, Individual, Institute, Institution, Organization, Person, Society, Trust or any other Legal Entity acting on their behalf.

(3) "Customer" refers to the customer of the Order as recorded in the Client Area Database.

(4) "Client Area" refers to the set of Servers, Software, Interfaces, Registrar Products and API that is provided for use directly or indirectly under this Agreement by Registrar and/or its Service Providers.

(5) "Client Area Database" is the collection of data elements stored on the Client Area Servers.

(6) "Client Area Servers" refer to Machines / Servers that Registrar or its Service Providers maintain to fulfill services and operations of the Client Area.

(7) "Client Area User" refers to the Customer and any Agent, Employee, Contractee of the Customer or any other Legal Entity, that has been provided access to the "Client Area" by the Customer, directly or indirectly.

(8) "Registrar" refers to the Registrar of record as shown in a Whois Lookup for the corresponding Order at the corresponding Registry Operator.

(9) "Registrar Products" refer to all Products and Services of Registrar which it has provided/rendered/sold, or is providing/rendering/selling.

(10) "Registrar Servers" refer to web servers, Mailing List Servers, Database Servers, Client Area Servers, Whois Servers and any other Machines / Servers that Registrar or its Service Providers Operate, for the Client Area, the Registrar Website, the Registrar Mailing Lists, Registrar Products and any other operations required to fulfill services and operations of Registrar.

(11) "Registrar Website" refers to the website of the Registrar.

(12) "Registry Operator" refers individually and collectively to any Artificial Juridical Persons, Company, Concern, Corporation, Enterprise, Firm, Individual, Institute, Institution, Organization, Person, Society, Trust or any other Legal Entity that is involved in the management of any portion of the registry of the TLD, including but not limited to policy formation, technical management, business relationships, directly or indirectly as an appointed contractor.

(13) "Resellers" - The Registrant may purchase the Order through a reseller, who in turn may purchase the same through a reseller and so on (collectively known as the "Resellers").

(14) "Service Providers" refers individually and collectively to any Artificial Juridical Persons, Company, Concern, Corporation, Enterprise, Firm, Individual, Institute, Institution, Organization, Person, Society, Trust or any other Legal Entity that the Customer and/or Registrar and/or Service Providers (recursively) may, directly or indirectly, Engage / Employ / Outsource / Contract for the fulfillment / provision / purchase of Registrar Products, Client Area, and any other services and operations of Registrar.

(15) "Whois" refers to the public service provided by Registrar and Registry Operator whereby anyone may obtain certain information associated with the Order through a "Whois Lookup".

(16) "Whois Record" refers to the collection of all data elements of the Order, specifically its Registrant Contact Information, Administrative Contact Information, Technical Contact Information, Billing Contact Information, Nameservers if any, its Creation and Expiry dates, its Registrar and its current Status in the Registry.

(17) "Prohibited Persons (Countries, Entities, and Individuals)" refers to certain sanctioned countries (each a "Sanctioned Country") and certain individuals, organizations or entities, including without limitation, certain "Specially Designated Nationals" ("SDN") as listed by the government of the United States of America through the Office of Foreign Assets Control ("OFAC"), with whom all or certain commercial activities are prohibited. If you are located in a Sanctioned Country or your details match with an SDN entry, you are prohibited from registering or signing up with, subscribing to, or using any service of Parent.

(18) "Personally Identifiable Information is information that can be used to distinguish or trace an individual's identity and is not otherwise publicly available. Such information may include;
(A)an individual name along with his/her photograph;
(B)an individual's name along with his/her telephone number, home address, and/or email address; or
(C)an individual's name with his/her social security number, date of birth, place of birth, or biometric records.

(19) "Public Figure" is a person who has achieved fame or notoriety or who has voluntarily become involved in a public controversy (e.g., individuals running for or holding political office, celebrities, etc., including people like Barack Obama, Queen Elizabeth II of England, Kim Kardashian, Taylor Swift, Donald Trump, Oprah).

OBLIGATIONS OF THE REGISTRANT

(1) The Registrant agrees to provide and maintain current, complete and accurate information of the Whois Record and all the data elements about the Order in the Client Area Database and update them within seven (7) days of any change during the term of the Order, including: the full name, postal address, e-mail address, voice telephone number, and fax number if available of the Registered Name Holder; name of authorized person for contact purposes in the case of an Registered Name Holder that is an organization, association, or corporation. Registrant agrees that provision of inaccurate or unreliable information, and/or Registrant's failure to promptly update information provided to Registrar within seven (7) days of any change, or its failure to respond for over seven (7) days to inquiries by Registrar to the email address of the Registrant or any other contact listed for the Order in the Client Area database concerning the accuracy of contact information associated with the Order shall be constituted as a breach of this Agreement and a basis for freezing, suspending, or deleting that Order.

(2) The Registrant agrees to the automatic email id verification process setup by the Registrar as mandated by ICANN WHOIS ACCURACY PROGRAM (http://www.icann.org/en/resources/registrars/raa/approved-with-specs-27jun13-en.htm#whois-accuracy). Registrants have to verify their email id within fifteen (15) days of receiving notification by the Registrar / Registration Service Provider to the email address of the Registrant by clicking on the verification link. This verification process will be applicable to all new registrants post registration or transfer of a domain name and/or after modifying the email id of an existing registrant contact from Client Area. Failure to complete the verification for over fifteen (15) days shall result in immediate suspension of
(i) respective domain name and it's associated services;
(ii) contact Id associated with the Registrants email id.
(3) The Registrant acknowledges that in the event of any dispute and/or discrepancy concerning the data elements of the Order in the Client Area Database, the data element in the Client Area Database records shall prevail.

(4) The Registrant acknowledges that the authentication information for complete control and management of the Order will be accessible to the Registry Operator, Service Providers, Resellers and the Customer. Any modification to the Order by the Resellers, Customer or Service Providers will be treated as if it is authorized by the Registrant directly. Registrar is not responsible for any modification to the Order by the Customer, Resellers, Registry Operator, or Service Providers.

(5) The Registrant acknowledges that all communication about the Order will be only done with the Customer or the Resellers of the Order. Registrar is not required to, and may not directly communicate with the Registrant during the entire term of the Order.

(6) Any Registrant that intends to license use of a domain name to a third party or a privacy/proxy service, is nonetheless the Registered Name holder of record and is responsible for
(i) providing its own complete contact information and for;
(ii) providing and updating accurate technical and administrative contact information adequate to facilitate timely resolution of any problems that arise in connection with the registered domain name.
(iii) The Registrant licensing use of the registered domain name according to this provision shall accept liability for harm caused by wrongful use of the registered domain name, unless it discloses the current contact information provided by the licensee and the identity of the licensee within seven (7) days to a party providing the registrant reasonable evidence of actionable harm.

(7) Any Registrant that intends to license use of a domain name to a third party or a privacy/proxy service, shall represent that notice has been provided to the licensee or to any third-party individuals whose Personal Data is supplied to Registrar by the Registrant stating -
(i) The purposes for which any Personal Data collected from the licensee or from any third-party individuals;
(ii) The intended recipients or categories of recipients of the data (including the Registrar, Registration Service provider, Registry Operator and others who will receive the data from Registry Operator);
(iii) Which data is obligatory and which data is voluntary; and
(iv) How the Registrant can access and, if necessary, rectify the data held about them.

(8) The Registrant confirms that they shall consent to the data processing referred to in subsection 2.(6)

(9) The Registrant confirms that they have obtained consent equivalent to that referred to in subsection 2.(7) from any third party individuals to whom the Registrant is licensing use of the registered domain name.

(10) The Registrant shall comply with all terms or conditions established by Registrar, Registry Operator and/or Service Providers from time to time.

(11) The Registrant must comply with all applicable terms and conditions, standards, policies, procedures, and practices laid down by ICANN (https://www.icann.org/resources/pages/benefits-2013-09-16-en) and the Registry Operator.

(12) During the term of this Agreement and for three years thereafter, the Registrant shall maintain the following records relating to its dealings with Registrar, Resellers and their Agents or Authorized Representatives:
(i) in electronic, paper or microfilm form, all written communications with respect to the Order;
(ii) in electronic form, records of the accounts of the Order, including dates and amounts of all payments, discount, credits and refunds.
The Registrant shall make these records available for inspection by Registrar upon reasonable notice not exceeding 14 days.

(13) The Registrant acknowledges and understands that they are prohibited from utilizing domain registration, DNS or any other services obtained from our registrar, to:
(i) constitutes slander, libel or defamation;
(ii) publicize the personal information or likeness of a person without that person's consent;
(iii) violate the privacy rights of any person;
(iv) threaten a person with bodily harm;
(v) make harassing or abusive statements or messages;
(vi) solicit the performance of acts or services that are illegal under applicable law.

REPRESENTATIONS AND WARRANTIES
(1) They have all requisite power and authority to execute, deliver and perform their obligations under this Agreement.

(2) This Agreement has been duly and validly executed and delivered and constitutes
a legal, valid and binding obligation, enforceable against Registrant and Registrar in accordance with its terms.

(3) The execution, delivery, and performance of this Agreement and the consummation by Registrar and the Registrant of the transactions contemplated hereby will not, with or without the giving of notice, the lapse of time, or both, conflict with or violate:
(i) any provision of law, rule, or regulation;
(ii) any order, judgment, or decree;
(iii) any provision of corporate by-laws or other documents;
(iv) any agreement or other instrument.

(4) The execution, performance and delivery of this Agreement has been duly authorized by the Registrant and Registrar.

(5) No consent, approval, or authorization of, or exemption by, or filing with, any governmental authority or any third party is required to be obtained or made in connection with the execution, delivery, and performance of this Agreement or the taking of any other action contemplated hereby.

The Registrant represents and warrants that:

(1) the Registrant has read and understood every clause of this Agreement;

(2) the Registrant has independently evaluated the desirability of the service and is not relying on any representation agreement, guarantee or statement other than as set forth in this agreement; and

(3) the Registrant is eligible, to enter into this Contract according to the laws of his country.

RIGHTS OF REGISTRAR, REGISTRY OPERATOR AND SERVICE PROVIDERS
1.) Registrar, Service Providers and Registry Operator may change any information, of the Order, or transfer the Order to another Registrant, or transfer the Order to another Customer, upon receiving any authorization from the Registrant, or the Customer, or Resellers as maybe prescribed by Registrar from time to time.

2.) Registrar, Service Providers and Registry Operator may provide/send any information, about the Registrant, and the Order including Authentication information: (i) to the Registrant;
(ii) to any authorised representative, agent, contractee, employee of the Registrant upon receiving authorization in any form as maybe prescribed by Registrar from time to time;
(iii) to the Customer, Resellers, Service Providers and Registry Operator;
(iv) to anyone performing a Whois Lookup for the Order.

3.) Registrar in its own discretion can at any point of time with reasonable notification temporarily or permanently cease to sell any Registrar Products.

4.) Registrar and the Registry Operator, in their sole discretion, expressly reserve the right to deny any Order or cancel an Order within 30 days of processing the same. In such case Registrar may refund the fees charged for the Order, after deducting any processing charges for the same.

5.) Notwithstanding anything to the contrary, Registrar, Registry Operator and Service Providers, in their sole discretion, expressly reserve the right to without notice or refund, delete, suspend, deny, cancel, modify, take ownership of or transfer the Order, or to modify, upgrade, suspend, freeze Client Area, or to publish, transmit, share data in the Client Area Database with any person or entity, or to contact any entity in the Client Area Database, in order to recover any Payment from the Registrant, Customer or Resellers, for any service rendered by Registrar including services rendered outside the scope of this agreement for which the Registrant, Customer or Reseller has been notified and requested to remit payment, or to correct mistakes made by Registrar, Registry Operator or Service Providers in processing or executing the Order, or incase of any breach of this Agreement, or incase Registrar learns of a possibility of breach or violation of this Agreement which Registrar in its sole discretion determines to be appropriate, or incase of Termination of this agreement, or if Registrar learns of any such event which Registrar reasonably determines would lead to Termination of this Agreement or would constitute as Breach thereof, or to protect the integrity and stability of the Registrar Products, Client Area, and the Registry or to comply with any applicable laws, government rules or requirements, requests of law enforcement, or in compliance with any dispute resolution process, or in accordance/compliance with any agreements executed by Registrar including but not limited to agreements with Service Providers, and/or Registry Operator, and/or Customers and/or Resellers, or to avoid any liability, civil or criminal, on the part of Registrar and/or Service Providers, and/or the Registry Operator, as well as their affiliates, subsidiaries, officers, directors and employees, or if the Registrant and/or Agents or any other authorized representatives of the Registrant violate any applicable laws/government rules/usage policies, including but not limited to, intellectual property, copyright, patent, anti-spam, Phishing (identity theft), Pharming (DNS hijacking), distribution of virus or malware, child pornography, using Fast Flux techniques, running Botnet command and control, Hacking (illegal access to another computer or network), network attacks, money laundering schemes (Ponzi, Pyramid, Money Mule, etc.), illegal pharmaceutical distribution, or Registrar learns of the possibility of any such violation or upon appropriate authorization (what constitutes appropriate authorization is at the sole discretion of Registrar) from the Registrant or Customer or Reseller or their authorized representatives, or if Registrar, Registry Operator or Service Providers in their sole discretion determine that the information associated with the Order is inaccurate, or has been tampered with, or has been modified without authorization, or if Registrar or Service Providers in their sole discretion determine that the ownership of the Order should belong to another entity, or if Reseller/Customer/Registrant does not comply with any applicable terms and conditions, standards, policies, procedures, and practices laid down by Registrar, Service Providers, ICANN, the Registrar, the Registry Operator or for any appropriate reason. Registrar or Registry Operator, also reserve the right to freeze the Order during resolution of a dispute. The Registrant agrees that Registrar, Registry Operator and Service Providers, and the contractors, employees, directors, officers, representatives, agents and affiliates, of Registrar, Registry Operator and Service Providers, are not liable for loss or damages that may result from any of the above.

6.) Registrar and Service Providers can choose to redirect an Order to any IP Address including, without limitation, to an IP address which hosts a parking page or a commercial search engine for the purpose of monetization, if an Order has expired, or is suspended, or does not contain valid Name Servers to direct it to any destination. Registrant acknowledges that Registrar and Service Providers cannot and do not check to see whether such a redirection, infringes any legal rights including but not limited to intellectual property rights, privacy rights, trademark rights, of Registrant or any third party, or that the content displayed due to such redirection is inappropriate, or in violation of any federal, state or local rule, regulation or law, or injurious to Registrant or any third party, or their reputation and as such is not responsible for any damages caused directly or indirectly as a result of such redirection.

7.) Registrar and Registry Operator has the right to rectify any mistakes in the data in the Client Area Database with retrospective effect.

8.) The Customer shall make these records available for inspection by Parent upon reasonable notice not exceeding 14 days.

9.) Registrar shall provide notice to each new or renewed Registered Name Holder stating: (i) The purposes for which any Personal Data collected from the applicant are intended; (ii) The intended recipients or categories of recipients of the data(including the Registry Operator and others who will receive the data from the Registry Operator); (iii) Which data are obligatory and which data, if any, are voluntary and how the Registrant or data subject can access and, if necessary, rectify the data held about them.

10.) Registrar will not process the Personal Data collected from the Registered Name holder in a way incompatible with the purposes and other limitations about which it has provided notice to the Registered Name holder.

11.) Registrar will take reasonable precautions to protect Personal Data provided by the Registered Name holder from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

12.) Registrar and Service Providers, in their sole discretion, expressly reserve the right to suspend an Order without prior notice, and/or delete an Order without issuing a refund, if the associated Registrant / Administrative / Technical / Billing Contact is located in a Sanctioned Country or his/her details, existing or modified, match with an SDN entry. The Registrant agrees that Registrar and Service Providers, and the contractors, employees, directors, officers, representatives, agents and affiliates, of Registrar and Service Providers, are not liable for loss or damages that may result from any of the above.

DOMAIN NAME DISPUTE PROCESS
1.) The Registrant agrees that, if the use of the Order is challenged by a third party, the Registrant will be subject to the provisions of the appropriate Dispute policy for that Order as mentioned in the appropriate Appendix in effect at the time of the dispute. The Registrant agrees that in the event a dispute arises with any third party, the Registrant will indemnify and hold Registrar, Registry Operator and Service Providers harmless in all circumstances, and that Registrar, Registry Operator and Service Providers will have no liability of any kind for any loss or liability resulting from any such dispute, including the decision and final outcome of such dispute. If a complaint has been filed with a judicial or administrative body regarding the Registrant's use of the Order, the Registrant agrees not to make any changes to the Order without Registrar's prior approval. Registrar may not allow the Registrant to make changes to such Order until Registrar is directed to do so by the judicial or administrative body.

2.) Uniform Domain Name Dispute Resolution Policy ("UDRP"), identified on ICANN's website http://www.icann.org/en/help/dndr/udrp/policy, has been adopted by all ICANN-accredited Registrars to resolve dispute proceedings arising from alleged abusive registrations of domain names (for example, cybersquatting). Holder of the trademark can exercise their right by filing a UDRP case with any of ICANN's UDRP Service Providers listed at http://www.icann.org/dndr/udrp/approved-providers.htm to challenge ownership of the gTLD domain names.

3.) Uniform Rapid Suspension ("URS") System, identified on ICANN's website http://newgtlds.icann.org/en/applicants/urs, is a rights protection mechanism that complements the existing Uniform Domain-Name Dispute Resolution Policy (UDRP) by offering a lower-cost, faster path to relief for rights holders experiencing the most clear-cut cases of trademark infringement for gTLD domain names.

TERM OF AGREEMENT / RENEWALS
1.) The term of this Agreement shall continue until the registrant of the Order in the Client Area database continues to be the Registrant and the Order continues to exist and the Order Registration term continues to exist.

2.) Registrant acknowledges that it is the Registrant's responsibility to keep records and maintain reminders regarding the expiry of any Order. However, the Registrar will send domain renewal notifications to the Registrant on record, either directly or through Net Aorta, as per the schedule given on http://netaorta.com/domain-registration-pricing. As a convenience to the Registrant, and not as a binding commitment, we may notify the Customer, via an email message sent to the contact information associated with the Customer in the Client Area database, about the expiry of the Order. Should renewal fees go unpaid for an Order, the Order will expire.

3.) Registrant acknowledges that after expiration of the term of an Order, Registrant has no rights on such Order, or any information associated with such Order, and that ownership of such Order now passes on to the Registrar. Registrar and Service Providers may make any modifications to said Order or any information associated with said Order. Registrar and Service Providers may intercept any network/communication requests to such Order and process them in any manner in their sole discretion. Registrar and Service Providers may choose to monetize such requests in any fashion at their sole discretion. Registrar and Service Providers may choose to display any appropriate message, and/or send any response to any user making a network/communication request, for or concerning said Order. Registrar and Service Providers may choose to delete said Order at anytime after expiry upon their sole discretion. Registrar and Service Providers may choose to transfer the ownership of the Order to any third party in their sole discretion. Registrant acknowledges that Registrar and Service Providers shall not be liable to Registrant or any third party for any action performed under this clause.

4.) Registrar at its sole discretion may allow the renewal of the Order after Order expiry, and such renewal term will start as on the date of expiry of the Order, unless otherwise specified. Such process may be charged separately at the price then prevailing for such a process as determined by the Registrar in its sole discretion. Such renewal after the expiry of the Order may not result in exact reinstatement of the Order in the same form as it was prior to expiry.

5.) Registrar makes no guarantees about the number of days, after deletion of an Order, after which the same Order will once again become available for purchase.

6.) This Agreement shall terminate immediately in the event:
(i) Registrar's contract with the Service Providers for the fulfillment of such Order is terminated or expires without renewal;
(ii) Registrar's contract with the Registry Operator is terminated or expires without renewal;
(iii) Registry Operator ceases to be the Registry Operator for the particular TLD;
(iv) of Registrant-Registrant Transfer as per Section 8;
(v) of Registrar-Registrar Transfer as per Section 9.

7.) Upon Termination of this Agreement, Registrar may delete/suspend/transfer/modify the Order and suspend Client Area Users' access to the Client Area with immediate effect, upon the sole discretion of Registrar.

8.) Neither Party shall be liable to the other for damages of any sort resulting solely from terminating this Agreement in accordance with its terms, unless specified otherwise. The Registrant however shall be liable for any damage arising from any breach by it of this Agreement.

** Domain Restoration : Restored Names Accuracy Policy

After restoring a domain name deleted from the system on the basis of submission of false contact data or non-response to registrar inquiries, the restored domain name will be put on ClientHold status until -

1.) Registrant provides updated Whois information; and

2.) Registrant submits current address proof to prove the updated details are accurate.

FEES / RENEWAL
1.) Payment of fees shall be governed as per the Payment Terms and Conditions set out in Appendix 'B.'

REGISTRANT - REGISTRANT TRANSFER
1.) Registrar may transfer the Order of the Registrant to another registrant under the following circumstances:
(i) authorization from the Registrant and/or their Agent or Authorized Representative in a manner prescribed by Registrar from time to time;
(ii) authorization from the Customer and/or the Reseller in a manner prescribed by Registrar;
(iii) on receiving orders from a competent Court or Law Enforcement Agency;
(iv) for fulfillment of a decision in a domain dispute resolution;
(v) breach of Contract;
(vi) termination of this Agreement;
(vii) Registrar learns of any such event, which Registrar reasonably determines would lead to Termination of this Agreement, or would constitute as Breach thereof.

2.) Registrant acknowledges that Registrar cannot verify the authenticity of any information, authorization or instructions received in Section (8)(1). Upon receiving such authorization that Registrar in its absolute unfettered and sole discretion deems to be genuine, Registrar may transfer the Order. Registrar cannot be held liable for any such transfer under any circumstance including but not limited to fraudulent or forged authorization received by Registrar.

3.) In the above circumstances the Registrant shall extend full cooperation to Registrar in transferring the Order of the Registrant to another registrant including without limitation, handing over all data required to be stored by the Registrant as per Section 3(5), and complying with all requirements to facilitate a smooth transfer.

4.) The Registrant's Order may not be transferred until Registrar receives such written assurances or other reasonable assurance that the new registrant has been bound by the contractual terms of this Agreement (such reasonable assurance as determined by Registrar in its sole discretion). If the Transferee fails to be bound in a reasonable fashion (as determined by Registrar in its sole discretion) to the terms and conditions in this Agreement, any such transfer maybe considered by Registrar as null and void in its sole discretion.

5.) Change of Registrant as per Inter Registrar Transfer Policy (IRTP): Effective December 1, 2016, for all gTLDs, any material changes to a domain name registrantís name, company, email address, or to the administrative contact email address (if there is no registrant email address) are subject to ICANNís Transfer Policy
(https://www.icann.org/resources/pages/transfer-policy-2016-06-01-en).
As sponsoring registrar, we are required to deny a change of registrant for any of the following reasons:
(i) the domain name registration agreement has expired and the registrant no longer has the right to renew the domain name or to transfer the domain name to another registrar;
(ii) the change of registrant was not properly authorized by the Prior Registrant and the New Registrant; or
(iii) the domain name is subject to a domain name dispute proceeding, including, but not limited to, the following:
(iv) Uniform Domain-Name Dispute-Resolution Policy (UDRP)
(https://www.icann.org/resources/pages/help/dndr/udrp-en);
(v) Uniform Rapid Suspension (URS)
(https://www.icann.org/resources/pages/urs-2014-01-09-en);
(vi) Registrar Transfer Dispute Resolution Policy
(https://www.icann.org/resources/pages/tdrp-2012-02-25-en); or
(vii) a court order.
(viii) Unless a change of registrant is otherwise prohibited, the Prior Registrant and the New Registrant, or their Designated Agents, must confirm the change of registrant within 60 days of the request.
6.) Designated Agent: You hereby explicitly authorize the registrar to act as Designated Agent to approve a change of registrant on behalf of the Prior Registrant and the New Registrant, consistent with the requirements of ICANN's Transfer Policy (https://www.icann.org/resources/pages/transfer-policy-2016-06-01-en).

REGISTRAR-REGISTRAR TRANSFER

1.) For generic top-level domains governed by ICANN, Registrant acknowledges and agrees that a domain name may not be transferred during the first sixty (60) days after initial registration or registrar transfer. Registrar may deny or prevent a transfer of a generic top-level domain Order to another registrar pursuant to the Inter-Registrar Transfer Policy.

2.) For country-code top-level domains, as established by each registry, Registrant acknowledges and agrees that during the first 60 days after initial registration of the Order, or after expiration of the Order, Registrant may not be able to transfer the Order to another registrar. Registrar may deny or prevent a transfer of an Order to another registrar in situations described in this Agreement including, but not limited to:
(i) a dispute over the identity of the domain name holder;
(ii) bankruptcy; and default in the payment of any fees;
(iii) any pending dues from the Customer or Resellers' or Registrant for any services rendered, whether under this agreement;
(iv) any pending Domain Dispute Resolution process with respect to the Order;
(v) if the Order has been locked or suspended by the Customer or Resellers;
(vi) any situation where denying the transfer is permitted under the then applicable process and rules of transfer of domain names as laid out by the Registry Operator, Registrant acknowledges that it is their responsibility to research and acquaint themselves with these rules and any applicable changes from time to time;
(vii) any other circumstance described in this Agreement; and
(viii) for any other appropriate reason.

3.) Registrar may request the Registrant or Administrative contact for authorization upon receiving a request to transfer the Order to another registrar. The Registrant agrees to provide such authorization to Registrar. Registrar, in its sole discretion will determine, if such authorization is adequate to allow the transfer.

4.) Registrar may at its sole discretion lock or suspend the Order to prevent a domain transfer.

5.) Registrar cannot be held liable for any domain name transferred away to another registrar, or for any denial of a transfer, in accordance with this Section 9 (Registrar-Registrar Transfer).

LIMITATION OF LIABILITY
IN NO EVENT WILL PARENT OR SERVICE PROVIDERS OR CONTRACTORS OR THIRD PARTY BENEFICIARIES BE LIABLE TO THE CUSTOMER FOR ANY LOSS OF REGISTRATION AND USE OF DOMAIN NAME, OR FOR INTERRUPTIONS OF BUSINESS, OR ANY SPECIAL, INDIRECT, ANCILLARY, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES RESULTING FROM LOSS OF PROFITS, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, EVEN IF PARENT AND/OR ITS SERVICE PROVIDERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

REGISTRAR FURTHER DISCLAIMS ANY AND ALL LOSS OR LIABILITY RESULTING FROM, BUT NOT LIMITED TO:

1.) LOSS OR LIABILITY RESULTING FROM THE UNAUTHORIZED USE OR MISUSE OF AUTHENTICATION INFORMATION;

2.) LOSS OR LIABILITY RESULTING FROM FORCE MAJEURE EVENTS AS STATED IN SECTION 21 OF THIS AGREEMENT;

3.) LOSS OR LIABILITY RESULTING FROM ACCESS DELAYS OR ACCESS INTERRUPTIONS;

4.) LOSS OR LIABILITY RESULTING FROM NON-DELIVERY OF DATA OR DATA MISS-DELIVERY;

5.) LOSS OR LIABILITY RESULTING FROM ERRORS, OMISSIONS, OR MISSTATEMENTS IN ANY AND ALL INFORMATION OR REGISTRAR PRODUCT(S) PROVIDED UNDER THIS AGREEMENT;

6.) LOSS OR LIABILITY RESULTING FROM THE INTERRUPTION OF SERVICE. If any legal action or other legal proceeding (including arbitration) relating to the performance under this Agreement or the enforcement of any provision of this Agreement is brought against Registrar by the Registrant, then in no event will the liability of Registrar exceed actual amount received by Registrar for the Order minus direct expenses incurred with respect to the Order.
REGISTRANT ACKNOWLEDGES THAT THE CONSIDERATION RECEIVED BY REGISTRAR IS BASED IN PART UPON THESE LIMITATIONS, AND THAT THESE LIMITATIONS WILL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY. IN NO EVENT WILL THE LIABILITY OF REGISTRAR RELATING TO THIS AGREEMENT EXCEED TOTAL AMOUNT RECEIVED BY REGISTRAR IN RELATION TO THE ORDER.

INDEMNIFICATION
(1) The Registrant, at its own expense, will indemnify, defend and hold harmless, Registrar, Service Provider, Registry Operator, Resellers and the contactors, employees, directors, officers, representatives, agents and affiliates, of Registrar, Registry Operator, Service Providers, and Resellers against any claim, suit, action, or other proceeding brought against them based on or arising from any claim or alleged claim, of third parties relating to or arising under this Agreement, Registrar Products provided hereunder, or any use of the Registrar Products, including without limitation:

i) infringement by the Registrant, or someone else using a Registrar Product with the Registrant's computer, of any intellectual property or other proprietary right of any person or entity;

ii) arising out of any breach by the Registrant of this Agreement;

iii) arising out of, or related to, the Order or use of the Order;

iv) relating to any action of Registrar as permitted by this Agreement;

v) relating to any action of Registrar carried out on behalf of Registrant as described in this Agreement.
However, that in any such case Registrar may serve either of the Registrant with notice of any such claim and upon their written request, Registrar will provide to them all available information and assistance reasonably necessary for them to defend such claim, provided that they reimburse Registrar for its actual costs.

(2) Registrar will not enter into any settlement or compromise of any such indemnifiable claim without Registrant's prior written consent, which shall not be unreasonably withheld.

(3) The Registrant will pay any and all costs, damages, and expenses, including, but not limited to, actual attorneys' fees and costs awarded against or otherwise incurred by Registrar in connection with or arising from any such indemnifiable claim, suit, action or proceeding.

INTELLECTUAL PROPERTY
Subject to the provisions of this Agreement, each Party will continue to independently own his/her/its intellectual property, including all patents, trademarks, trade names, domain names, service marks, copyrights, trade secrets, proprietary processes and all other forms of intellectual property. Any improvements to existing intellectual property will continue to be owned by the Party already holding such intellectual property.

Without limiting the generality of the foregoing, no commercial use rights or any licenses under any patent, patent application, copyright, trademark, know-how, trade secret, or any other intellectual proprietary rights are granted by Registrar to the Registrant, or by any disclosure of any Confidential Information to the Registrant under this Agreement.

Registrant shall further ensure that the Registrant does not infringe any intellectual property rights or other rights of any person or entity, or does not publish any content that is libelous or illegal while using services under this Agreement. Registrant acknowledges that Registrar cannot and does not check to see whether any service or the use of the services by the Registrant under this Agreement, infringes legal rights of others.

OWNERSHIP AND USE OF DATA
1.) You agree and acknowledge that Registrar owns all data, compilation, collective and similar rights, title and interests worldwide in the Client Area Database, and all information and derivative works generated from the Client Area Database.

2.) Registrar, Service Providers and the Registry Operator and their designees/agents have the right to backup, copy, publish, disclose, use, sell, modify, process this data in any form and manner as maybe required for compliance of any agreements executed by Registrar, or Registry Operator or Service Providers, or in order to fulfill services under this Agreement, or for any other appropriate reason.

DELAYS OR OMISSIONS; WAIVERS
No failure on the part of any Party to exercise any power, right, privilege or remedy under this Agreement, and no delay on the part of any Party in exercising any power, right, privilege or remedy under this Agreement, shall operate as a waiver of such power, right, privilege or remedy; and no single or partial exercise or waiver of any such power, right, privilege or remedy shall preclude any other or further exercise thereof or of any other power, right, privilege or remedy.

No Party shall be deemed to have waived any claim arising out of this Agreement, or any power, right, privilege or remedy under this Agreement, unless the waiver of such claim, power, right, privilege or remedy is expressly set forth in a written instrument on behalf of such Party; and any such waiver shall not be applicable or have any effect except in the specific instance in which it is given.

No waiver of any of the provisions of this Agreement shall be deemed to constitute a waiver of any other provision (whether or not similar), nor shall such waiver constitute a waiver or continuing waiver unless otherwise expressly provided in writing.

RIGHT TO SUBSTITUTE UPDATED AGREEMENT
1.) During the period of this Agreement, the Registrant agrees that Registrar may:

(a)revise the terms and conditions of this Agreement; and
(b) change the services provided under this Agreement
2.) Registrar, or the Registry Operator or any corresponding/designated policy formulating body may revise ANY of the Dispute policies, and eligibility criterias set forth in the various appendices as well as in any of the external URLs referenced within the appendices.

3.) Any such revision or change will be binding and effective immediately on posting of the revision on the Registrar Website or the corresponding URL referenced in this Agreement.

4.) The Registrant agrees to review the Registrar Website and all other URLs referenced in this Agreement, periodically, to be aware of any such revisions.

5.) The Registrant agrees that, continuing use of the services under this Agreement following any revision, will constitute as an acceptance of any such revisions or changes.

6.) The Registrant acknowledges that if the Registrant does not agree to any such modifications, the Registrant may terminate this Agreement within 30 days of such revision. In such circumstance Registrar will not refund any fees paid by the Registrant.

PUBLICITY
The Registrant shall not create, publish, distribute, or permit any written / Oral / electronic material that makes reference to us or our Service Providers or uses any of Registrar's registered Trademarks / Service Marks or our Service Providers' registered Trademarks / Service Marks without first submitting such material to us and our Service Providers and receiving prior written consent.

The Registrant gives Registrar the right to use the Registrant names in marketing / promotional material with regards to Registrar Products to Visitors to the Registrar Website, Prospective Clients and existing and new customers.

TAXES
The Registrant shall be responsible for sales tax, consumption tax, transfer duty, custom duty, octroi duty, excise duty, income tax, and all other taxes and duties, whether international, national, state or local, however designated, which are levied or imposed or may be levied or imposed, with respect to this Agreement and the Registrar Products.

FORCE MAJEURE
Neither party shall be liable to the other for any loss or damage resulting from any cause beyond its reasonable control (a "Force Majeure Event") including, but not limited to, insurrection or civil disorder, riot, war or military operations, national or local emergency, acts or directives or omissions of government or other competent authority, compliance with any statutory obligation or executive order, strike, lock-out, work stoppage, industrial disputes of any kind (whether or not involving either party's employees), any Act of God, fire, lightning, explosion, flood, earthquake, eruption of volcano, storm, subsidence, weather of exceptional severity, equipment or facilities breakages / shortages which are being experienced by providers of telecommunications services generally, or other similar force beyond such Party's reasonable control, and acts or omissions of persons for whom neither party is responsible. Upon occurrence of a Force Majeure Event and to the extent such occurrence interferes with either party's performance of this Agreement, such party shall be excused from performance of its obligations (other than payment obligations) during the first six months of such interference, provided that such party uses best efforts to avoid or remove such causes of non performance as soon as possible.

ASSIGNMENT / SUBLICENSE
Except as otherwise expressly provided herein, the provisions of this Agreement shall inure to the benefit of and be binding upon, the successors and assigns of the Parties; provided, however, that any such successor or assign be permitted pursuant to the Articles, Bylaws or policies of Registrar.

The Registrant shall not assign, sublicense or transfer its rights or obligations under this Agreement to any third person/s except as provided for in Section 8 (REGISTRANT - REGISTRANT TRANSFER) or with the prior written consent of Registrar.

Registrant agrees that if Registrant licenses the use of the Order to a third party, the Registrant nonetheless remains the Registrant of record, and remains responsible for all obligations under this Agreement.

NO GUARANTY
The Registrant acknowledges that registration or reservation of the Order does not confer immunity from objection to the registration, reservation, or use of the Order.

DISCLAIMER
THE Client Area, REGISTRAR SERVERS, Client Area Servers, Registrar Website AND ANY OTHER SOFTWARE / API / SPECIFICATION / DOCUMENTATION / APPLICATION SERVICES IS PROVIDED ON "AS IS" AND "WHERE IS" BASIS AND WITHOUT ANY WARRANTY OF ANY KIND.

REGISTRAR AND SERVICE PROVIDERS EXPRESSLY DISCLAIM ALL WARRANTIES AND / OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY OR SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON INFRINGEMENT OF THIRD PARTY RIGHTS AND QUALITY/AVAILABILITY OF TECHNICAL SUPPORT.

REGISTRAR AND SERVICE PROVIDERS ASSUME NO RESPONSIBILITY AND SHALL NOT BE LIABLE FOR ANY DAMAGES TO, OR VIRUSES THAT MAY AFFECT, YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY IN CONNECTION WITH YOUR ACCESS TO, USE OF, Client Area OR BY ACCESSING REGISTRAR SERVERS. WITHOUT LIMITING THE FOREGOING, REGISTRAR AND SERVICE PROVIDERS DO NOT REPRESENT, WARRANT OR GUARANTEE THAT (A) ANY INFORMATION/DATA/DOWNLOAD AVAILABLE ON OR THROUGH Client Area OR REGISTRAR SERVERS WILL BE FREE OF INFECTION BY VIRUSES, WORMS, TROJAN HORSES OR ANYTHING ELSE MANIFESTING DESTRUCTIVE PROPERTIES; OR (B) THE INFORMATION AVAILABLE ON OR THROUGH THE Client Area/REGISTRAR SERVERS WILL NOT CONTAIN ADULT-ORIENTED MATERIAL OR MATERIAL WHICH SOME INDIVIDUALS MAY DEEM OBJECTIONABLE; OR (C) THE FUNCTIONS OR SERVICES PERFORMED BY REGISTRAR AND SERVICE PROVIDERS WILL BE SECURE, TIMELY, UNINTERRUPTED OR ERROR-FREE OR THAT DEFECTS IN THE Client Area WILL BE CORRECTED; OR (D) THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS OR (E) THE SERVICES PROVIDED UNDER THIS AGREEMENT OPERATE IN COMBINATION WITH ANY SPECIFIC HARDWARE, SOFTWARE, SYSTEM OR DATA. OR (F) YOU WILL RECEIVE NOTIFICATIONS, REMINDERS OR ALERTS FOR ANY EVENTS FROM THE SYSTEM INCLUDING BUT NOT LIMITED TO ANY MODIFICATION TO YOUR ORDER, ANY TRANSACTION IN YOUR ACCOUNT, ANY EXPIRY OF AN ORDER.

REGISTRAR AND SERVICE PROVIDERS MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE SUITABILITY OF THE INFORMATION AVAILABLE OR WITH RESPECT TO ITS LEGITIMACY, LEGALITY, VALIDITY, QUALITY, STABILITY, COMPLETENESS, ACCURACY OR RELIABILITY. REGISTRAR AND SERVICE PROVIDERS DO NOT ENDORSE, VERIFY OR OTHERWISE CERTIFY THE CONTENT OF ANY SUCH INFORMATION. SOME JURISDICTIONS DO NOT ALLOW THE WAIVER OF IMPLIED WARRANTIES, SO THE FOREGOING EXCLUSIONS, AS TO IMPLIED WARRANTIES, MAY NOT APPLY TO YOU.

FURTHERMORE, REGISTRAR NEITHER WARRANTS NOR MAKES ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE Client Area, Client Area SERVERS, REGISTRAR WEBSITE AND ANY OTHER SOFTWARE / API / SPECIFICATION / DOCUMENTATION / APPLICATION SERVICES IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE.

JURISDICTION & ATTORNEY'S FEES
This Agreement shall be governed by and interpreted and enforced in accordance with the laws of the Country, State and City where Registrar is incorporated, applicable therein without reference to rules governing choice of laws. Any action relating to this Agreement must be brought in city, state, country where Registrar is incorporated. Registrar reserves the right to enforce the law in the Country/State/District where the Registered/Corporate/Branch Office, or Place of Management/Residence of the Registrant is situated as per the laws of that Country/State/District.

If any legal action or other legal proceeding relating to the performance under this Agreement or the enforcement of any provision of this Agreement is brought against either Party hereto, the prevailing Party shall be entitled to recover reasonable attorneys' fees, costs and disbursements (in addition to any other relief to which the prevailing Party may be entitled.

For the adjudication of disputes concerning or arising from use of the Order, the Registrant shall submit, without prejudice to other potentially applicable jurisdictions, to the jurisdiction of the courts (1) of the Registrant's domicile and (2) the Registrar's country of incorporation.

MISCELLANEOUS
1.) Any reference in this Agreement to gender shall include all genders, and words importing the singular number only shall include the plural and vice versa.

2.) There are no representations, warranties, conditions or other agreements, express or implied, statutory or otherwise, between the Parties in connection with the subject matter of this Agreement, except as specifically set forth herein.

3.) The Parties shall attempt to resolve any disputes between them prior to resorting to litigation through mutual understanding or a mutually acceptable Arbitrator.

4.) This Agreement shall inure to the benefit of and be binding upon Registrar and the Registrant as well as all respective successors and permitted assigns.

5.) Survival: In the event of termination of this Agreement for any reason, Sections 1, 4, 6, 8(5), 8(6), 8(7), 8(8), 9, 10, 11, 12, 13, 14, 16, 17, 18, 21, 22, 23, 24(3), 24(5), 24(7), 24(11), 25(2) and all Sections of Appendix A, and all Sections of Appendix B, and all Sections of Appendix C and any Sections covered separately under a Survival clause in any Customer Product Agreement Extension shall survive.

6.) This Agreement does not provide and shall not be construed to provide third parties (i.e. non-parties to this Agreement), with any remedy, claim, and cause of action or privilege against Parent.

7.) The Customer, Parent, and its Service Providers are independent contractors, and nothing in this Agreement will create any partnership, joint venture, agency, franchise, and sales representative or employment relationship between the parties.

8.) Further Assurances: Each Party hereto shall execute and/or cause to be delivered to the other Party hereto such instruments and other documents, and shall take such other actions, as such other Party may reasonably request for the purpose of carrying out or evidencing any of the transactions contemplated / carried out, by / as a result of, this Agreement.

9.) Construction: The Parties agree that any rule of construction to the effect that ambiguities are to be resolved against the drafting Party shall not be applied in the construction or interpretation of this Agreement.

10.) Entire Agreement; Severability: This Agreement, which includes Appendix A, Appendix B, Appendix C and each executed Customer Product Agreement Extension constitutes the entire agreement between the Parties concerning the subject matter hereof and supersedes any prior agreements, representations, statements, negotiations, understandings, proposals or undertakings, oral or written, with respect to the subject matter expressly set forth herein. If any provision of this Agreement shall be held to be illegal, invalid or unenforceable, each Party agrees that such provision shall be enforced to the maximum extent permissible so as to effect the intent of the Parties, and the validity, legality and enforceability of the remaining provisions of this Agreement shall not in any way be affected or impaired thereby. If necessary to effect the intent of the Parties, the Parties shall negotiate in good faith to amend this Agreement to replace the unenforceable language with enforceable language that reflects such intent as closely as possible.

11.) The division of this Agreement into Sections, Subsections, Appendices, Extensions and other Subdivisions and the insertion of headings are for convenience of reference only and shall not affect or be used in the construction or interpretation of this Agreement.

12.) This agreement may be executed in counterparts.

13.) Language. All notices, designations, and specifications made under this Agreement shall be made in the English Language only.

14.) Dates and Times. All dates and times relevant to this Agreement or its performance shall be computed based on the date and time observed in the city of the Registered office of the Parent

BREACH
In the event that Parent suspects breach of any of the terms and conditions of this Agreement:

1.) Parent can immediately, without any notification and without assigning any reasons, suspend / terminate the OrderBox Users' access to all Parent Products and Services and the OrderBox.

2.) The Customer will be immediately liable for any damages caused by any breach of any of the terms and conditions of this Agreement.

3.) Registrar can immediately, without any notification and without assigning any reasons, delete / suspend / terminate / freeze the Order.

NOTICE
1.) Any notice or other communication required or permitted to be delivered to Parent under this Agreement shall be in writing unless otherwise specified and shall be deemed properly delivered, when sent to Parent's contact address specified in the Customer Control Panel or on the Parent website by registered mail or courier. Any communication shall be deemed to have been validly and effectively given, on the date of receiving such communication, if such date is a Business Day and such delivery was made prior to 17:30 hours local time, and otherwise on the next Business Day.

2.) Any notice or other communication to be delivered to Parent via email under this agreement shall be deemed to have been properly delivered if sent to its Legal Contact mentioned in the Customer Control Panel or on the Parent website.

3.) Any notice or other communication required or permitted to be delivered to the Customer under this Agreement shall be deemed properly delivered, given and received when delivered to email address or contact address of the Customer in the Client Area Database.

4.) Other than those notices mentioned in this agreement, Parent is NOT required to communicate with the Customer in any respect about services provided under this agreement. As a convenience to the Customer, Parent may proactively send notices about aspects with regards to services rendered under this Agreement, however these notices may be discontinued by Parent at anytime.


APPENDIX 'A'
TERMS AND CONDITIONS OF Client Area USAGE
This Appendix A covers the terms of access to the Client Area. Any violation of these terms will constitute a breach of agreement, and grounds for immediate termination of this Agreement.

ACCESS TO Client Area
(i) Registrar may in its ABSOLUTE and UNFETTERED SOLE DISCRETION, temporarily suspend Client Area Users' access to the Client Area in the event of significant degradation of the Client Area, or at any time Registrar may deem necessary.

(ii) Registrar may in its ABSOLUTE and UNFETTERED SOLE DISCRETION make modifications to the Client Area from time to time.

(iii) Access to the Client Area is controlled by authentication information provided by Registrar. Registrar is not responsible for any action in the Client Area that takes place using this authentication information whether authorized or not.

(iv) Registrar is not responsible for any action in the Client Area by a Client Area User.

(v) Client Area User will not attempt to hack, crack, gain unauthorized access, misuse or engage in any practice that may hamper operations of the Client Area including, without Limitation temporary / permanent slow down of the Client Area, damage to data, software, operating system, applications, hardware components, network connectivity or any other hardware / software that constitute the Client Area and architecture needed to continue operation thereof.

(vi) Client Area User will not send or cause the sending of repeated unreasonable network requests to the Client Area or establish repeated unreasonable connections to the Client Area. Registrar will in its ABSOLUTE and UNFETTERED SOLE DISCRETION decide what constitutes as a reasonable number of requests or connections.

(vii) Client Area User will take reasonable measures and precautions to ensure secrecy of authentication information.

(viii) Client Area User will take reasonable precautions to protect Client Area Data from misuse, unauthorized access or disclosure, alteration, or destruction.

(ix) Registrar shall not be responsible for damage caused due to the compromise of your Authentication information in any manner OR any authorized/unauthorized use of the Authentication Information.

(x) Registrar shall not be liable for any damages due to downtime or interruption of Client Area for any duration and any cause whatsoever.

(xi) Registrar shall have the right to temporarily or permanently suspend access of a Client Area User to the Client Area if Registrar in its ABSOLUTE and UNFETTERED SOLE DISCRETION suspects misuse of the access to the Client Area, or learns of any possible misuse that has occurred, or will occur with respect to a Client Area User.

(xii) Registrar and Service Providers reserve the right to, in their sole discretion, reject any request, network connection, e-mail, or message, to, or passing through, Client Area

Terms of USAGE OF Client Area
(1) Registrant, or its contractors, employees, directors, officers, representatives, agents and affiliates and Client Area Users, either directly or indirectly, shall not use or permit use of the Client Area, directly or indirectly, in violation of any federal, state or local rule, regulation or law, or for any unlawful purpose, or to promote adult-oriented or "offensive" material, or related to any unsolicited bulk e-mail directly or indirectly (such as by referencing an Client Area provided service within a spam email or as a reply back address), or related to ANY unsolicited marketing efforts offline or online, directly or indirectly, or in a manner injurious to Registrar, Registry Operator, Service Providers or their Resellers, Customers, or their reputation, including but not limited to the following:
(1) Usenet spam (off-topic, bulk posting/cross-posting, advertising in non-commercial newsgroups, etc.);
(2) posting a single article or substantially similar articles to an excessive number of newsgroups (i.e., more than 2-3) or posting of articles which are off-topic (i.e., off-topic according to the newsgroup charter or the article provokes complaints from the readers of the newsgroup for being off-topic);
(3) sending unsolicited mass e-mails (i.e., to more than 10 individuals, generally referred to as spamming) which provokes complaints from any of the recipients; or engaging in spamming from any provider;
(4) offering for sale or otherwise enabling access to software products that facilitate the sending of unsolicited e-mail or facilitate the assembling of multiple e-mail addresses ("spamware");
(5) advertising, transmitting, linking to, or otherwise making available any software, program, product, or service that is designed to violate these terms, including but not limited to the facilitation of the means to spam, initiation of pinging, flooding, mailbombing, denial of service attacks, and piracy of software;
(6) harassment of other individuals utilizing the Internet after being asked to stop by those individuals, a court, a law-enforcement agency and/or Registrar;
(7) impersonating another user or entity or an existing company/user/service or otherwise falsifying one's identity for fraudulent purposes in e-mail, Usenet postings, on IRC, or with any other Internet service, or for the purpose of directing traffic of said user or entity elsewhere;
(8) using Client Area services to point to or otherwise direct traffic to, directly or indirectly, any material that, in the sole opinion of Registrar, is associated with spamming, bulk e-mail, e-mail harvesting, warez (or links to such material), is in violation of copyright law, or contains material judged, in the sole opinion of Registrar, to be threatening or obscene or inappropriate;
(9) using Client Area directly or indirectly for any of the below activities activities:
(i) transmitting Unsolicited Commercial e-mail (UCE);
(ii) transmitting bulk e-mail;
(iii) being listed, or, in our sole opinion is about to be listed, in any Spam Blacklist or DNS Blacklist;
(iv) posting bulk Usenet/newsgroup articles;
(v) Denial of Service attacks of any kind;
(vi) excessive use of any web service obtained under this agreement beyond reasonable limits as determined by the Registrar in its sole discretion;
(vii) copyright or trademark infringement;
(viii) unlawful or illegal activities of any kind;
(ix) promoting net abuse in any manner (providing software, tools or information which enables, facilitates or otherwise supports net abuse);
(x) causing lossage or creating service degradation for other users whether intentional or inadvertent.

(2) Registrar in its sole discretion will determine what constitutes as violation of appropriate usage including but not limited to all of the above.

(3) Data in the Client Area Database cannot be used for any purpose other than those listed below, except if explicit written permission has been obtained from Registrar:
(1) to perform services contemplated under this agreement; and
(2) to communicate with Registrar on any matter pertaining to Registrar or its services.

(4) data in the Client Area Database cannot specifically be used for any purpose listed below:
(1) Mass Mailing or SPAM; and
(2) selling the data.


APPENDIX 'B'
PAYMENT TERMS AND CONDITIONS
(1) Registrar will accept payment for the Order from the Customer or Resellers.

(2) Registrant can refer to http://netaorta.com/domain-registration-pricing for fee charged by the Net Aorta for the Order. The Registrant acknowledges that the Registrar or Net Aorta reserves the right to change the pricing without any prior notification.

(3) In the event that a payment made via Credit Card or the payment instrument sent by the Customer or Reseller bounces due to Lack of Funds or any other Reason, then
Registrar may immediately suspend Client Area Users' access to the Client Area
Registrar has the right to terminate this agreement with immediate effect and without any notice.

(4) Registrar in its ABSOLUTE and UNFETTERED SOLE DISCRETION may delete, suspend, deny, cancel, modify, take ownership of or transfer any or all of the Orders placed of the Registrant as well as stop / suspend / delete / transfer any Orders currently being processed.

(5) Registrar in its ABSOLUTE and UNFETTERED SOLE DISCRETION may Transfer all Orders placed by the Registrant to another Customer, or under Registrar's account.

(6) Registrar in its ABSOLUTE and UNFETTERED SOLE DISCRETION may levy reasonable additional charges for the processing of the Charge-back / Payment Reversal in addition to actual costs of the same.

(7) Registrar shall have the right to initiate any legal proceedings against the Registrant to recover any such liabilities.


APPENDIX 'C'
.COM/.NET/.ORG SPECIFIC CONDITIONS
If the Order is a .COM/.NET/.ORG domain name, the Registrant, must also agree to the following terms:

1. PROVISION OF REGISTRATION DATA
As part of the registration process, you are required to provide us with certain information and to update this information to keep it current, complete and accurate. This information includes:

(1) full name of an authorized contact person, company name, postal address, e-mail address, voice telephone number, and fax number if available of the Registrant;

(2) the primary name server and secondary nameserver(s), if any for the domain name;

(3) the full name, postal address, e-mail address, voice telephone number, and fax number if available of the technical contact for the domain name;

(4) the full name, postal address, e-mail address, voice telephone number, and fax number if available of the administrative contact for the domain name;

(5) the name, postal address, e-mail address, voice telephone number, and fax number if available of the billing contact for the domain name; and

2. DOMAIN NAME DISPUTE POLICY
You agree to be bound by the current Uniform Domain Name Dispute Resolution Policy, available at http://www.icann.org/udrp/udrp.htm that is incorporated herein and made a part of this Agreement by reference.


APPENDIX 'D'
.BIZ SPECIFIC CONDITIONS
If the Order is a .BIZ domain name, the Registrant, must also agree to the following terms:

1. CONDITIONS FOR .BIZ REGISTRATIONS
Registrations in the .BIZ TLD must be used or intended to be used primarily for bona fide business or commercial purposes. For purposes of the .BIZ Registration Restrictions ("Restrictions"), "bona fide business or commercial use" shall mean the bona fide use or bona fide intent to use the domain name or any content, software, materials, graphics or other information thereon, to permit Internet users to access one or more host computers through the DNS:
to exchange goods, services, or property of any kind;
in the ordinary course of trade or business; or
to facilitate:
(i) the exchange of goods, services, information, or property of any kind; or
(ii) the ordinary course of trade or business.

(2) Registering a domain name solely for the purposes of
selling, trading or leasing the domain name for compensation, or
the unsolicited offering to sell, trade or lease the domain name for compensation shall not constitute a "bona fide business or commercial use" of that domain name.

2. CERTIFICATION FOR .BIZ REGISTRATIONS
(1) As a .BIZ domain name Registrant, you hereby certify to the best of your knowledge that the registered domain name will be used primarily for bona fide business or commercial purposes and not exclusively for personal use or solely for the purposes of selling, trading or leasing the domain name for compensation, or the unsolicited offering to sell, trade or lease the domain name for compensation. For more information on the .BIZ restrictions, which are incorporated herein by reference, please see: http://www.neulevel.com/countdown/registrationRestrictions.html.

(2) The domain name Registrant has the authority to enter into the registration agreement.

(3) The registered domain name is reasonably related to the Registrant's business or intended commercial purpose at the time of registration.

3. PROVISION OF REGISTRATION DATA
As part of the registration process, you are required to provide us with certain information and to update this information to keep it current, complete and accurate. This information includes:

(1) full name of an authorized contact person, company name, postal address, e-mail address, voice telephone number, and fax number if available of the Registrant;

(2) the primary nameserver and secondary nameserver(s), if any for the domain name;

(3) the full name, postal address, e-mail address, voice telephone number, and fax number if available of the technical contact for the domain name;

(4) the full name, postal address, e-mail address, voice telephone number, and fax number if available of the administrative contact for the domain name;

(5) the name, postal address, e-mail address, voice telephone number, and fax number if available of the billing contact for the domain name.

4. DOMAIN NAME DISPUTE POLICY
You agree to be bound by the dispute policies in the following documents that are incorporated herein and made a part of this Agreement by reference.

The Uniform Domain Name Dispute Resolution Policy, available at http://www.icann.org/udrp/udrp.htm.

The Start-up Trademark Opposition Policy ("STOP"), available at http://www.neulevel.com/countdown/stop.html

The Restrictions Dispute Resolution Criteria and Rules, available at http://www.neulevel.com/countdown/rdrp.html.

The STOP sets forth the terms and conditions in connection with a dispute between a registrant of a .BIZ domain name with any third party (other than Registry Operator or Registrar) over the registration or use of a .BIZ domain name registered by Registrant that is subject to the Intellectual Property Claim Service. The Intellectual Property Claim Service a service introduced by Registry Operator to notify a trademark or service mark holder ("Claimant") that a second-level domain name has been registered in which that Claimant claims intellectual property rights. In accordance with the STOP and its associated Rules, those Claimants will have the right to challenge registrations through independent ICANN-accredited dispute resolution providers.

The UDRP sets forth the terms and conditions in connection with a dispute between a Registrant and any party other than the Registry Operator or Registrar over the registration and use of an Internet domain name registered by Registrant.

The RDRP sets forth the terms under which any allegation that a domain name is not used primarily for business or commercial purposes shall be enforced on a case-by-case, fact specific basis by an independent ICANN-accredited dispute provider. None of the violations of the Restrictions will be enforced directly by or through Registry Operator. Registry Operator will not review, monitor, or otherwise verify that any particular domain name is being used primarily for business or commercial purposes or that a domain name is being used in compliance with the SUDRP or UDRP processes.


APPENDIX 'E'
.INFO DOMAIN NAME SPECIFIC CONDITIONS
If the Order is a .INFO domain name, the Registrant, must also agree to the following terms:

(1) Registrant agrees to submit to proceedings under ICANN's Uniform Domain Name Dispute Policy (UDRP) as laid out at http://www.icann.org/udrp/udrp.htm and comply with the requirements set forth by Afilias for domain names registered during the Sunrise Period, including the mandatory Sunrise Dispute Resolution Policy. These policies are available at http://www.afilias.info. These policies are subject to modification.

(2) Registrant acknowledges that Afilias, the registry operator for .INFO, will have no liability of any kind for any loss or liability resulting from the proceedings and processes relating to the Sunrise Period or the Land Rush Period, including, without limitation:
the ability or inability of a registrant to obtain a Registered Name during these periods, and
the results of any dispute over a Sunrise Registration.


APPENDIX 'F'
.NAME SPECIFIC CONDITIONS
If the Order is a .NAME domain name, or a .NAME Email Forward, the Registrant, must also agree to the following terms:

1.) .NAME REGISTRATION RESTRICTIONS
Domain Name and Email Forward Registrations in the .NAME TLD must constitute an individual's "Personal Name". For purposes of the .NAME restrictions (the "Restrictions"), a "Personal Name" is a person's legal name, or a name by which the person is commonly known. A "name by which a person is commonly known" includes, without limitation, a pseudonym used by an author or painter, or a stage name used by a singer or actor.

2.) .NAME CERTIFICATIONS
As a .NAME domain name or Email Forward Registrant, you hereby certify to the best of your knowledge that the SLD is your Personal Name.

3.) PROVISION OF REGISTRATION DATA
As part of the registration process, you are required to provide us with certain information and to update this information to keep it current, complete and accurate. This information includes the information contained in the Whois directory, including:

(1) full name of an authorized contact person, company name, postal address, e-mail address, voice telephone number, and fax number if available of the Registrant;

(2) the primary nameserver and secondary nameserver(s), if any for the domain name;

(3) the full name, postal address, e-mail address, voice telephone number, and fax number if available of the technical contact for the domain name;

(4) the full name, postal address, e-mail address, voice telephone number, and fax number if available of the administrative contact for the domain name;

(5) the name, postal address, e-mail address, voice telephone number, and fax number if available of the billing contact for the domain name; and
You further understand that the foregoing registration data may be transferred outside of the European Community, such as to the United States, and you expressly consent to such export.

4.) DISPUTE POLICY
(1) You agree to be bound by the dispute policies in the following documents that are incorporated herein and made a part of this Agreement by reference:
the Eligibility Requirements (the "Eligibility Requirements"), available at http://www.icann.org/tlds/agreements/name/registry-agmt-appl-03jul01.htm;
the Eligibility Requirements Dispute Resolution Policy (the "ERDRP"), available at http://www.icann.org/tlds/agreements/name/registry-agmt-appm-03jul01.htm; and
the Uniform Domain Name Dispute Resolution Policy (the "UDRP"), available at http://www.icann.org/tlds/agreements/name/registry-agmt-appm-03jul01.htm

(2) The Eligibility Requirements dictate that Personal Name domain names and Personal Name SLD email addresses will be granted on a first-come, first-served basis, except for registrations granted as a result of a dispute resolution proceeding or during the landrush procedures in connection with the opening of the Registry TLD. The following categories of Personal Name Registrations may be registered:
the Personal Name of an individual;
the Personal Name of a fictional character, if you have trademark or service mark rights in that character's Personal Name;
in addition to a Personal Name registration, you may add numeric characters to the beginning or the end of your Personal Name so as to differentiate it from other Personal Names.

(3) The ERDRP applies to challenges to:
registered domain names and SLD email address registrations within .NAME on the grounds that a Registrant does not meet the Eligibility Requirements, and
to Defensive Registrations within .NAME.

(4) The UDRP sets forth the terms and conditions in connection with a dispute between a Registrant and party other than Global Name Registry ("Registry Operator") or Registrar over the registration and use of an Internet domain name registered by a Registrant.
5.) .NAME EMAIL FORWARD ADDITIONAL CONDITIONS
If the Order is a .NAME email forward, the Registrant, must also agree to the following additional terms and conditions:
You acknowledge that you are responsible for all use of Email Forwarding, including the content of messages sent through Email Forwarding.
You undertake to familiarize yourself with the content of and to comply with the generally accepted rules for Internet and email usage.
Without prejudice to the foregoing, you undertake not to use Email Forwarding:

(1) to encourage, allow or participate in any form of illegal or unsuitable activity, including but not restricted to the exchange of threatening, obscene or offensive messages, spreading computer viruses, breach of copyright and/or proprietary rights or publishing defamatory material;

(2) to gain illegal access to systems or networks by unauthorized access to or use of the data in systems or networks, including all attempts at guessing passwords, checking or testing the vulnerability of a system or network or breaching the security or access control without the sufficient approval of the owner of the system or network;

(3) to interrupt data traffic to other users, servers or networks, including, but not restricted to, mail bombing, flooding, Denial of Service (DoS) attacks, willful attempts to overload another system or other forms of harassment; or

(4) for spamming, which includes, but is not restricted to, the mass mailing of unsolicited email, junk mail, the use of distribution lists (mailing lists) which include persons who have not specifically given their consent to be placed on such a distribution list

(5) Users are not permitted to provide false names or in any other way to pose as somebody else when using Email Forwarding.

(6) Registry Operator reserves the right to implement additional anti-spam measures, to block spam or mail from systems with a history of abuse from entering Registry Operator's Email Forwarding.

(7) On discontinuing Email Forwarding, Registry Operator is not obliged to store any contents or to forward unsent email to you or a third party.


APPENDIX 'G'
.NAME DEFENSIVE REGISTRATIONS SPECIFIC CONDITIONS
If the Order is a .NAME Defensive Registration, the Registrant, must also agree to the following terms:

1.) DEFENSIVE REGISTRATIONS
Defensive Registrations allow owners of nationally registered marks to exclusively pre-register on the .NAME space and create a protective barrier for their trademarks. A "Defensive Registration" is a registration granted to a third party of a specific string on the second or third level, or of a specific set of strings on the second and third levels, which will not resolve within the domain name system but may prevent the registration of the same string(s) on the same level(s) by other third party applicants.

2.) PHASES OF DEFENSIVE REGISTRATIONS
(1) As a Defensive Registration Registrant ("Defensive Registrant"), you hereby certify to the best of your knowledge that for Phase I Defensive Registrations ("Phase I Defensive Registrants"), you own valid and enforceable trademark or service mark registrations having national effect that issued prior to April 16, 2001 for strings that are identical to the textual or word elements, using ASCII characters only, subject to the same character and formatting restrictions as apply to all registrations in the Registry TLD. You understand that trademark or service mark registrations from the supplemental or equivalent Registry of any country, or from individual states or provinces of a nation, will not be accepted. Subject to the same character and formatting restrictions as apply to all registrations in the Registry TLD, if a trademark or service mark registration incorporates design elements, the ASCII character portion of that mark may qualify to be a Phase I Defensive Registration.

(2) Phase II Defensive Registrants may apply for a Defensive Registration for any string or combination of strings.

(3) Defensive Registrants, whether Phase I or Phase II shall comply with the following Eligibility Requirements, available at http://www.icann.org/tlds/agreements/name/registry-agmt-appl-03jul01.htm, the summary of which is as follows:
There are two levels of Defensive Registrations, each of which is subject to payment of a separate fee;
Multiple persons or entities may obtain identical or overlapping Defensive Registrations upon payment by each of a separate registration fee;
The Defensive Registrant must provide the information requested in Section 3(i) below;
A Defensive Registration will not be granted if it conflicts with a then-existing Personal Name Registration or other reserved word or string.

3.) PROVISION OF REGISTRATION DATA
As part of the registration process, you are required to provide us with certain information and to update this information to keep it current, complete and accurate. You must provide contact information, including name, email address, postal address and telephone number, for use in disputes relating to the Defensive Registration. You understand and agree that this contact information will be provided as part of the Whois record for the Defensive Registration. You further understand that the foregoing registration data may be transferred outside of the European Community, such as to the United States, and you expressly consent to such export.

In addition to the information provided in subsection 1. above, Phase I Defensive Registrants must also provide:

(1) the name, in ASCII characters, of the trademark or service mark being registered;

(2) the date the registration issued;

(3) the country of registration; and

(4) the registration number or other comparable identifier used by the registration authority.

4.)
DISPUTE POLICY
If you registered a Defensive Registration, you agree that:

(1) the Defensive Registration will be subject to challenge pursuant to the Eligibility Requirements Dispute Resolution Policy ("ERDRP");

(2) if the Defensive Registration is successfully challenged pursuant to the ERDRP, the Defensive Registrant will pay the challenge fees; and

(3) if a challenge is successful, then the Defensive Registration will be subject to the procedures described in Section 2(h) of Appendix L to the agreement of Global Name Registry ("Registry Operator") with the Internet Corporation for Assigned Names and Numbers ("ICANN"), available at http://www.icann.org/tlds/agreements/name/registry-agmt-appl-03jul01.htm;

(4) if a Phase I Defensive Registration is successfully challenged on the basis that it did not meet the applicable Eligibility Requirements, the Defensive Registrant will thereafter be required to demonstrate, at its expense, that it meets the Eligibility Requirements for Phase I Defensive Registrations for all other Phase I Defensive Registrations that it registered within .NAME through any Registrar. In the event that the Defensive Registrant is unable to demonstrate the foregoing with respect to any such Phase I Defensive Registration(s), those Defensive Registration(s) will be cancelled;

(5) The ERDRP applies to, among other things, challenges to Defensive Registrations within .NAME and is available at http://www.icann.org/tlds/agreements/name/registry-agmt-appm-03jul01.htm.

5.) CONSENT
Defensive Registrants may be asked to give their consent to allow individuals to share a part of their space. For example, if you have filed a Defensive Registration on PQR (which blocks out ANYSTRING.PQR.name and PQR.ANYSTRING.name), you may be asked to give consent to John Pqr to register JOHN.PQR.name if he can prove that PQR is his name. In such a circumstance, you will have five (5) days to respond to a request for consent.

APPENDIX 'H'
US DOMAIN NAME SPECIFIC CONDITIONS
If the Order is a .US domain name, the Registrant, must also agree to the following terms:

1.) REPRESENTATIONS AND WARRANTIES
You represent and certify that, to the best of your knowledge and belief:

(1) neither the registration of the domain name nor the manner in which it is directly or indirectly used infringes the legal rights of any third party;

(2) you have the requisite power and authority to enter into this Agreement and to perform the obligations hereunder;

(3) you agree that failure to abide by the usTLD Nexus Requirements Policy shall be a basis for cancellation of the domain (http://www.neustar.us/the-ustld-nexus-requirements/);

(4) you are of legal age to enter into this Agreement;

(5) you agree to comply with all us TLD Administrator Reservation of Rights policy displayed at http://www.neustar.us/ustld-administrator-reservation-of-rights/ and the Policy Statement by us TLD Administrator displayed at http://www.neustar.us/policy-statement-by-ustld-administrator/

(6) you agree to comply with the us TLD Acceptable Use Policy displayed at http://www.neustar.us/ustld-acceptable-use-policy/

(7) you agree to comply with all Registry Operator policies regarding the use of proxy domain name services. You further agree that if you license the use of a domain name to a third party you are nonetheless the Registered Name Holder and are responsible for providing your own full contact information and for providing and updating accurate technical and administrative contact information pursuant to the Registration Agreement and that you shall accept liability for harm caused by wrongful use of the domain.

(8) you certify that the Registered Name Holder meets the requirements set out in the usTLD Nexus Requirements Policy (http://www.neustar.us/the-ustld-nexus-requirements/) and that the Registered Name Holder is either:
a citizen or permanent resident of the United States of America or any of its possessions or territories, whose primary place of domicile is in the United States of America or any of its possessions; or
a United States entity or organization that is (i) incorporated within one of the fifty (50) U.S. states, the District of Columbia, or any of the United States possessions or territories or (ii) organized or otherwise constituted under the laws of a state of the United States of America, the District of Columbia or any of its possessions or territories (including a federal, state, or local government of the United States, or a political subdivision thereof); or
a foreign entity or organization that has a bona fide presence in the United States

(9) you consent to the data processing as required by the Whois Accuracy Program Specification (http://www.neustar.us/data-accuracy/) and the .US Privacy Policy (http://www.neustar.us/us-privacy-statement-v-2/).

2.) PROVISION OF REGISTRATION DATA
As part of the registration process, you are required to provide us with certain information and to update this information to keep it current, complete and accurate. This information includes:

(1) full name of an authorized contact person, company name, postal address, e-mail address, voice telephone number, and fax number if available of the Registrant;

(2) the primary nameserver and secondary nameserver(s), if any for the domain name;

(3) the full name, postal address, e-mail address, voice telephone number, and fax number if available of the technical contact for the domain name;

(4) the full name, postal address, e-mail address, voice telephone number, and fax number if available of the administrative contact for the domain name;

(5) the name, postal address, e-mail address, voice telephone number, and fax number if available of the billing contact for the domain name;

(6) any other data NeuStar, as the Registry, requires be submitted to it, including specifically information regarding the primary purpose for which a domain name is registered (e.g., business, education, etc.); and

3.) GOVERNMENT USE OF DATA
You understand and agree that the U.S. Government shall have the right to use, disclose, reproduce, prepare derivative works, distribute copies to the public, and perform publicly and display publicly, in any manner and for any purpose whatsoever and to have or permit other to do so, all Data provided by Registrant. "Data" means any recorded information, and includes without limitation, technical data and computer software, regardless of the form or the medium on which it may be recorded.

4.) DOMAIN DISPUTE POLICY
You agree to submit to proceedings under Domain Dispute policies set forth by Neustar. These policies are available at http://www.neustar.us and are hereby incorporated and made an integral part of this Agreement.

5.) SUSPENSION, CANCELLATION OR TRANSFER
Your registration of the domain name shall be subject to suspension, cancellation, or transfer:

(1) pursuant to any usTLD Administrator adopted specification or policy, or pursuant to any registrar or usTLD Administrator procedure not inconsistent with a usTLD Administrator adopted specification or policy; or

(2) to correct mistakes by Registrar or the usTLD Administrator in registering the name; or

(3) for the resolution of disputes concerning the domain name.


APPENDIX 'I'
.IN DOMAIN NAME SPECIFIC CONDITIONS
If the Order is a .IN domain name, the Registrant, must also agree to the following terms:

1.) REPRESENTATIONS AND WARRANTIES
You represent and certify that, to the best of your knowledge and belief:

(1) neither the registration of the domain name nor the manner in which it is directly or indirectly used, infringes the legal rights of any third party, breaks any applicable laws or regulations, including discrimination on the basis of race, language, sex or religion, is used in bad faith or for any unlawful purpose;

(2) your registered domain name is not contrary to public policy and the content of the website does not violate any Indian Laws.

2.) DOMAIN DISPUTE POLICY
You agree to be bound by the dispute policies as decided by the .IN Registry and published at http://www.registry.in that are incorporated herein and made a part of this Agreement by reference.


APPENDIX 'J'
.EU DOMAIN NAME SPECIFIC CONDITIONS
If the Order is a .EU domain name, the Registrant, must also agree to the following terms:

1.) REPRESENTATIONS AND WARRANTIES
You represent and certify that, to the best of your knowledge and belief:

(1) neither the registration of the domain name nor the manner in which it is directly or indirectly used infringes the legal rights of any third party;

(2) you have the requisite power and authority to enter into this Agreement and to perform the obligations hereunder;

(3) you are registering an .eu domain name as either:
an undertaking having its registered office, central administration or principal place of business within the European Union Community; or
an organisation established within the EU Community without prejudice to the application of national law; or
a natural person resident within the EU Community.

(4) you are of legal age to enter into this Agreement; and

(5) you agree to comply with all applicable laws, regulations and policies of the .EU Registry. The details of the same can be obtained from http://www.eurid.eu/.

2.) PROVISION OF REGISTRATION DATA
As part of the registration process, you are required to provide us with certain information and to update this information to keep it current, complete and accurate. This information includes:

(1) the full name of the Registrant; where no name of a company or organisation is specified, the individual requesting registration of the Domain Name will be considered the Registrant; if the name of the company or the organisation is specified, then the company or organisation is considered the Registrant;

(2) address and country within the European Union Community:
where the registered office, central administration or principal place of business of the undertaking of the Registrant is located; or
where the organisation of the Registrant is established; or
where the Registrant resides;

(3) e-mail address of the Registrant;

(4) the telephone number where the Registrant can be contacted.

3.) DOMAIN DISPUTE POLICY
You agree to submit to proceedings under Domain Dispute policies set forth by the EU Registry. These policies are available in the EU Regulation 874/2004 at http://www.eurid.eu and are hereby incorporated and made an integral part of this Agreement.

4.) SUSPENSION, CANCELLATION OR TRANSFER
Your registration of the domain name shall be subject to suspension, cancellation, or transfer:

(1) pursuant to the rules set forth by the EU Registry within the EU Regulation 874/2004 or any other policy listed at http://www.eurid.eu/; or

(2) to correct mistakes by Registrar or the EU Registry in registering the name; or

(3) for the resolution of disputes concerning the domain name.

APPENDIX 'K'
PRIVACY PROTECTION SERVICE SPECIFIC CONDITIONS
If the Order is a .EU domain name, the Registrant, must also agree to the following terms:

1.) DESCRIPTION OF SERVICES
The Privacy Protection Service hides the contact details of the actual owner from appearing in the Whois Lookup Result of his domain name.

2.) IMPLEMENTATION DETAILS
(1) Registrant acknowledges and agrees that the contact information being displayed in the Whois of a privacy protected Domain Order will be those designated by the Registrar, and
any mail received via post at this Address would be rejected;
any telephone call received at this Telephone Number, would be greeted with an electronic answering machine requesting the caller to email the email address listed in the Whois of this privacy protected domain name;
the sender of any email to an email address listed in the Whois of this privacy protected domain name, will get an automated response email asking them to visit the URL http://www.privacyprotect.org/ to contact the Registrant, Administrative, Billing or Technical Contact of a privacy protected domain name through an online form. This message would be relayed as an email message via http://www.privacyprotect.org/ to the actual Registrant, Administrative, Billing or Technical Contact email address in the Client Area Database.

(2) Registrant agrees that we can not guarantee delivery of messages to either the Registrant, Administrative, Billing, Technical Contact, or Customer of a privacy protected Order, and that such message may not be delivered in time or at all, for any reason whatsoever. Registrar and Service Providers disclaim any and all liability associated with non-delivery of any messages relating to the Domain Order and this service.

(3) Registrant understands that the Privacy Protection Service is only available for certain TLDs.

(4) Irrespective of whether Privacy Protection is enabled or not, Registrants are required to fulfill their obligations of providing true and accurate contact information as detailed in the Agreement.

(5) Registrant understands and acknowledges that Registrar in its sole, unfettered discretion, can discontinue providing Privacy Protection Services on the Order for any purpose, including but not limited to:
when required by a valid court order;
when required by the applicable registry rules or policies;
pursuant to any applicable laws, government rules or requirements, requests of law enforcement agency;
when the registrant fails to renew the service;
when required to respond to an ICANN approved UDRP or URS service provider;
when a domain name is suspended for a violation of Registrar-Registrant agreement, Acceptable usage policy, or other Terms of services applicable to the customer, domain name or whois privacy service;
for any other reason that Registrar in its sole discretion deems appropriate to switch off the Privacy Protection Services.

(6) Registrant understands and acknowledges that Registrar in its sole, unfettered discretion, can DISCLOSE the underlying registrant data to a requesting party in the following circumstances:
When required to comply with the applicable registry rules or policies;
When required to respond to a valid subpoena or warrant;
On receiving information request from a Law Enforcement Agency or any Government body authorized to act on behalf of the Law Enforcement Agency
.

3.) INDEMNITY
Registrant agrees to release, defend, indemnify and hold harmless Registrar, Service Providers, PrivacyProtect.org, and their parent companies, subsidiaries, affiliates, shareholders, agents, directors, officers and employees, from and against any and all claims, demands, liabilities, losses, damages or costs, including reasonable attorney's fees, arising out of or related in any way to the Privacy Protection services provided hereunder.


APPENDIX 'L'
.UK DOMAIN NAME SPECIFIC CONDITIONS
If the Order is a .UK domain name, the Registrant, must also agree to the following terms:

1.) REPRESENTATIONS AND WARRANTIES
You represent and certify that, to the best of your knowledge and belief:

(1) you are aware that registering a .UK domain name, involves you contracting with the Nominet which is the .UK Registry, and agreeing to their Terms and Conditions of Domain Name Registration available on their website at http://www.nominet.org.uk/go/terms.

(2) you agree to comply with all applicable laws, regulations and policies of Nominet available on their website at http://www.nominet.org.uk/uk-domain-names/registering-uk-domain/legal-details/terms-and-conditions-domain-name-registration.

2.) EXPIRED DOMAIN POLICY
.UK domain owner can contact the Registrar of their domain name upto 6 months prior to domain expiry date to get their domain name renewed. Not renewing .UK domain name before its expiry date will result in suspension of the domain registration and other services associated with the domain name. After the expiry, .UK domain name will enter the renewal grace period of 90 days and Registrar will allow the domain owner to renew their domain name at normal renewal price for this period. If the domain name is not renewed within the 90 day period, it will be deleted and make available for fresh registration by .UK registry.

3.) DOMAIN DISPUTE POLICY
You agree to submit to proceedings under the Dispute Resolution Service Policy set forth by Nominet. These policies are available at
http://www.nominet.org.uk/disputes/when-use-drs/policy-and-procedure and are hereby incorporated and made an integral part of this Agreement.




APPENDIX 'M'
.TRAVEL DOMAIN NAME SPECIFIC CONDITIONS
If the Order is a .TRAVEL domain name, the Registrant, must also agree to the following terms:

1.) PROVISION OF REGISTRATION DATA
Over and above the obligations already described in this Agreement, you are required to provide us the UIN (Unique Identification Number), as issued by the .TRAVEL Registry to an entity that is eligible to hold a .travel domain name.

2.) DOMAIN DISPUTE POLICY
You agree to be bound by the current .TRAVEL TLD Charter Eligibility Dispute Resolution Policy as well as the Uniform Domain Name Dispute Resolution Policy, available at http://www.icann.org/udrp/ that are incorporated herein and made a part of this Agreement by reference.
APPENDIX 'N'
.WS DOMAIN NAME SPECIFIC CONDITIONS
If the Order is a .WS domain name, the Registrant, must also agree to the following terms:

1.) GOVERNMENT USE OF DATA
You understand and agree that the .WS Registry shall have the right to use, disclose, reproduce, prepare derivative works, distribute copies to the public, and perform publicly and display publicly, in any manner and for any purpose whatsoever and to have or permit other to do so, all Data provided by You. "Data" means any recorded information, and includes without limitation, technical data and computer software, regardless of the form or the medium on which it may be recorded.

2.)DOMAIN DISPUTE POLICY
You agree to be bound by the current Uniform Domain Name Dispute Resolution Policy, available at http://www.icann.org/udrp/udrp.htm that is incorporated herein and made a part of this Agreement by reference.

APPENDIX 'N'
.WS DOMAIN NAME SPECIFIC CONDITIONS
If the Order is a .WS domain name, the Registrant, must also agree to the following terms:

1.) GOVERNMENT USE OF DATA
You understand and agree that the .WS Registry shall have the right to use, disclose, reproduce, prepare derivative works, distribute copies to the public, and perform publicly and display publicly, in any manner and for any purpose whatsoever and to have or permit other to do so, all Data provided by You. "Data" means any recorded information, and includes without limitation, technical data and computer software, regardless of the form or the medium on which it may be recorded.

2.)DOMAIN DISPUTE POLICY
You agree to be bound by the current Uniform Domain Name Dispute Resolution Policy, available at http://www.icann.org/udrp/udrp.htm that is incorporated herein and made a part of this Agreement by reference.

APPENDIX 'O'
.COOP DOMAIN NAME SPECIFIC CONDITIONS

If the Order is a .COOP domain name, the Registrant, must also agree to:
(1) the terms and conditions of the .COOP Registration Agreement with the
.COOP Sponsor DCLLC (DotCoop Limited Liability Company), available at
http://www.nic.coop/media/3345/111102_-_registration_agreement.pdf; and
(2) the Verification & Eligibility Policy available at

http://www.nic.coop/media/1571/Verificationpolicy.pdf; and
(3) the Charter Eligibility Dispute Resolution Policy ("CEDRP") and
DotCoop Domain Name Dispute Resolution Policy ("DCDRP") found at
http://www.nic.coop/dispute.asp; and
(4) the Transfer Policy found at

http://www.nic.coop/media/1509/DotCoop%20Policy%20on
%20Transfer%20of%20Registrations%20between%20Registrars.pdf

all of the above included herein by reference.

Where there is a conflict, contradiction or inconsistency between the provisions of this
Appendix (.COOP DOMAIN NAME SPECIFIC CONDITIONS) and this DOMAIN REGISTRANT AGREEMENT, the provisions of this Appendix shall prevail in respect of all .COOP domain name registrations only.

In particular we draw the following to your attention:

1
.) ELIGIBILITY AND PRIVACY
(1) to meet all eligibility requirements mandated by .COOP Sponsor for registration of a .COOP name, as set forth in the .COOP Charter set out in

http://www.icann.org/tlds/agreements/coop/sponsorship-agmt-att1-05nov01.htm.

(2) in the event you are found not to be entitled to register a .COOP domain name for failure to meet .COOP Sponsor eligibility requirements, that the domain name may not be registered (and, if already registered, it will be deleted). You release the .COOP Sponsor from any and all liability stemming from deletion of any domain name. Deleted .COOP names will be returned to the pool of names available for registration. The privacy statement, located on the .COOP Sponsor's Web site at http://www.nic.coop/media/5687/privacy_policy_-_120328.pdf and incorporated herein by reference sets forth your and the .COOP Sponsor's rights and responsibilities with regard to your personal information.

2.) APPLICABLE POLICIES
You agree to adhere to the .COOP policies set forth on http://www.nic.coop, including but not limited to the requirement that third-and-higher-level domain names within your second level domain may only be used internally by you (absent a written license from the .COOP Sponsor).

3.) DOMAIN NAME DISPUTES
You agree that, if your use of our domain name registration services is challenged by a third party, you will be subject to the provisions specified in the .COOP Sponsor's dispute policy as found at http://www.nic.coop/media/3042/.coop_dispute_policy.pdf as it may be modified at the time of the dispute. You agree that in the event a domain name dispute arises with any third party, you will indemnify and hold your .COOP Registrar and the .COOP Sponsor harmless pursuant to the terms and conditions set forth in the .COOP Domain Name Specific Conditions. If the .COOP Registrar or Sponsor are notified that a complaint has been filed with a judicial or administrative body regarding your use of our domain name registration services, you agree not to make any changes to your domain name record without prior approval. Registrar may not allow you to make changes to such domain name record until (i) Registrar is directed to do so by the judicial or administrative body, or (ii) Registrar receives notification by you and the other party contesting your registration and use of our domain name registration services that the dispute has been settled.

APPENDIX 'P'
.CentralNIC DOMAIN NAME SPECIFIC CONDITIONS
If the Order is either a AE.ORG, .BAR, BR.COM, CN.COM, COM.DE, DE.COM, EU.COM, GB.COM, GB.NET, GR.COM, HU.COM, JPN.COM, KR.COM, .LA, NO.COM, QC.COM, .REST, RU.COM, SA.COM, SE.COM, SE.NET, UK.COM, UK.NET, US.COM, UY.COM, .XYZ, ZA.COM, .RENT, .LOVE, .COLLEGE, .DESIGN, .FANS, .US.COM, .UK.COM, .GB.NET, .COM.DE, .CN.COM, .BR.COM, .GR.COM, .DE.COM, .AE.ORG, .QC.COM, .EU.COM, .SE.NET, .RU.COM, .HU.COM, .SE.COM, .NO.COM, .UK.NET, .SA.COM, .JPN.COM, .UY.COM, .KR.COM, .ZA.COM, .GB.COM, .FEEDBACK, .PROTECTION, .SECURITY or .THEATRE domain name, the Registrant, must also agree to the following terms:

1.) GOVERNMENT USE OF DATA
(1) You understand and agree that CentralNic shall have the right to use, disclose, reproduce, prepare derivative works, distribute copies to the public, and perform publicly and display publicly, in any manner and for any purpose whatsoever and to have or permit other to do so, all Data provided by Registrant. "Data" means any recorded information, and includes without limitation, technical data and computer software, regardless of the form or the medium on which it may be recorded.

2.) DOMAIN DISPUTE POLICY
You agree to submit to proceedings under Domain Dispute policies set forth by CentralNic. These policies are available at http://www.centralnic.com and are hereby incorporated and made an integral part of this Agreement.

APPENDIX 'Q'
.MOBI DOMAIN NAME SPECIFIC CONDITIONS
If the Order is a .MOBI domain name, the Registrant, must also agree to the following terms:

1.) REPRESENTATIONS AND WARRANTIES
(1) you are aware that registering a .MOBI domain name, involves you contracting with mTLD which is the .MOBI Registry, and agreeing to their Terms and Conditions of Domain Name Registration available on their website at
http://mtld.mobi/system/files/Registrar-Registrant+Agreement+Text+%5BJan+09+revision%5D.pdf.

(2) you agree to comply with all applicable laws, regulations and policies of mTLD available on their website at http://www.mtld.mobi/.

2.) DOMAIN DISPUTE POLICY
You agree to be bound by the current Uniform Domain Name Dispute Resolution Policy, available at http://www.icann.org/udrp/udrp.htm that is incorporated herein and made a part of this Agreement by reference.


APPENDIX 'R'
.ASIA DOMAIN NAME SPECIFIC CONDITIONS
If the Order is a .ASIA domain name, the Registrant, must also agree to the following terms:

1.) DEFINITIONS
(1) "Charter Eligibility Declaration Contact" ("CED Contact") is a contact that is designated to make the declaration that it meets the Charter Eligibility Requirement for registering a .ASIA domain name.

(2) "Charter Eligibility Requirement" means the eligibility requirement set out in the .ASIA Charter, that the Registered Name Holder is required to comply with. The policy for such requirement, the "Charter Eligibility Requirement Policy" is stated on DotAsia's website at http://policies.registry.asia.

2.) REPRESENTATIONS AND WARRANTIES
You represent and certify that, to the best of your knowledge and belief:

(1) you are aware that registering a .ASIA domain name, involves you contracting with the .ASIA Registry, and agreeing to their Terms and Conditions of Domain Name Registration available on their website at http://policies.registry.asia.

(2) you are aware that every .ASIA domain name must specify a CED Contact, that is a legal entity or natural person in the DotAsia Community. The DotAsia Community is defined based on the geographical boundaries described by the ICANN Asia / Australia / Pacific region (http://www.icann.org/montreal/geo-regions-topic.htm).

(3) you are aware that in the event you do not have a legal entity or natural person in the DotAsia Community, the Registrar allows you to designate a Registrar-assigned CED Contact, to facilitate your .asia domain name registration.

(4) you have made known to the Charter Eligibility Declaration Contact (CED Contact), and the CED Contact has agreed, that the Registrant Contact and the CED Contact will jointly be defined as the Registered Name Holder, and that it shall be jointly responsible for the Registered Name in the event of a dispute or a challenge over the Registered Name Holder's legal entitlement to or the ownership of the Registered Name. The CED Contact shall be bound by the provisions in the DotAsia Organisation Limited .ASIA Charter Eligibility Requirement Policy published from time to time. Registered Name Holder acting as Registrant Contact agrees that it has obtained an agreement from the CED Contact that the Registrant Contact shall remain the Operating Contact for all operations of the domain, including but not limited to domain transfer and updates.

(5) in the event of a domain name dispute both the CED Contact and the Registrant Contact can be named as the responding party, the CED Contact however is responsible only for acknowledging the dispute proceedings and to refer the case to the Registrant Contact. The Registrant Contact shall remain solely responsible for all operations and liabilities regarding the use of the domain.

3.) DOMAIN DISPUTE POLICY
You agree to be bound by the current ICANN's Uniform Domain Name Dispute Resolution Policy (UDRP), available at http://www.icann.org/dndr/udrp/policy.htm and ICANN's Charter Eligibility Dispute Resolution Policy (CEDRP), available at http://www.icann.org/udrp/cedrp-policy.html, that are incorporated herein and made a part of this Agreement by reference.

APPENDIX 'S'
.ME DOMAIN NAME SPECIFIC CONDITIONS
If the Order is a .ME domain name, the Registrant, must also agree to the following terms:

1.) REPRESENTATIONS AND WARRANTIES
You represent and certify that, to the best of your knowledge and belief:

(1) you are aware that registering a .ME domain name, involves you contracting with the doMEn, d.o.o. Registry which is the .ME Registry, and agreeing to their Terms and Conditions of Domain Name Registration available on their website at http://www.domain.me/.

(2) you agree to comply with all applicable laws, regulations and policies of doMEn, d.o.o. available on their website at http://www.domain.me/.

2.) DOMAIN DISPUTE POLICY
You agree to submit to proceedings under the Dispute Resolution Service Policy set forth by doMEn, d.o.o.. These policies are available at http://www.domain.me/ and are hereby incorporated and made an integral part of this Agreement.


APPENDIX 'T'
.TEL DOMAIN NAME SPECIFIC CONDITIONS
If the Order is a .TEL domain name, the Registrant, must also agree to the following terms:

1.) REPRESENTATIONS AND WARRANTIES
You represent and certify that, to the best of your knowledge and belief:

(1) you are aware that registering a .TEL domain name, involves you contracting with the telnic which is the .TEL Registry, and agreeing to their Terms and Conditions of Domain Name Registration available on their website at http://www.telnic.org/.

(2) you are aware that registering a .TEL domain name, requires you to submit at least one communications contact such as a telephone number, an email address, an instant-messaging handle or a web link associated with you.

2.) DOMAIN DISPUTE POLICY
You agree to be bound by the current Uniform Domain Name Dispute Resolution Policy, available at http://www.icann.org/udrp/udrp.htm that is incorporated herein and made a part of this Agreement by reference.
 


APPENDIX 'U'
LIST OF TLDS REGISTRAR IS AUTHORIZED TO PROVIDE DOMAIN NAME REGISTRATION AND MANAGEMENT SERVICES
.COM, .NET (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
.ORG (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
.BIZ (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
.INFO (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
.NAME and .NAME Defensive Registrations and .NAME Mail Forwards (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
.US (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
.IN (through Registrar Endurance Domains Technology Pvt. Ltd)
.EU (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
.UK (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
.TRAVEL (through Registrar Directi Internet Solutions Pvt. Ltd. D/B/A PublicDomainRegistry.com)
.WS (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
.COOP (through Registrar Domains.coop Ltd.)
CentralNIC (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
.MOBI (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
.ASIA (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
.ME (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
.TEL (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
.MN, .BZ (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
.CC, .TV (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
.CN (through Registrar PDR Ltd.)
.NZ (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
.CO (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
.CA (through Registrar PublicDomainRegistry.com Inc)
.DE (through Registrar Directi Internet Solutions Pvt. Ltd. d/b/a PublicDomainRegistry.com)
.ES (through Registrar Directi Internet Solutions Pvt. Ltd. d/b/a PublicDomainRegistry.com)
.AU (through Registrar Public Domain Registry Pty Ltd.)
.RU (through Registrar RU-Center)
.XXX (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
.PRO (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
.SX (through Registrar PDR Ltd.)
.PW (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
.IN.NET (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
.CO.DE (through Registrar PDR Ltd.)
.LA (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
Donuts (through Registrar PDR Ltd.)
.CLUB (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
.UNO (through Registrar PDR Ltd.)
.MENU (through Registrar PDR Ltd.)
.BUZZ (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
.LONDON (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
.BID (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
.TRADE (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
.WEBCAM (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
RIGHTSIDE REGISTRY (through Registrar PDR Ltd.)
RADIX REGISTRY (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
.OOO (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
.DESI (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
Afilias New gTlds (through Registrar PDR Limited)
.SOY (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
UNIREGISTRY (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
GMO (through Registrar PDR Ltd.)
PUBLIC INTEREST REGISTRY (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
.WANG (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
.BUILD (through Registrar PDR Ltd.)
.LUXURY (through Registrar PDR Ltd.)
.GLOBAL (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
.VEGAS (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
.BERLIN (through Registrar PDR Ltd.)
.CAREER (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
.QUEBEC (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
.WIEN (through Registrar NetzAdresse)
.NYC (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
TOP LEVEL DOMAIN HOLDINGS LIMITED
(through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
.CAPETOWN (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
.DURBAN (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
.JOBURG (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
.ADULT (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
.PORN (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
.VOTE (through Registrar PDR Ltd.)
.VOTO (through Registrar PDR Ltd.)
.SHABAKA (through Registrar PDR Ltd.)
.BEST (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
.
Bharat (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
.KIWI (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
.ONE (through Registrar PDR Ltd.)
.SKI (through Registrar PDR Ltd.)
TLD REGISTRY LTD. (through Registrar PDR Ltd.)
.RICH (through Registrar LogicBoxes Naming Services Ltd)
.ONL (through Registrar LogicBoxes Naming Services Ltd)
.TIROL (through Registrar NetzAdresse)
.
移动 (through Registrar PDR Limited)
.FANS (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
.YACHTS (through Registrar Dominion Enterprise)
.BOATS (through Registrar Dominion Enterprise)
.YOGA (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
.GAME (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
.LIVE (through Registrar PDR Ltd.)
.MEN (through Registrar PDR Ltd.)
.NEWS (through Registrar PDR Ltd.)
.ONLINE (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
.REHAB (through Registrar PDR Ltd.)
.STUDIO (through Registrar PDR Ltd.)
.BIO (through Registrar PDR Ltd.)
.ARCHI (through Registrar PDR Ltd.)
.FAMILY (through Registrar PDR Ltd.)
.CO.COM (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)
.JOBS (through Registrar PDR Ltd. d/b/a PublicDomainRegistry.com)


APPENDIX 'V'
.CN DOMAIN NAME SPECIFIC CONDITIONS
If the Order is a .CN domain name, the Registrant, must also agree to the following terms:

1.) REPRESENTATIONS AND WARRANTIES
You represent and certify that, to the best of your knowledge and belief you are aware that registering a .CN domain name, involves you contracting with the CNNIC which is the .CN Registry, and agreeing to their Terms and Conditions of Domain Name Registration available on their website at http://www.cnnic.cn.

2.) DOMAIN DISPUTE POLICY
If the Order is a .CN domain name, the Registrant, must also agree to be bound by the current CNNIC Domain Name Dispute Resolution Policy, available at http://www.cnnic.cn/ that is incorporated herein and made a part of this Agreement by reference.


APPENDIX 'W'
.NZ DOMAIN NAME SPECIFIC CONDITIONS
Registrar and registrant are bound by the policies, at http://dnc.org.nz/policies, that are incorporated herein and made a part of this Agreement by reference.

In the case of any conflict between .NZ and this agreement, the .NZ terms apply. If the Order is a .NZ domain name the following applies:

1.) REGISTER IS THE RECORD
For all purposes the details shown in the .NZ register shall be treated as correct and the authoritative record.

2.) CANCELLATION OF A DOMAIN NAME
If we are going to cancel the registration of a domain name registered to you as a result of you not paying our charges relating to its renewal, we will give you fourteen days notice before we initiate action to cancel that domain name.

3.) LAW AND JURISDICTION APPLYING TO THIS APPENDIX
To the extent legally permitted, you agree that:

(1) all services of the .NZ Registry are provided under New Zealand law.

(2) any claim or dispute arising out of or in connection with this agreement must be instituted within 60 days from the date the relevant service was supplied to you.

(3) except as otherwise stated, you may take action against us only in a New Zealand court.

4.) CANCELLING THE AGREEMENT
We may cancel or suspend this agreement by giving you one month's notice.

5.) REGISTRAR-REGISTRAR TRANSFER
The Registrant acknowledges and agrees that during the first five days after initial registration of the Order the Registrant may not be able to transfer the Order to another Registrar.


APPENDIX 'X'
.CO DOMAIN NAME SPECIFIC CONDITIONS
If the Order is a .CO domain name, the Registrant, must also agree to the following terms:

1.)REPRESENTATIONS AND WARRANTIES
You represent and certify that, to the best of your knowledge and belief you are aware that registering a .CO domain name, involves you contracting with the .CO Internet S.A.S which is the .CO Administrator, and agreeing to their Terms and Conditions of Domain Name Registration available on their website at http://www.cointernet.co/.

2.) LAW AND JURISDICTION
To the extent legally permitted, you agree that:

(1) all services of the .CO Registry are provided under laws of Colombia.

(2) any disputes, claims or controversies arising out of the registration, ownership, use, transfer, assignment, loss, cancellation, or suspension of any Registered Name or otherwise relating to the .CO TLD between Registrant and the .CO Registry shall be governed exclusively by the laws of Colombia and that any such disputes, claims or controversies shall be brought and heard exclusively in the courts located in Bogota, Colombia.

3.) DOMAIN DISPUTE POLICY
If the Order is a .CO domain name, the Registrant acknowledges having read and understood and agrees to be bound by the terms and conditions of the Uniform Domain Name Dispute Resolution Policy adopted by ICANN, available at http://www.icann.org/en/udrp/udrp-policy-24oct99.htm (the "UDRP"), as the same may be amended from time to time and which is hereby incorporated and made an integral part of this Agreement.


APPENDIX 'Y'
.CA DOMAIN NAME SPECIFIC CONDITIONS
If the Order is a .CA domain name, the Registrant, must also agree to the terms within the .CA Registrant Agreement displayed at the time of registering a .CA domain name and while assigning a new Registrant Contact for the domain name.

Where there is a conflict, contradiction or inconsistency between the provisions of this Appendix (.CA DOMAIN NAME SPECIFIC CONDITIONS) and this DOMAIN REGISTRANT AGREEMENT, the provisions of this Appendix shall prevail in respect of all .CA domain name registrations only.

APPENDIX 'Z'
.DE DOMAIN NAME SPECIFIC CONDITIONS
If the Order is a .DE domain name, the Registrant, must also agree to the following terms:

1.)REPRESENTATIONS AND WARRANTIES
You represent and certify that, to the best of your knowledge and belief you are aware that registering a .DE domain name, involves you contracting with the DENIC eG (DENIC) which is the .DE Registry, and agreeing to their Terms and Conditions of Domain Name Registration available on their website at http://www.denic.de/en/domains.html.

2.) LAW AND JURISDICTION
To the extent legally permitted, you agree that:

(1) all services of the .DE Registry are provided under laws of Germany.

(2) either the Registrant or the Administrative Contact of your .DE domain name is domiciled in Germany and would be legally able to receive German Court documents and/or summons.

(3) any disputes, claims or controversies arising out of the registration, ownership, use, transfer, assignment, loss, cancellation, or suspension of any Registered Name or otherwise relating to the .DE TLD between Registrant and the .DE Registry shall be governed exclusively by the laws of Germany and that any such disputes, claims or controversies shall be brought and heard exclusively in the courts located in Germany.

3.) DOMAIN DISPUTE POLICY
If the Order is a .DE domain name, the Registrant, must also agree to be bound by the current DENIC Domain Name Dispute Resolution Policy, available at http://www.denic.de/en/domains.html that is incorporated herein and made a part of this Agreement by reference.


APPENDIX 'AA'
.ES DOMAIN NAME SPECIFIC CONDITIONS
If the Order is a .ES domain name, the Registrant, must also agree to the following terms:

1.) REPRESENTATIONS AND WARRANTIES
You represent and certify that, to the best of your knowledge and belief you are aware that registering a .ES domain name, involves you contracting with the Red.es (ESNIC) which is the .ES Registry, and agreeing to their Terms and Conditions of Domain Name Registration available on their website at http://www.dominios.es/.

2.) LAW AND JURISDICTION
To the extent legally permitted, you agree that:

(1) all services of the .ES Registry are provided under laws of Spain.

(2) any disputes, claims or controversies arising out of the registration, ownership, use, transfer, assignment, loss, cancellation, or suspension of any Registered Name or otherwise relating to the .ES TLD between Registrant and the .ES Registry shall be governed exclusively by the laws of Spain and that any such disputes, claims or controversies shall be brought and heard exclusively in the courts located in Spain.

3.) DOMAIN DISPUTE POLICY
If the Order is a .ES domain name, the Registrant, must also agree to be bound by the current ESNIC Domain Name Dispute Resolution Policy, available at http://www.dominios.es/ that is incorporated herein and made a part of this Agreement by reference.


APPENDIX 'AB'
.AU DOMAIN NAME SPECIFIC CONDITIONS
If the Order is a .AU domain name, then the following terms apply:

1.)REGISTRANT REPRESENTATIONS AND WARRANTIES
You represent and certify that, to the best of your knowledge and belief:

(1) you are aware that auDA (.au Domain Administration Limited, ACN 079 009 340) is the .AU Domain Names Administrator.

(2) you are aware that you must comply with all auDA Published Policies (listed at http://www.auda.org.au), as if they were incorporated into, and form part of, this agreement. In the event of any inconsistency between any auDA Published Policy and this agreement, then the auDA Published Policy will prevail to the extent of such inconsistency.

(3) you are aware that the Registrar acts as agent for auDA for the sole purpose, but only to the extent necessary, to enable auDA to receive the benefit of rights and covenants conferred to it under this agreement. auDA is an intended third party beneficiary of this agreement.

(4) all information provided to register or renew the registration of the domain name (including all supporting documents, if any) are true, complete and correct, and are not misleading in any way, and the application is made in good faith.

(5) you acknowledge that under the auDA Published Policies there are mandatory terms and conditions that apply to all domain names licences, and such terms and conditions are incorporated into, and form part of, this agreement.

(6) you meet and will continue to meet, the eligibility criteria prescribed in auDA Published Policies (http://www.auda.org.au/policy/current-policies/) for the domain name for the duration of the domain name.

(7) you have not previously submitted an application for the domain name with another Registrar using the same eligibility criteria, and the other Registrar has rejected the application.

(8) you are aware that even if the domain name is accepted for registration, the Registrant's entitlement to register the domain name may be challenged by others who claim to have an entitlement to the domain name.

(9) you are aware that auDA or the Registrar may cancel the registration of the domain name if any of the warranties set out above is found to be untrue, incomplete, incorrect or misleading.

(10) you are aware of auDA's WHOIS policy at http://www.auda.org.au/whois-policy/, which sets out auDA's guidelines on the collection, disclosure and use of WHOIS data.

2.) LIABILITIES AND INDEMNIFICATION
(1) To the fullest extent permitted by law, auDA will not be liable to Registrant for any direct, indirect, consequential, special, punitive or exemplary losses or damages of any kind (including, without limitation, loss of use, loss or profit, loss or corruption of data, business interruption or indirect costs) suffered by Registrant arising from, as a result of, or otherwise in connection with, any act or omission whatsoever of auDA, its employees, agents or contractors.

(2) Registrant agrees to indemnify, keep indemnified and hold auDA, its employees, agents and contractors harmless from all and any claims or liabilities, arising from, as a result of, or otherwise in connection with, Registrant's registration or use of its .au domain name.

(3) Nothing in this document is intended to exclude the operation of Trade Practices Act 1974.

3.) DOMAIN DISPUTE POLICY
You agree to be bound by the current auDRP Dispute Resolution Policy, available at http://www.auda.org.au/policy/current-policies/ that is incorporated herein and made a part of this Agreement by reference.

4.) REGISTRAR SUPPORT
First level of support is available through the Registration Partner, from whom you have registered your .AU domain name. Contact details of this organization may be obtained from http://publicdomainregistry.com/support/.

If this organization is not able to provide timely assistance to the domain name owner, you may contact Registrar Public Domain Registry Pty Ltd.'s 24x7 online Support Team at http://resources.publicdomainregistry.com/compliance/.

To know more about your .AU domain name or to get in touch with the .AU Registry, refer http://www.auda.org.au/help/faq-index/.

5.) REGISTRAR ADDRESS
Public Domain Registry Pty Ltd.

ACN: 141 141 988
ABN: 25 141 141 988

14, Lever Street, Albion Brisbane,
Queensland 4010,Australia.

6.)DOMAIN CANCELLATION POLICY
If the domain name must be cancelled for any reason after the Registrar allotted Add Grace period, the domain name registrant can do so by submitting a written application for cancellation of the domain to the Registrar.

To cancel the domain licence:

(1) Organisations or companies listed as the domain registrant must submit their written request along with the legal letterhead of that organisation.

(2) Individuals or sole traders must submit their written request along with a copy of photo identification.

All requests must be dated, signed and may be submitted by the Registrant via email or any other medium provisioned by the Registrar.


APPENDIX 'AC'
.CC, .TV DOMAIN NAME SPECIFIC CONDITIONS
If the Order is a .CC or .TV domain name, then the following terms apply:

1.)REPRESENTATIONS AND WARRANTIES
You represent and certify that, to the best of your knowledge and belief you are aware that registering a .CC or .TV domain name, involves you contracting with Verisign, which is the .CC/.TV Registry, and agreeing to their .CC and .TV registry policies available on their website at http://www.verisigninc.com/en_US/channel-resources/become-a-registrar/verisign-domain-registrar/domain-registration/index.xhtml and you are aware that registering a .CC, .TV domain name, requires you to agree to:

(1) grant Verisign (the .CC, .TV Registry) all necessary licenses and consents to permit Verisign or its agent(s) to:
perform in Verisign's unlimited and sole discretion Malware Scans on your .CC, .TV website.
collect, store, and process data gathered as a result of such Malware Scans.
disclose the results of such Malware Scan (including all data therefrom) to the Registrar. Such information can not be considered as confidential or proprietary.
use the results of such Malware Scan (including all data therefrom) in connection with protecting the integrity, security or stability of the Registry.

(2) disclaim any and all warranties, representations or covenants that such Malware Scan will detect any and all Malware or that Verisign is responsible for notifying the Registrar or the Registrant of any Malware or cleaning any Malware from any Registrant's systems.

2.) LIABILITIES AND INDEMNIFICATION
You agree to indemnify, defend and hold harmless Verisign and its affiliates, suppliers, vendors and subcontractors, and, if applicable, any ccTLD registry operators providing services and their respective employees, directors, officers, representatives, agents and assigns ("Verisign Affected Parties") from and against any and all claims, damages, liabilities, costs and expenses, including reasonable legal fees and expenses, arising out of or relating to, for any reason whatsoever, any Malware Scan, the failure to conduct a Malware Scan, the failure to detect any Malware, or the use of any data from Malware Scans.


APPENDIX 'AD'
.XXX DOMAIN NAME SPECIFIC CONDITIONS
If the Order is a .XXX domain name, the Registrant, must also agree to the following terms:

1.) REPRESENTATIONS AND WARRANTIES
You represent and certify that, to the best of your knowledge and belief you are aware that registering a .XXX domain name, involves you contracting with the ICM Registry LLC which is the .XXX Registry, and agreeing to their Terms and Conditions of Domain Name Registration available on their website at http://www.icmregistry.com.

2.) DOMAIN DISPUTE POLICY
You agree to be bound by the current ICANN's Uniform Domain Name Dispute Resolution Policy available at http://www.icann.org/udrp/udrp.htm, and ICM's Charter Eligibility Dispute Resolution Policy (CEDRP) and ICM's Rapid Evaluation Service (RES) available at the Registry's website, that is incorporated herein and made a part of this Agreement by reference.


APPENDIX 'AE'
.RU DOMAIN NAME SPECIFIC CONDITIONS
If the Order is a .RU domain name, the Registrant, must also agree to the following terms:

1.) REPRESENTATIONS AND WARRANTIES
You represent and certify that, to the best of your knowledge and belief you are aware that registering a .RU domain name, involves you contracting with Registrar RU-Center, and agreeing to their Terms and Conditions of Domain Name Registration available on their website at https://www.nic.ru/.

2.) LAW AND JURISDICTION
To the extent legally permitted, you agree that all services of Registrar RU-Center are provided under laws of the Russian Federation.


APPENDIX 'AF'
.PRO DOMAIN NAME SPECIFIC CONDITIONS
If the Order is a .PRO domain name, the Registrant, must also agree to the following terms:

You are aware that registering a .PRO domain name, involves you contracting with RegistryPro, and agreeing to their Terms and Conditions of Domain Name Registration available on their website at http://registry.pro/legal/user-terms

1.) INDEMNITY
You agree to hold harmless and indemnify RegistryPro and Registrar, and each of their subsidiaries, affiliates, officers, agents, and employees from and against any third party claim arising from or in any way related to your use of the Service, including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgements, litigation costs and attorneys' fees, of every kind and nature. In such a case, Registrar will provide you with written notice of such claim, suit or action.

2.) INCORPORATION OF .PRO RESTRICTIONS AND CHALLENGE PROCESSES
You acknowledge having read and understood and agree to be bound by the terms and conditions of the following documents, as they may be amended from time to time, which are hereby incorporated and made an integral part of this Agreement.

(A) The Uniform Domain Name Dispute Resolution Policy, available at http://www.icann.org/dndr/udrp/ policy.htm

(B) The Qualification Challenge Policy and Rules, available at http://www.icann.org/dndr/proqcp/policy.htm and http://www.icann.org/dndr/proqcp/uniform-rules.htm;

(C) The .pro TLD restriction requirements, available at http://www.registrypro.pro/qualifications.htm

You represent and warrant that, at all times during the term of domain name registration, you will meet the .pro registration requirements set forth by RegistryPro. You are required to provide prompt notice to the Registrar if you fail to meet such registration requirements. Registrar and/or Registry Operator shall have the right to immediately and without notice to you, suspend, cancel or modify a your registration if, at any time you fail to meet the registration requirements.


APPENDIX 'AG'
.SX DOMAIN NAME SPECIFIC CONDITIONS
1.) REGISTRANT REPRESENTATIONS AND WARRANTIES
1.1 You represent and certify that, to the best of your knowledge and belief you are aware that registering a .SX domain name, involves you contracting with the SX Registry SA which is the .SX Registry, and agreeing to their Terms and Conditions of Domain Name Registration available on their website at http://www.registry.sx/registrars/legal

1.2 Domain Name Holders expressly acknowledge and accept that the Registry shall be entitled (but not obliged) to reject an Application or to delete or transfer a Domain Name Registration:
- that does not contain complete and accurate information as described in these Policies, or is not in compliance with any other provision of these Policies; or
- to protect the integrity and stability of the Shared Registry System, and/or the operation and/or management of the .SX TLD; or
- in order to comply with applicable laws and regulations, and/or any decision by a competent court or administrative authority and/or any dispute resolution service provider the Registry may hereafter retain to oversee the arbitration and mediation of disputes; and/or any other applicable laws, regulations, policies or decrees; or
- to avoid any liability on behalf of the Registry, including their respective affiliates, directors, officers, employees, subcontractors and/or agents; or
- following the outcome of a Sunrise Reconsideration Proceeding.

2.) INDEMNIFICATION AND LIMITATION OF LIABILITY
2.1 To the extent allowed under governing law, the Registry shall only be liable in cases where willful misconduct or gross negligence is proven. In no event shall the Registry be held liable for any indirect, consequential or incidental damages or loss of profits, whether contractual, based on tort (including negligence) or otherwise arising, resulting from or related to the submission of an Application, the registration or use of a Domain Name or to the use of the Shared Registry System or Registry Web Site, even if they have been advised of the possibility of such loss or damages, including but not limited to decisions taken by the Registry to register or not to register a Domain Name on the basis of the findings of or information provided by the IP Clearinghouse Operator, as well as the consequences of those decisions.

2.2. To the extent allowed under applicable law, the Registry's aggregate liability for damages shall in any case be limited to the amounts paid by the Accredited Registrar to the Registry in relation to the Application concerned (excluding additional fees paid by the Applicant to the Accredited Registrar or reseller, auction fees and/or reconsideration fees). The Applicant agrees that no greater or other damages may be claimed from the Registry (such as, but not limited to, any fees payable or paid by the Applicant in the context of any proceedings initiated against a decision by the Registry to register or not to register a Domain Name). The Applicant further agrees to submit to a binding arbitration for disputes arising from these Policies and related to the allocation of Domain Names.

2.3. Applicants and Domain Name Holders shall hold the Registry harmless from claims filed or disputes initiated by third parties, and shall compensate the Registry for any costs or expenses incurred or damages for which they may be held liable as a result of third parties taking action against it on the grounds that the Applications for or the registration or use of the Domain Name by the Applicant infringes the rights of a third party. Applicant agrees to indemnify, keep indemnified and hold the Registry harmless from all and any claims or liabilities, arising from, as a result of, or otherwise in connection with, Applicant's registration or use of its .sx domain name.

2.4. For the purposes of this Article, the term "Registry" shall also refer to its shareholders, directors, employees, members, subcontractors, the IP Clearinghouse Operator and their respective directors, agents, employees and subcontractors.

2.5. The Registry, its directors, employees, contractors and agents (including the IP Clearinghouse Operator and the Auction Provider) are not a party to the agreement between an Accredited Registrar and its Applicants, its Domain Name Holders or any party acting in the name and/or on behalf of such Applicants or Domain Name Holders.

3.) DOMAIN DISPUTE POLICY
You agree to be bound by the Uniform Domain Dispute Resolution Policy (UDRP), available at http://www.registry.sx/registrars/legal.html that is incorporated herein and made a part of this Agreement by reference.


APPENDIX 'AH'
.PW DOMAIN NAME SPECIFIC CONDITIONS
If the Order is a .PW domain name, the Registrant, must also agree to the following terms:

1.) REPRESENTATIONS AND WARRANTIES
You represent and certify that, to the best of your knowledge and belief you are aware that registering a .PW domain name, involves you contracting with the .PW Registry, and agreeing to their Terms and Conditions of Domain Name Registration available on their website at http://www.registry.pw/.

Furthermore, you represent and certify that, to the best of your knowledge and belief you are aware of the Domain Abuse Policy for .PW Registrants available on the website http://www.registry.pw/

2.) DOMAIN DISPUTE POLICY
You agree to be bound by the dispute policies as decided by the .PW Registry and published at http://www.registry.pw that are incorporated herein and made a part of this Agreement by reference.


APPENDIX 'AI'
.IN.NET DOMAIN NAME SPECIFIC CONDITIONS
If the Order is a .IN.NET domain name, the Registrant, must also agree to the following terms:

1.) REPRESENTATIONS AND WARRANTIES
You represent and certify that, to the best of your knowledge and belief you are aware that registering a .IN.NET domain name, involves you contracting with the .IN.NET Registry, and agreeing to their Terms and Conditions of Domain Name Registration available on their website at http://www.domains.in.net/.

Furthermore, you represent and certify that, to the best of your knowledge and belief you are aware of the Domain Abuse Policy for .IN.NET Registrants available on the website http://www.domains.in.net/anti-abuse-policy/

2.) DOMAIN DISPUTE POLICY
You agree to be bound by the dispute policies as decided by the .IN.NET Registry and published at http://www.domains.in.net/dispute-resolution-policy/ that are incorporated herein and made a part of this Agreement by reference.


APPENDIX 'AJ'
.CO.DE DOMAIN NAME SPECIFIC CONDITIONS
You represent and certify that, to the best of your knowledge and belief you are aware that registering a .CO.DE domain name, involves you contracting with the DNNEXT Registry which is the .CO.DE Registry, and agreeing to their CO.DE REGISTRATION POLICY available on their website at http://dnnext.com/code/


APPENDIX 'AK'
.LA DOMAIN NAME SPECIFIC CONDITIONS

1.) WHO IS ACCURACY
1.1 The Registrant shall provide to the registrar accurate and reliable contact details and promptly up date them during the term of the .LA domain registration including: full name, name of organisation, association or corporation (if applicable) postal address, email address, voice telephone number, and fax number if available; name of authorized person in the case of Registrant that is an organization association or corporation.

1.2 A Registrant's provision of inaccurate or unreliable information or its failure to promptly update information provided shall constitutes material breach of the registration agreement and shall be a basis for cancellation of the .la registered domain name.

2.) REPRESENTATIONS AND WARRANTIES
You represent and certify that, to the best of your knowledge and belief you are aware that registering a .LA domain name, involves you contracting with the .LA Registry, and agreeing to their Terms and Conditions of Domain Name Registration available on their website at http://www.la/.

3.) DOMAIN DISPUTE POLICY
You agree to be bound by the dispute policies as decided by the .LA Registry and published at https://www.la/e/dispute that are incorporated herein and made a part of this Agreement by reference.


APPENDIX 'AL'
DONUTS INC. SPECIFIC CONDITIONS -
Should you seek to register a gTLD from a Donuts Inc. subsidiary registry ("Registry"), you must agree to be bound by the following additional terms. In the event that a term in this Section conflicts with the Registration Agreement, the terms of this Section shall apply to any and all Donuts Inc. subsidiary registry domain registrations. A non-exhaustive list of Donuts Inc. gTLDs (the "Registry TLDs") are are .BIKE, .CLOTHING, .GURU, .HOLDINGS, .PLUMBING, .SINGLES, .VENTURES, .CAMERA, .EQUIPMENT, .ESTATE, .GALLERY, .GRAPHICS, .LIGHTING, .PHOTOGRAPHY, .CONSTRUCTION, .CONTRACTORS, .DIRECTORY, .KITCHEN, .LAND, .TECHNOLOGY, .TODAY, .DIAMONDS, .ENTERPRISES, .TIPS, .VOYAGE, .CAREERS, .PHOTOS, .RECIPES, .SHOES, .CAB, .COMPANY, .DOMAINS, .LIMO, .ACADEMY, .CENTER, .COMPUTER, .MANAGEMENT, .SYSTEMS, .BUILDERS, .EMAIL, .SOLUTIONS, .SUPPORT, .TRAINING, .CAMP, .EDUCATION, .GLASS, .INSTITUTE, .REPAIR, .COFFEE, .FLORIST, .HOUSE, .INTERNATIONAL, .SOLAR, .HOLIDAY, .MARKETING, .CODES, .FARM, .VIAJES, .AGENCY, .BARGAINS, .BOUTIQUE, .CHEAP, .ZONE, .COOL, .WATCH, .WORKS, .EXPERT, .FOUNDATION, .EXPOSED, .CRUISES, .FLIGHTS, .RENTALS, .VACATIONS, .VILLAS, .TIENDA, .CONDOS, .PROPERTIES, .MAISON, .DATING, .EVENTS, .PARTNERS, .PRODUCTIONS, .COMMUNITY, .CATERING, .CARDS, .CLEANING, .TOOLS, .INDUSTRIES, .PARTS, .SUPPLIES, .SUPPLY, .FISH, .REPORT, .VISION, .SERVICES, .CAPITAL, .ENGINEERING, .EXCHANGE, .GRIPE, .ASSOCIATES, .LEASE, .MEDIA, .PICTURES, .REISEN, .TOYS, .UNIVERSITY, .TOWN, .WTF, .FAIL, .FINANCIAL, .LIMITED, .CARE, .CLINIC, .SURGERY, .DENTAL, .TAX, .CASH, .FUND, .INVESTMENTS, .FURNITURE, .DISCOUNT, .FITNESS, .SCHULE, .GRATIS, .CLAIMS, .CREDIT, .CREDITCARD, .DIGITAL, .ACCOUNTANTS, .FINANCE, .INSURE, .LOANS, .CHURCH, .LIFE, .GUIDE, .DIRECT, .PLACE, .DEALS, .CITY, .HEALTHCARE, .RESTAURANT, .GIFTS, .SARL, .PIZZA, .IMMO, .BUSINESS, .NETWORK, .WORLD, .DELIVERY, .ENERGY, .COACH, .MEMORIAL, .LEGAL, .MONEY, .TIRES, .BINGO, .CHAT, .STYLE, .TENNIS, .APARTMENTS, .CASINO, .SCHOOL, .FOOTBALL, .GOLF, .TOURS, .GOLD, .PLUS, .EXPRESS, .CAFE, .TEAM, .JEWELRY, .RUN, .DOG, .SHOW, .HOCKEY, .TAXI, .COUPONS, .FYI, .MBA, .SOCCER, .THEATER, .BAND .MOVIE, .WINE, .SALON, .GROUP, .GMBH, .LTD, .DOCTOR and .VIN.

1. You consent to the published privacy policies of the Registry, available at http://www.donuts.domains/policies.

2. You acknowledge and agree Registry reserves the right to deny, cancel, or transfer any registration or transaction, or place any domain name(s) on registry lock, hold, or similar status, that it deems necessary, in its discretion: (a) to protect the integrity and stability of the registry; (b) to comply with any applicable laws, government rules or requirements, requests of law enforcement, or any dispute resolution process; (c) to comply with any applicable ICANN rules or regulations, including without limitation, the Registry Agreement; (d) to avoid any liability, civil or criminal, on the part of Registry Operator, as well as its affiliates, subsidiaries, officers, directors, and employees; (e) per the terms of the registration agreement; (f) following an occurrence of any of the prohibited activities; or (g) to correct mistakes made by Registry or any Registrar in connection with a domain name registration. Registry also reserves the right to place upon registry lock, hold or similar status a domain name during resolution of a dispute.

3. You acknowledge and agree that domain names are variably priced in the Donuts TLDs (i.e., some are Standard Names and others are Premium Names); click here for more information from the Registry. The non-uniform registration and renewal pricing means that a fee for one Donuts TLD may differ from another Donuts TLD.

4. You acknowledge and agree that registrants who hold themselves out to be licensed medical practitioners must be able to demonstrate to the Registrar and Registry, upon request, that they hold the applicable license.


APPENDIX 'AM'
.CLUB DOMAIN NAME SPECIFIC CONDITIONS
If the Order is a .CLUB domain name, the Registrant agrees to the following terms:

1.) REPRESENTATIONS AND WARRANTIES
You represent and certify that, to the best of your knowledge and belief you are aware that registering a .CLUB domain name, involves you contracting with the .CLUB Registry, and agreeing to their Policies of Domain Name Registration available on their website at http://nic.club/Terms/

2.) DOMAIN NAME REGISTRATION AGREEMENT
If the Order is a .CLUB domain name, the Registrant, must also agree to the following terms: (a) acknowledge and agree that Registry reserves the right to deny, cancel or transfer any registration or transaction, or place any domain name(s) on registry lock, hold or similar status, as it deems necessary, in its unlimited and sole discretion: (i) to comply with specifications adopted by any industry group generally recognized as authoritative with respect to the Internet (e.g., RFCs), (ii) to correct mistakes made by Registry or any Registrar in connection with a domain name registration, or (iii) for the non-payment of fees to Registry. (b) .CLUB domain name (s) shall not be used for distributing malware, abusively operating botnets, phishing, piracy, trademark or copyright infringement, fraudulent or deceptive practices, counterfeiting or otherwise engaging in activity contrary to applicable law.

3.) INDEMNIFICATION
The REGISTERED NAME HOLDER indemnify, defend and hold harmless the Registry Operator and Registry Service Provider and their subcontractors, subsidiaries, affiliates, divisions, shareholders, directors, officers, employees, accountants, attorneys, insurers, agents, predecessors, successors and assigns, from and against any and all claims, demands, damages, losses, costs, expenses, causes of action or other liabilities of any kind, whether known or unknown, including reasonable legal and attorney's fees and expenses, in any way arising out of, relating to, or otherwise in connection with the Registered Name Holder's domain name registration. The registration agreement shall further require that this indemnification obligation survive the termination or expiration of the registration agreement.

4.) Domain Dispute Policy
For disputes relating to the use of domain names, Registrant agrees to be bound and confirm to ICANN's Uniform Rapid Suspension System or Uniform Domain Name Dispute Resolution Policy, both as applied and amended at http://newgtlds.icann.org/en/applicants/urs and http://www.icann.org/en/help/dndr/udrp, respectively.


APPENDIX 'AN'
.UNO DOMAIN NAME SPECIFIC CONDITIONS
Should you seek to register a .UNO top level domain ("Registry TLD") from Dot Latin, LLC ("Registry"), you must agree to be bound by the following additional terms. In the event that a term in this Section conflicts with the Registration Agreement, the terms of this Section shall apply to any and all .UNO domain registrations.

1. You acknowledge and agree Registry reserves the right to deny, cancel or transfer any registration or transaction, or place any domain name(s) on registry lock, hold or similar status, as it deems necessary, in its unlimited and sole discretion: (a) to comply with specifications adopted by any industry group generally recognized as authoritative with respect to the Internet (e.g., RFCs), (b) to correct mistakes made by Registry or any registrar of record in connection with a domain name registration, or (c) for the non-payment of fees to Registry.

2. You agree to comply with Registry's Acceptable Use policies, Terms of Service, if any, operational standards, policies, procedures and practices, and Registry policies as they may be instituted or updated from time to time and published on the Registry website (http://unodominio.com/) specific to the Registry TLD for the domain name.

3. You understand and agree to comply with all ICANN standards, policies, procedures and practices for which Registry has monitoring responsibility.

4. You, as the Registrant, acknowledge having read and understood and agree to be bound by the terms and conditions of the following documents, as they may be amended from time to time, which are hereby incorporated and made an integral part of this Agreement:
i. The Uniform Domain Name Dispute Resolution Policy, available at http://www.icann.org/en/help/dndr/udrp/policy;
ii. The Uniform Rapid Suspension Procedure and Rules, available at http://newgtlds.icann.org/en/announcements-and-media/announcement-05mar13-en; and
iii. The Transfer Dispute Resolution Policy, available at http://www.icann.org/en/help/dndr/tdrp.

SERVICE LEVEL AGREEMENT HOSTING


SERVICE LEVEL AGREEMENT HOSTING
North East Web Solution guarantees 99.995%+ availability of Hosting Services. "Hosting Services" are defined as any services provided by North East Web Solution to Customers via servers. Any failure by North East Web Solution to provide this level of availability can be remedied by credits to affected Customers accounts. Any amendments to our SLA will be made on this web page and announced in the news section of the North East Web Solution members' portal.

1) Coverage; Definitions:
This Service Availability Service Level Agreement (SLA) applies to you ("Customer") if you have ordered any Web Hosting Services from North East Web Solution (the "Services"), if your account is current (i.e., does not have a past due balance) with North East Web Solution, and if the SLA is included in your Master Services Agreement with North East Web Solution. As used herein, the term "Availability" means the percentage of a particular month (based on 24-hour days for the number of days in the subject month) that all of your services are available for access by third parties, where such services may include access to your web sites via HTTP and HTTPS, access to files via FTP or SFTP, access to delivered email via POP, IMAP, and WebMail, access to send email via SMTP, access to email via MobileSync, and collection and processing of SecureForm data. Availability does not include access to services not purchased by your account or access to services suspended due to an actual or supposed violation of North East Web Solution's Acceptable Use Policy (AUP). Availability is measured by North East Web Solution's monitoring tools.

2) Service Level:
Goal:. North East Web Solution's goal is to achieve 100% Shared Service Availability for all customers.Remedy:Subject to Sections 3 and 4 below, if the Availability of customer's Service is less than 99.99% in any month, North East Web Solution will issue a credit to Customer in accordance with the following schedule, with the credit being calculated on the basis of the monthly service charge for the affected Services. Note that the affected Services may be only a subset of the services purchased by the client from North East Web Solution. The SLA Credit Percentage is based on the type of shared service environment purchased by your account. Premium Environments have a stronger SLA than Basic Environments.

Service Availability Down Time Credit Percentage
99.99% - 100% less than 4.3 min/mo* 0%
99.9% - 99.98% 4.3 min - 43 min 5%
99.5% - 99.9% 43 min - 3.5 hrs/mo 10%
99% - 98.49% 3.5 - 7.2 hrs/mo 15%
97% - 98.99% 7.2 - 21.6 hrs/mo 20%
95% - 96.99% 21.6 hrs - 1.5 days/mo 25%
90% - 94.99% 1.5 - 3 days/mo 50%
89.9% & below 89.9% & below 100%

*Estimated times based on a 30-day month


3) Exceptions:
Customer shall not receive any credits under this SLA in connection with any failure or deficiency of Availability caused by or associated with: Circumstances beyond North East Web Solution's reasonable control, including, without limitation, acts of any governmental body, war, insurrection, sabotage, armed conflict, embargo, fire, flood, strike or other labor disturbance, interruption of or delay in transportation, unavailability of or interruption or delay in telecommunications or third party services, failure of third party software (including, without limitation, ecommerce software, payment gateways, chat, statistics or free scripts); attacks by viruses or hackers, including Distributed Denial of Service (dDoS) attacks against North East Web Solution's network; Scheduled maintenance and system upgrades, or emergency maintenance; any DNS or Domain Registry issues outside the direct control of North East Web Solution including DNS and Registry propagation issues and expiration; customer's acts or omissions (or acts or omissions of others engaged or authorized by customer), including, without limitation, custom scripting or coding (e.g., CGI, Perl, HTML, etc), any negligence, willful misconduct, or use of the customer's account in breach of North East Web Solution's Master Services Agreement or Acceptable Use Policy; Acts or omissions of other customers (or acts or omissions of others engaged or authorized by other customers) sharing the affected server(s) with customer, including, without limitation, custom scripting or coding (e.g., CGI, Perl, HTML, etc), any negligence, willful misconduct, or use of the other customers' account in breach of North East Web Solution's Master Services Agreement or Acceptable Use Policy; issues with 3rd party email systems, including refusal or rejection of email by 3rd party mail systems; delays in email delivery; false SLA breaches reported as a result of outages or errors of any North East Web Solution measurement system; outages elsewhere on the Internet that hinder access to your account. North East Web Solution is not responsible for browser, DNS, or other caching that may make your web site or email appear inaccessible when others can still access it. North East Web Solution will guarantee only those areas of the Internet considered under the control of North East Web Solution: North East Web Solution servers' links to the Internet, North East Web Solution's routers, and North East Web Solution's servers themselves. Customer shall only receive credits under this SLA if customer's contract (Master Services Agreement) with North East Web Solution includes a provision for this SLA in "Section 5. Limited Warranties", or if a special arrangement has been made between North East Web Solution and customer to amend their contract to include this SLA. Note that this SLA was introduced on Friday, December 1st, 2011, and any shared services account ordered after this date is covered by this SLA.

4) Credit Request and Payment Procedures:
In order to receive a credit, customer must make a request for credit by filing a support ticket in the North East Web Solution members' portal. Each request in connection with this SLA must include the dates and times of the unavailability of customer's Services, a description of the perceived problem, and must be received by North East Web Solution within ten (10) business days after customer's Services were not available. If the unavailability is confirmed by North East Web Solution, credits will be applied within 30 days of North East Web Solution's receipt of customer's credit request. Notwithstanding anything to the contrary herein, the total amount credited to customer in a particular month under this SLA shall not exceed the total shared hosting fees paid by customer for said month for the affected Services. Credits are exclusive of any applicable taxes charged to customer or collected by North East Web Solution and are customer's sole and exclusive remedy with respect to any failure or deficiency in the Availability of customer's services.

Terms of Service Web Solutions



These Terms of Service Web Solutions (the "Agreement") are an agreement between northeastwebsolution.com (Legal Name North East Web Solution), ("North East Web Solution"or "us" or "our") and you ("User" or "you" or "your"). This Agreement sets forth the general terms and conditions of your use of the Web Designing, Web Development, SEO, SEM, ORM, any web solutions that can be classified under webmaster products and services made available by North East Web Solution and of the northeastwebsolution.com website (collectively, the "Services"). By using the Services, you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to use or access the Services.

Project Briefing/Discussion
1) During the project briefing, it is client's responsibility to provide us with clear guidelines along with the flow or specific details you may require. When such details are not provided, we will proceed with our understanding of your requirements and quote accordingly.

2) At a later stage, should a discrepancy arises, it may lead to additional costs to accommodate the changes. Thus, it is essential that you clarify every aspect of your website development and ensure that you have been quoted on the right requirements.

3) Once proposal has been finalised, any additions, changes or enhancements in the functionality or design of the project will affect the proposal and may incur additional cost and a revised delivery date.

4) All additional work, over and above the estimates is charged separately. Under no circumstances will North East Web Solution be liable for any delays caused by change in the project brief

5) Any complexity related to specific deliverable, must be advised in advance and included in the proposal for costing purposes. We operate in good faith and rely on our clients to disclose the full picture of their expectations.

6) Any discrepancy arising due to unclear requirements or expectations will not be borne by North East Web Solution.

7) website content and all related materials need to be provided to us within the first two weeks of starting the project. Any delays thereafter may delay the project and may incur additional charges if it goes beyond reasonable timeframe.

Development Process

1) Homepage Design : Once the site design is approved by the client, usually via email consent, the design is considered ready for implementation. Should the client wish to make changes to a design they have approved, those changes are billable at our standard hourly rates.

2) Content Architecture : Once site outline/content architecture is approved by the client, usually via email consent, the site navigation is considered ready for implementation. Combined with the approved graphic design, this becomes the site structure. Once we build this structure per client approval, any subsequent changes are billable at our standard hourly rate.

3) Content : Provision of content is customer's responsibility, unless specifically negotiated ahead of time as part of the project proposal. Copy for all website pages and links needs to be delivered digitally and should be carefully proof-read by the client. Two rounds of revisions will be provided free of charge. Subsequent revisions will be billable at our regular hourly rate.

4) Content development : North East Web Solution provides basic content modification services at no additional cost.This includes only grammar editing and spelling correction. Should the client wish North East Web Solution to develop content for the project, the same is billable at our Content writiing rate. Development of content is accomplished via North East Web Solution team interviewing the client about the topic areas to be addressed on their web pages. North East Web Solution then composes appropriate copy, submits to the client for review, edit, and approval. Approved copy is then posted to the web pages.

5) Graphical content :Images outside of the website design must be provided in digital form or in a form that can be easily scanned, unless otherwise provided for in customer contract. Subsequent revisions will be billable at our Graphic designing hourly rate.

6) Stock Photography Payment Obligations : Stock photography includes most photos and/or images not provided by the client. Stock photography purchased on behalf of client for use in website development is billable. This amount is separate from the amount quoted for website design and development. We will solicit client approval and communicate the price before purchasing as most pictures are expensive.

7) Database Implementation : Entry of data for database applications is considered client's responsibility. Entry of data by North East Web Solution is billable, unless otherwise provided for in customers contract.

8) Testing : North East Web Solution will test and correct Deliverables using commercially reasonable efforts before providing Deliverables to Client.

9) Technical Support : We offer phone support to our clients. We do not normally bill for technical support depending on the source of the problem, its severity, and our time invested. If North East Web Solution is not the source of the problem, technical support may be billable.

Training and Tutorials
1) Customer service is an integral part of our business strategy, all of our projects include a one-time complimentary training session in order for our clients to better make use of their new web technology.

2) Additional training hours can be purchased at our standard hourly rate or applied against your existing maintenance contract.

Application E-Commerce and Custom Development

1) North East Web Solution cannot take responsibility for any losses incurred by the use of any software created for the client. Whilst every care has been taken to ensure products are problem free and accurate, the ultimate responsibility lies with the client in ensuring that all software is functioning correctly before use.

2) Any scripts, cgi applications or software (unless specifically agreed) written by North East Web Solution remain the copyright of North East Web Solution and may only be commercially reproduced or resold with the permission of North East Web Solution.

3) Where applications or sites are developed on servers not recommended by North East Web Solution, the client is expected to provide or seek any information, additional software, support or co-operation pertaining to the server required in order for the application to be correctly developed. Where large applications are to be developed, it is the clients responsibility to provide a suitable testing environment which is identical to the final production environment.

4) The client is expected to test fully any application or programming relating to a site developed by North East Web Solution before being made generally available for use. Where bugs, errors or other issues are found after the site is live, North East Web Solution will endeavor (but is not obliged to) to correct these issues to meet the standards of function outlined in the brief.

Websites with Proprietary Source Code
1) Should client contract with North East Web Solution to write custom code for a website application, this code is not transferable to a new developer or host. Custom written source code is considered the property of North East Web Solution Web Development and cannot be shared with other developers. Clients are granted a license to use custom software code while on North East Web Solution servers only. North East Web Solution Web Development retains ownership of the code.

2) North East Web Solution will install software for the client's use that has been built by a third party. Examples include Wordpress blog software, FCK editor software, shopping carts, photo galleries, etc. In these instances, clients will be subject to the terms and conditions of the third party who owns the software, and may use the software as a licensee only. No ownership rights of any kind are transferred to the client.

3) Access to or transfer of proprietary source code could result in a security risk to North East Web Solution and its clients who are running similar pieces of code. In order to provide custom software development services, clients give us access to private and/or sensitive information, trade secrets, proprietary pricing and business methods. If clients believed that we may be sharing this information with outside developers, they could lose faith that we are protecting their proprietary information. Therefore, neither access nor transfer of any code built for any purpose that is unique and not commonly and publicly available can be granted. Should client want us to build software to run on another server, it must be disclosed upfront and specifically contracted for.

4) website components that ARE transferable to another host include html code, graphics, logos, pictures, navigation, text, and the data residing within a database (but not the code). Hourly fees will apply for any special work that needs to be done to transfer those parts of website that do not violate the other paragraphs in this section.

EVALUATION AND ACCEPTANCE

1) Approval Periods: Client shall, within 7 business days after receiving each Deliverable, notify North East Web Solution in writing of any failure to comply with the specification of the Project Proposal or of any other objections, corrections or changes required.

2) North East Web Solution shall, within 7 business days of receiving Client's notification, correct and submit a revised Deliverable to Client.

3) Client shall, within 7 business days of receiving a revised Deliverable, either approve the corrected version or make further changes. If after 3 corrections by North East Web Solution, Client finds the Deliverables are not acceptable, Client may terminate this agreement subject to the termination clauses of this Agreement.

4) If Client fails to provide approval or comments during any approval period, those Deliverables will be considered approved and accepted. All objections, corrections and changes shall be subject to the terms and conditions of this Agreement.

Copyright Infringements
North East Web Solution cannot take responsibility for any copyright infringements caused by materials submitted by the client. We reserve the right to refuse any material of a copyrighted nature unless adequate proof is given of permission to use such material.

Free Maintenance
North East Web Solution reserves the right to alter or completely withdraw free maintenance period for a particular order in case the order has been pending for a very long time due to improper cooperation from the client resulting in an increased production cost.

Website Maintenance Terms
1) The updates that are done on a website beyond the free maintenance period will be chargeable on an hourly basis.

2) For maintenance will be a regular occurrence, you can buy a prepaid maintenance contract that affords a discounted hourly rate. If need be, we can customize a maintenance plan for your particular needs, but no plan is required.

Basic Annual Maintenance Package Terms :


1) All maintenance packages are for a minimum of 12 months period

2) Maintenance packages are billed as per the client's choice of payment cycle.

3) Packages are designed to serve minor website maintenance tasks only. For Larger projects or updates please contact your Account Manager.

4) North East Web Solution employs fair use policy, which means that although we don't formally transfer over any unused time to the next month or formally accumulate unused man-hours, we do understand that your needs may change from month to month, and we allow flexibility in good faith sometimes.

5) Any extra hours used will be billed separately

6) Support requests need to be sent via email to support@ northeastwebsolution.com from your registered email id

7) Any urgent tasks will be charged separately

8) The package is auto renewed every year on its anniversary date.

website Hosting
North East Web Solution recommends all its clients to host their websites internally with us as we would be able to provide guarantees only in cases where the clients websites are hosted in servers managed by North East Web Solution. North East Web Solution cannot accept liability for losses caused by the unavailability, malfunction or interruption of this service, or for loss of turnover, sales, revenue, profits or indirect, consequential or special loss.

Sites NOT Hosted by North East Web Solution
Should client decide to host their site on another server, North East Web Solution cannot guarantee the all elements of the site will work. North East Web Solution will make a reasonable effort to research the problem on the foreign platform to let the client know what we think the problem is. However, we cannot take responsibility for problems caused by or on another hosting server, including but not limited to email, FTP, SSL, database, server software, and site security issues. If North East Web Solution believes it will take a significant amount of time to fix the problem, we will advise the client before proceeding. 2. In most cases, fixing problems on a foreign hosting server is billable.

Payment Terms

1) A deposit of 50% is required from any new client before the project will be carried out unless an alternative contract or proposal specifies a different amount. Once a website has been designed and completed the final balance of payment is then due in accordance with our payment terms. There are no exceptions to this, i.e if the client decides they no longer want the site, as they have commissioned the work and paid a deposit they are still obliged to pay for the work that has been done. Nonpayment will result in legal action being taken if necessary.

2) It is the North East Web Solution policy that any outstanding accounts for work carried out by North East Web Solution or its affiliates are required to be paid in full, no later than 30 days from the date of the invoice unless by prior arrangement with North East Web Solution.

3) Once a deposit is paid and work completed you are obliged to pay the balance of payment in full. We will contact clients via email and telephone to remind them of such payments if they are not received when due.

4) If accounts are not settled or North East Web Solution have not been contacted regarding the delay, access to the related website may be denied and web pages removed, we may then seek legal assistance to recover losses.

5) After payment, North East Web Solution will still post outstanding content AT NO CHARGE for 3 months or the free maintenance period (if applicable) whichever is greater.

6) Invoices: All invoices are payable within 5 days of receipt of the same. Invoices shall list any expenses and additional costs as separate items.

7) Late Fee: Late payment charges of 10 % invoice value will be charged on the overdue balances.

8) Collection Expenses: Client shall pay all collection or legal fees caused by late payments.

9) Monthly maintenance package fees require credit card payment only. No other forms of payment will be accepted for monthly maintenance.

10) Late payment charges will be applied on overdue invoices.

11) Incase the client's cheque get dishonoured then we do not present the same, insted client needs to make arrangement for other modes of payment and we will courier the cheque back to the client.

12) More than three missed payments in a year may attract termination of the package and the client will need to pay immediately the entire remaining amount on the package.

13) There are absolutely no refunds for any fees related to the monthly maintenance package.

14) Depending upon the nature of the website changes, prepayment may be required. Should the client be invoiced after the changes are completed, the invoice is due upon reciept.

15) If payment is not received within 30 days, the maintenance changes may be taken down until payment is received.

Production Expenses
Client will pay North East Web Solution expenses, including but not limited to :

(a) Incidental and out-of-pocket expenses at cost plus

(b)Any meetings arranged at the client's location in addition to the free meetings as prescribed in the order will be considered as Paid meetings and hence will be chargeable.

(c)Travel expenses, other than normal commuting, but including airfare and rental vehicles, with client approval.

CHANGES TO PROJECT SCOPE
1) Change Request: If Client wants to change the Scope of Work after acceptance of this Agreement, Client shall send North East Web Solution a written Change Order describing the requested changes in detail. Within 14 working hours of receiving a Change Order, North East Web Solution will respond with a statement proposing time scale, additional fees, changes to delivery dates, and any modification to the Terms and Conditions. North East Web Solution will evaluate each Change Order at its standard rate and charges.

2) Major Change: If Client requests are at or near 20% percent of the time required to produce Deliverables, or the value of the Scope of Services, North East Web Solution shall be entitled to submit a new and separate Proposal to Client for written approval. North East Web Solution shall not begin work on the revised services until he receives a fully signed revised proposal and any additional fees.

3) Minor Change: If Client requests are not Major Changes, Client will be billed on a time and materials basis at North East Web Solution's hourly rate . Such charges shall be in addition to all other amount payable under this Agreement, despite any maximum budget, contract price or final price identified. North East Web Solution may extend or modify any delivery schedule or deadlines in the Agreement as may be required by such changes.

4) Acceptance/Rejection: Client will have 14 days to respond in writing accepting or rejecting the new proposal. If Client rejects the proposal, North East Web Solution will not be obligated to perform any services beyond those in the original Agreement.

DELAYS

1) North East Web Solution Delays: North East Web Solution shall use all reasonable efforts to meet the Work Plan and Milestones delivery schedule. North East Web Solution may extend the due date for any Deliverable by giving written notice to Client. The total of all extensions shall not exceed 21 days.The client must recognize that at times there may be unforeseen circumstances that will delay the development process, particularly with reference to the integration of third party software. We will try our best to complete the project as agreed in the proposal. As long as it is within a reasonable period, the client agrees not to penalize us for any genuine delay, when every effort to keep the project on the proposed schedule is taken.

2) Client Delays: Client shall use all reasonable efforts to provide needed information, materials and approvals. Any delay by Client will result in a day-for-day extension of the due date for all Deliverables.Where clients decide to organise their own hosting, we should be consulted before finalising the type of hosting and database, as it should meet the requirements of the technology used for the development. Please note that well require full access with hosting support for testing and deploying the application. North East Web Solution will not be liable for any delays or errors caused by direct or indirect actions of the hosting company.

3) General Delays: Any delay caused by conditions beyond the reasonable control of the parties shall not be considered a breach and will result in a day-for-day extension any performance due. Each party shall use reasonable efforts to notify the other party, in writing, of a delay. Conditions beyond the reasonable control of the parties include, but are not limited to, natural disasters, acts of government after the date of agreement, power failure, fire, flood, acts of God, labor disputes, riots, acts of war, terrorism and epidemics.

CLIENT RESPONSIBILITIES
Client acknowledges that it is responsible for performing the following in a reasonable and timely manner :

(a)Provide Client Content in a form suitable for use in the Deliverables without further preparation by North East Web Solution, unless otherwise specified in the Project Proposal;

(b)Proofread all Deliverables. Client will be charged for correcting errors after the acceptance of any Deliverable;

(c)Make decisions regarding other parties.

ACCREDITATION AND PROMOTION
1) Accreditation: North East Web Solution shall be entitled to place accreditation, as a hyperlink or otherwise, in the form, size and location as incorporated by North East Web Solution in the Deliverables on each page of the Final Deliverables.

2) Promotion: North East Web Solution retains the right to reproduce, publish and display the Deliverables in North East Web Solutions portfolios and websites, in galleries, design periodicals and other media or exhibits for the purposes of recognition of creative excellence or professional advancement, and to be credited with authorship of the Deliverables in connection with such uses.

3) Promotional Approval: Either party, subject to the others reasonable approval, may describe its role in the Project on its website and in other promotional and marketing materials, and, if not expressly objected to, include a link to the other partys website.

CONFIDENTIAL INFORMATION
1) Client's "Confidential Information" includes information that North East Web Solution should reasonably believe to be confidential. North East Web Solution's "Confidential Information" includes the source code of any North East Web Solution Tools. All material considered confidential by either party shall be designated as confidential.

2) Confidential Information shall not be disclosed to third parties and shall only used as needed to perform this Agreement.

3) Confidential Information shall not include any information that is already known by the recipient, becomes publicly known through no fault of the recipient, or is received from a third party without a restriction on disclosure.

RELATIONSHIP OF THE PARTIES
1) Independent Contractor: North East Web Solution is an independent contractor. North East Web Solution shall determine, in its sole discretion, the manner and means by which the Services are accomplished.

2) No agency, partnership, joint venture, or employee-employer relationship is intended or created by this Agreement. Neither party is authorized to act as agent or bind the other party except as expressly stated in this Agreement.

3) North East Web Solution and the work product or Deliverables prepared by North East Web Solution shall not be deemed a work for hire as defined under Copyright Law.

4) All rights granted to Client are contractual in nature and are expressly defined by this Agreement. Design Agents.

5) North East Web Solution shall be allowed to use third parties as independent contractors in connection with the Services (Design Agents). North East Web Solution shall remain fully responsible for Design Agents compliance with this Agreement.

6) No Exclusivity: This Agreement does not create an exclusive relationship between the parties. Client is free to engage others to perform services of the same or similar nature to those provided by North East Web Solution, and North East Web Solution shall be entitled to offer and provide design services to others, solicit other clients and otherwise advertise the services offered by North East Web Solution.

REPRESENTATIONS AND WARRANTIES
1) By Client : North East Web Solution represents and warranty to Client that :

(a) To the best of Client's knowledge, use of the Client Content does not infringe the rights of any third party;

(b) Client shall comply with the terms and conditions of any licensing agreements which govern the use of Third Party Materials;

(c) Client will obtain all necessary and appropriate rights and licenses to grant license to North East Web Solution to use Third Party Materials.

2. By North East Web Solution :Client represents and warrants to North East Web Solution that :

(a) North East Web Solution will provide the Services identified in the Agreement in a professional and workmanlike manner;

(b) North East Web Solution shall secure all necessary rights, title, and interest in and to the Final Deliverables, including North East Web Solution Tools, sufficient for North East Web Solution to grant the intellectual property rights provided in this Agreement;

(c) To the best of North East Web Solution's knowledge, the Deliverables will not violate the rights of any third parties;

(d) If Client or third parties modify the Deliverables or use the Deliverables outside of the scope or purpose of this Agreement, all representations and warranties of North East Web Solution shall be void.

3) EXCEPT FOR THE EXPRESS REPRESENTATIONS AND WARRANTIES STATED IN THIS AGREEMENT, North East Web Solution MAKES NO WARRANTIES WHATSOEVER.

4) North East Web Solution EXPLICITLY DISCLAIMS ANY OTHER WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR COMPLIANCE WITH LAWS OR GOVERNMENT RULES OR REGULATIONS APPLICABLE TO THE PROJECT.

INDEMNIFICATION AND LIABILITY
1) By Client: Client shall indemnify North East Web Solution from any and all damages, liabilities, costs, losses, expenses or attorney fees arising out of any claim, demand, or action by a third party arising out of any breach of Clients responsibilities or obligations, representations or warranties under this Agreement. North East Web Solution shall promptly notify Client in writing of any third party claim or suit. Client shall have the right to fully control the defense and any settlement of such claim or suit.

2) By North East Web Solution: CIn the case of a third party lawsuit or proceeding based on a claim that Deliverables breach the third partys intellectual property rights, and it is determined that such infringement has occurred, North East Web Solution may at its own expense, replace any infringing content with non-infringing content.

3) Limitation of Liability: THE SERVICES AND THE WORK PRODUCT OF North East Web Solution ARE SOLD AS IS. IN ALL CIRCUMSTANCES, THE MAXIMUM LIABILITY OF North East Web Solution, ITS DIRECTORS, OFFICERS, EMPLOYEES, DESIGN AGENTS AND AFFILIATES (North East Web Solution PARTIES), TO CLIENT FOR DAMAGES FOR ANY AND ALL CAUSES WHATSOEVER, AND CLIENTS MAXIMUM REMEDY, REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT OR OTHERWISE, SHALL BE LIMITED TO THE NET PROFIT OF North East Web Solution. IN NO EVENT SHALL North East Web Solution BE LIABLE FOR ANY LOST DATA OR CONTENT, LOST PROFITS, BUSINESS INTERRUPTION OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO THE MATERIALS OR THE SERVICES PROVIDED BY North East Web Solution, EVEN IF North East Web Solution HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

RIGHTS TO FINAL ART
1) License: North East Web Solution grants to Client a non-exclusive, perpetual and worldwide license to use and display the Final Deliverables in accordance with this Agreement. The rights granted to Client are for use of the Final Deliverables in its original form only. Client may not change, create derivative works or extract portions of the Final Deliverables.

2) Liquidation for unlicensed use: Additional use of any Deliverables by Client outside the scope of the license granted above requires additional fees. North East Web Solution shall be entitled to further compensation equal to 100% percent of the total original Project fee unless otherwise agreed in writing by both parties. In the event of non-payment, North East Web Solution shall be entitled to pursue all remedies under law and equity.

Withholding Delivery

North East Web Solution may withhold delivery and transfer of ownership of any current work if accounts are not current or overdue invoices are not paid in full. All grants of any license to use or transfer ownership of any intellectual property rights under this Agreement are conditioned on full payment, including all outstanding Additional Costs, Expenses, Fees, or any other charges.

TERM AND TERMINATION
1) Termination for Insolvency: Either party may terminate this agreement at any time, on written notice to the other party, if the other party ceases to conduct business in its normal course; makes an assignment for the benefit of creditors; is liquidated or otherwise dissolved; becomes insolvent; files a petition in bankruptcy; or a receiver, trustee, or custodian is appointed for it.

2) Termination by Mutual Agreement: This agreement my be terminated by the mutual agreement of the parties.

3) Termination for Convenience: Either party may terminate this agreement at any time and for any reason on 21 days prior written notice to the other party. If Client terminates the Agreement under this section, North East Web Solution shall, at Clients reasonable discretion, complete any work assigned or scheduled during the notice period in accordance with the terms and conditions of this Agreement.

4) Termination Fees: In the event of termination, Client shall pay North East Web Solution for the Services performed through the date of termination in the amount of a prorated portion of the fees due.Client shall pay all Expenses, Fees, and Additional Costs incurred through the date of termination.

5) Intellectual Property: If Client terminates and on full payment of compensation, North East Web Solution grants Client right and title as provided by this Agreement with respect to those Deliverables provided and accepted by Client as of the date of termination.

6) Confidential Information: On expiration or termination of this Agreement :

(a) each party shall return or, at the disclosing party's request, destroy the Confidential Information of the other party, and

(b) all rights and obligations regarding Confidential Information shall survive.

7) In case Client need to cancel the auto annual renewal, please inform us in writing at least one month prior to the renewal date.

8) Ongoing term: For any reason if the Client decides to terminate an on-going maintenance package then they will need to pay the balance amount of the remaining month.

9) North East Web Solution reserves the right to terminate annual maintenance at anytime with written notice to the Client.

RIGHTS TO DELIVERABLES OTHER THAN FINAL ART

1) Client Content: Client Content is the exclusive property of the Client. Client grants North East Web Solution a nonexclusive, nontransferable license to use, reproduce, modify, display and publish the Client Content solely in connection with North East Web Solution's performance of the Services and limited promotional uses of the Deliverables as authorized in this Agreement.

2) Preliminary Works: North East Web Solution retains all rights in and to all Preliminary Works. Client shall return all Preliminary Works to North East Web Solution within thirty (30) days of completion of the Services.

3) North East Web Solution Tools: All North East Web Solution Tools are and shall remain the exclusive property of North East Web Solution. North East Web Solution grants Client a non-exclusive, non-transferable, perpetual, worldwide license to use the North East Web Solution Tools solely to the extent necessary with the Final Deliverables for the Project.

SUPPORT SERVICES
1) Warranty Period: During the first 1 month following expiration of this Agreement, North East Web Solution shall provide up to 3 hours of Support Services at no additional cost to Client. Support Services means commercially reasonable technical support and assistance to maintain and update the Deliverables, including correcting any errors or Deficiencies.

2) Requests for additional support will be billed on a time and materials basis at North East Web Solutions standard rate.

3) Maintenance Period: After the Warranty Period expires and at Client's option, North East Web Solution will provide Support Services for the following 3 months for North East Web Solution's hourly fees.

4) No Enhancements: The services in the Warranty Period and the Maintenance Period do not include enhancements to the Project or other services outside the scope of the Proposal.

5) Technology support of additional 5 working hours is given to all medium and large size projects, for any basic modification or changes, which may be utilised for up to a period of one month after the delivery. Please note that these support hours are not applicable if the design or coding or any other aspect of the website has been altered by anyone other than the North East Web Solution team.

Enhancements
1) During the Maintenance Period, Client may request that North East Web Solution develop enhancements to the Deliverables. North East Web Solution shall exercise commercially reasonable efforts to prioritize North East Web Solution's resources to create such enhancements.

2) Client understands North East Web Solution may have preexisting obligations that may delay requested enhancements.

3) North East Web Solution shall provide any enhancements shall be provided on a time and materials basis at at North East Web Solutions standard rate.

4) Alterations: Alteration of any Deliverable is prohibited without the express permission of North East Web Solution.

5) North East Web Solution will be given the first opportunity to make the required alterations. Unauthorized alterations shall constitute additional use and will be billed accordingly.

Website Designing/Development Cancellation
If site design and development work has already begun (such as creating a design concept), then the down payment is non-refundable. North East Web Solution my elect at its sole discretion to offer a partial refund depending upon the circumstances.

DISPUTE RESOLUTION

1) Negotiation: Parties agree to attempt to resolve any dispute by negotiation between the parties.

2) Arbitration/Mediation:If parties are unable to resolve the dispute by negotiation, either party may start mediation and/or binding arbitration in a forum mutually agreed to by the parties.

3) Litigation: In all other circumstances, the parties specifically consent to the local, state and federal courts located in the state of California. The parties waive any jurisdictional or venue defenses available to them and further consent to service of process by mail.

4) Attorney Fees: The prevailing party shall be entitled to recover its attorneys fees and costs in any dispute resolved by binding arbitration or litigation.

GENERAL
1) Modification/Waiver: Modifications to this Agreement must be in writing and signed by both parties. Failure by either party to enforce any right or seek to remedy any breach under this Agreement shall not be construed as a waiver of such rights nor shall a waiver by either party of default in one or more instances be construed as constituting a continuing waiver or as a waiver of any other breach.

2) Notices. All notices under this Agreement shall be given in writing either by :

(a) Email, with return confirmation of receipt;

(b) Certified or Registered mail, with return receipt requested. Notice will be effective when received, or in the case of email or fax, on confirmation of receipt.

3) No Assignment. Rights or obligations under this Agreement shall not be transferred, assigned or encumbered without the prior written consent of the other party.

Governing Law / Jurisdiction
Any controversy or claim arising out of or relating to this Agreement, the formation of this Agreement or the breach of this Agreement, including any claim based upon an alleged tort, shall be governed by the substantive laws of India. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement.

Severability
If any provision of this Agreement is held invalid or unenforceable, the remainder of this Agreement shall remain in full force and effect. Where possible the invalid or unenforceable provision shall be interpreted in such manner as to be effective and valid under applicable law.

Complete Agreement
This Agreement is the entire understanding of the parties and supersedes all prior understandings and documents relating to the subject matter of this Agreement.

General Terms Of Service Hosting


These Terms of Service Hosting (the "Agreement") are an agreement between northeastwebsolution.com, ("North East Web Solution"or "us" or "our") and you ("User" or "you" or "your"). This Agreement sets forth the general terms and conditions of your use of the products and services made available by North East Web Solution and of the northeastwebsolution.com website (collectively, the Services). By using the Services, you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to use or access the Services.

1) Additional Policies and Agreements
A. Use of the Services is also governed by the following policies, which are incorporated by reference. By using the Services, you also agree to the terms of the following policies:
Privacy Policy.
Acceptable Use Policy.

B. Additional terms may also apply to certain Services, and are incorporated by reference herein as applicable. For example, if you register a domain name with us, then the Domain Registration Agreement will also apply to you and would be incorporated herein.

2) Account Eligibility

By registering for or using the Services, you represent and warrant that: You are eighteen (18) years of age or older. The Services are intended solely for Users who are eighteen (18) years of age or older. Any registration, use of or access to the Services, by anyone under eighteen (18) is unauthorized and is a violation of this Agreement. If you use the Services on behalf of another party you agree that you are authorized to bind such other party to this Agreement and to act on such other party's behalf with respect to any actions you take in connection with the Services.

It is your responsibility to provide accurate, current, and complete information on the registration forms, including an email address that is different from the domain you are signing up under. If there is ever an abuse issue or we need to contact you, we will use the primary email address we have on file. It is your responsibility to ensure that the contact information for your account, including any domain accounts is accurate, correct and complete at all times. North East Websolution is not responsible for any lapse in the Services, including without limitation, any lapsed domain registrations due to outdated contact information being associated with the domain. If you need to verify or change your contact information, please contact our sales team via email or update your contact information through the North East Websolution Billing and Support System. Providing false contact information of any kind may result in the termination of your account. In dedicated server purchases or certain other cases, you may be required to provide government issued identification and possibly a scan of the credit card used for verification purposes. Failure to provide the information requested may result in your order being denied. You agree to be fully responsible for all use of your account and for any actions that take place through your account. It is your responsibility to maintain the confidentiality of your password and other information related to the security of your account.

Any dedicated IP order in addition to those provided with a hosting package may be subject to IP justification. IP justification practices are subject to change to remain in compliance with the policies of the American Registry for Internet Numbers (ARIN). We reserve the right to deny any dedicated IP request based on insufficient justification or current IP utilization.

3) Transfers
Our Transfers Team will make every effort to help you move your website to us. Transfers are provided as a courtesy service. We do not make any guarantees regarding the availability, possibility, or time required to complete an account transfer. Each hosting company is configured differently, and some hosting platforms save data in an incompatible or proprietary format, which may make it extremely difficult, if not impossible, to migrate some or all account data. In some cases we may not be able to assist you in a transfer of data from an old host. The free transfer service is available for thirty (30) days from your sign up date. Transfers outside of the thirty (30) day period will incur a charge; please contact a member of our Transfers department to receive a price quote. In no event shall North East Websolution be held liable for any lost or missing data or files resulting from a transfer to or from North East Websolution. You are solely responsible for backing up your data in all circumstances.

4) North East Websolution Content

Except for User Content (as defined below), all content available through the Services, including designs, text, graphics, images, video, information, software, audio and other files, and their selection and arrangement, and all software used to provide the Services (collectively, "North East Websolution Content"), are the proprietary property of North East Websolution or North East Web solution's licensors. North East Websolution Content may not be modified, copied, distributed, framed, reproduced, republished, downloaded, scraped, displayed, posted, transmitted, sold or exploited for any purpose in any form or by any means, in whole or in part, other than as expressly permitted in this Agreement. You may not, directly or indirectly, reverse engineer, decompile, disassemble or otherwise attempt to derive source code or other trade secrets from any North East Websolution Content. Any use of North East Websolution Content, other than as specifically authorized herein, is prohibited and will automatically terminate your rights to use the Services and any North East Websolution Content. All rights to use North East Websolution Content that are not expressly granted in this Agreement are reserved by North East Websolution and North East Websolutions licensors.

5) User Content
A. You may be able to upload, store, publish, display and distribute information, text, photos, videos and other content on or through the Services (collectively, User Content ). User Content includes any content posted by you or by users of any of your websites hosted through the Services (User websites). You are solely responsible for any and all User Content and any transactions or other activities conducted on or through User websites. By posting or distributing User Content on or through the Services, you represent and warrant to North East Websolution that
you have all the necessary rights to post or distribute such User Content, and
your posting or distribution of such User Content does not infringe or violate the rights of any third party.

B. Solely for purposes of providing the Services, you hereby grant to North East Websolution a non-exclusive, royalty-free, worldwide right and license to:
use, reproduce, publicly perform, publicly display, modify, translate, excerpt (in whole or in part), publish and distribute User Content; and
make archival or back-up copies of User Content and User websites. Except for the rights expressly granted herein, North East Websolution does not acquire any right, title or interest in or to the User Content, all of which shall remain solely with you.

C. North East Websolution exercises no control over, and accepts no responsibility for, User Content or the content of any information passing through North East Websolution's computers, network hubs and points of presence or the Internet. North East Websolution does not monitor User Content. However, you acknowledge and agree that North East Websolution may, but is not obligated to, immediately take any corrective action in North East Websolution's sole discretion, including without limitation removal of all or a portion of the User Content or User websites, and suspend or terminate any and all Services without refund if you violate the terms of this Agreement. You hereby agree that North East Websolution shall have no liability due to any corrective action that North East Websolution may take.

6) Third Party Products and Services

Third Party Providers North East Websolution may offer certain third party products and services. Such products and services may be subject to the terms and conditions of the third party provider. Discounts, promotions and special third party offers may be subject to additional restrictions and limitations by the third party provider. You should confirm the terms of any purchase and the use of goods or services with the specific third party provider with whom you are dealing.North East Websolution does not make any representations or warranties regarding, and is not liable for, the quality, availability, or timeliness of goods or services provided by a third party provider. You undertake all transactions with these third party providers at your own risk. We do not warrant the accuracy or completeness of any information regarding third party providers. North East Websolution is not an agent, representative, trustee or fiduciary of you or the third party provider in any transaction.

North East Websolution as Reseller or Licensor North East Websolution may act as a reseller or licensor of certain third party services, hardware, software and equipment used in connection with the Services ("Non-North East Websolution Products"). North East Websolution shall not be responsible for any changes in the Services that cause any Non-North East Websolution Products to become obsolete, require modification or alteration, or otherwise affect the performance of the Services. Any malfunction or manufacturer's defects of Non-North East Websolution Products, either sold, licensed or provided by North East Websolution to you will not be deemed a breach of North East Websolution's obligations under this Agreement. Any rights or remedies you may have regarding the ownership, licensing, performance or compliance of any Non-North East Websolution Product are limited to those rights extended to you by the manufacturer of such Non-North East Websolution Product. You are entitled to use any Non-North East Websolution Product supplied by North East Websolution only in connection with your use of the Services as permitted under this Agreement. You shall make no attempt to copy, alter, reverse engineer, or tamper with such Non-North East Websolution Product or to use it other than in connection with the Services. You shall not resell, transfer, export or re-export any Non-North East Websolution Product, or any technical data derived therefrom, in violation of any applicable law, rules or regulations.

Third Party websites The Services may contain links to other websites that are not owned or controlled by North East Websolution ("Third Party Sites"), as well as articles, photographs, text, graphics, pictures, designs, sound, video, information, and other content or items belonging to or originating from third parties ("Third Party Content"). We are not responsible for any Third Party Sites or Third Party Content accessed through the Services. Third Party Sites and Third Party Content are not investigated, monitored or checked for accuracy, appropriateness, or completeness by us. If you decide to access Third Party Sites or to access or use any Third Party Content, you do so at your own risk and you should be aware that our terms and policies no longer govern. You should review the applicable third partys terms and policies, including privacy and data gathering practices of any website to which you navigate.

7) Account Security and North East Websolution Systems
It is your responsibility to ensure that scripts/programs installed under your account are secure and permissions of directories are set properly, regardless of the installation method. When at all possible, set permissions on most directories to 755 or as restrictive as possible. Users are ultimately responsible for all actions taken under their account. This includes the compromise of credentials such as user name and password. You are required to use a secure password. If a weak password is used, your account may be suspended until you agree to use a more secure password. Audits may be done to prevent weak passwords from being used. If an audit is performed, and your password is found to be weak, we will notify you and allow time for you to change or update your password before suspending your account.

The Services, including all related equipment, networks and network devices are provided only for authorized customer use. North East Websolution may, but is not obligated to, monitor our systems, including without limitation, to ensure that use is authorized, to facilitate protection against unauthorized access, and to verify security procedures, survivability, and operational security. During monitoring, information may be examined, recorded, copied and used for authorized purposes. By using the Services, you consent to monitoring for these purposes.

Any account found connecting to a third party network or system without authorization from the third party is subject to suspension. Access to networks or systems outside of your direct control requires the express written consent of the third party. North East Websolution may, at our discretion, request documentation to prove that your access to a third party network or system is authorized.

Any account that is found to be compromised may be disabled and/or terminated. If you do not clean up your account after being notified by North East Websolution of an ongoing issue, we reserve the right to keep your account disabled. Upon your request, North East Websolution may clean-up your account for an additional fee.

North East Websolution reserves the right to migrate your account from one data center to another in order to comply with applicable data center policies, local law or for technical or other reasons without notice.

8) HIPAA Disclaimer. We are not "HIPAA compliant."

You are solely responsible for any applicable compliance with federal or state laws governing the privacy and security of personal data, including medical or other sensitive data. You acknowledge that the Services may not be appropriate for the storage or control of access to sensitive data, such as information about children or medical or health information. North East Websolution does not control or monitor the information or data you store on, or transmit through, the Services. We specifically disclaim any representation or warranty that the Services, as offered, comply with the federal Health Insurance Portability and Accountability Act (HIPAA). Customers requiring secure storage of protected health information as defined under HIPAA are expressly prohibited from using the Services for such purposes. Storing and permitting access to protected health information is a material violation of this Agreement, and grounds for immediate account termination. We do not sign Business Associate Agreements and you agree that North East Websolution is not a Business Associate or subcontractor or agent of yours pursuant to HIPAA. If you have questions about the security of your data, you should contact care@northeastwebsolution.com

9) Compatibility with the Services
You agree to cooperate fully with North East Websolution in connection with North East Websolution's provision of the Services. It is solely your responsibility to provide any equipment or software that may be necessary for your use of the Services. To the extent that the performance of any of our obligations under this Agreement may depend upon your performance of your obligations, North East Websolution is not\ responsible for any delays due to your failure to timely perform your obligations. You are solely responsible for ensuring that all User Content and User websites are compatible with the hardware and software used by North East Websolution to provide the Services, which may be changed by North East Websolution from time to time in our sole discretion.
You are solely responsible for backing-up all User Content, including but not limited to, any User websites. North East Websolution does not warrant that we back-up any User Content, and you agree to accept the risk of loss of any and all User Content.

10) CPU, Bandwidth and Disk Usage
Permitted CPU and Disk Usage.
All use of hosting space provided by North East Websolution is subject to the terms of this Agreement and the Acceptable Use Policy. Shared hosting space may only be used for web files, active email and content of User websites. Shared hosting space may not be used for storage (whether of media, emails, or other data), including, as offsite storage of electronic files, email or FTP hosts. North East Websolution expressly reserves the right to review every shared account for excessive usage of CPU, disk space and other resources that may be caused by a violation of this Agreement or the Acceptable Use Policy. North East Websolution may, in our sole discretion, terminate access to the Services, apply additional fees, or remove or delete User Content for those accounts that are found to be in violation of North East Web solution's terms and conditions.

Dedicated and VPS usage is limited by the resources allocated to the specific plan that you have purchased. Bandwidth Usage. Shared servers are not limited in their bandwidth allowance. Unlimited bandwidth usage is not available for resellers, dedicated or VPS servers, which are subject to the terms of the plan you purchased and can be viewed in your control panel.

11) Uptime Guarantee

If your shared or reseller server has a physical downtime that falls short of the 99.9% uptime guarantee, you may receive one (1) month of credit on your account. This uptime guarantee does not apply to planned maintenance. Approval of any credit is at the sole discretion of North East Websolution and may be dependent upon the justification provided. Third party monitoring service reports may not be used for justification due to a variety of factors including the monitor's network capacity/transit availability. The uptime of the server is defined as the reported uptime from the operating system and the Apache Web Server which may differ from the uptime reported by other individual services. To request a credit, please visit https://www.northeastwebsolution.com/clientarea.php to create a support ticket to our Billing department with justification. Uptime guarantees only apply to shared and reseller solutions. Dedicated servers are covered by a network guarantee in which the credit is prorated for the amount of time the server is down which is not related to our uptime guarantee

12) Reseller Terms and Client Responsibility
Resellers shall ensure that each of their clients complies with this Agreement. Resellers are responsible for supporting their clients. North East Websolution does not provide support to clients of North East Websolutions resellers. If a reseller's client contacts North East Websolution, North East Websolution reserves the right to place a reseller client account on hold until the reseller can assume responsibility for the reseller's client. All support requests must be made by the reseller on its client's behalf for security purposes.

Resellers are also responsible for all content stored or transmitted under their reseller account and the actions of their clients. North East Websolution will hold any reseller responsible for any of their client's actions that violate the law or this Agreement. North East Websolution is not responsible for the acts or omissions of our resellers. The reseller hereby agrees to indemnify North East Websolution from and against any and all claims made by any User arising from the reseller's acts or omissions.

North East Websolution reserves the right to revise our Reseller Program at any time. Changes shall take effect when posted online or on any subsequent date as may be set forth by North East Websolution.

13) Shared (non-reseller accounts)
Shared accounts may not be used to resell web hosting to others. If you wish to resell hosting you must use a reseller account.

14) Dedicated Servers
North East Websolution reserves the right to reset the password on a dedicated server if the password on file is not current so that we may do security audits as required by our datacenter. It is your responsibility to ensure that there is a valid email address and current root password on file for your dedicated server to prevent downtime from forced password resets. North East Websolution reserves the right to audit servers as needed and to perform administrative actions at the request of our datacenter. Dedicated servers are NOT backed up by us. It is your responsibility to maintain backups. Dedicated servers that have invoices outstanding for more than ten (10) days may be subject to deletion which will result in the loss of all data on the server. North East Websolution will not be liable for any loss of data resulting from such deletion.

15) Termination
North East Websolution may terminate your access to the Services, in whole or in part, without notice in the event that:

you fail to pay any fees due;

you violate this Agreement;

your conduct may harm North East Websolution or others or cause North East Websolution or others to incur liability, as determined by North East Websolution in our sole discretion; (or) as otherwise specified in this Agreement. In such event, North East Websolution shall not refund to you any fees paid in advance of such termination, and you shall be obligated to pay all fees and charges accrued prior to the effectiveness of such termination. Additionally, North East Websolution may charge you for all fees due for the Services for the remaining portion of the then current term.


16) Upon Termination Of The Services For Any Reason, User Content, User websites, And Other Data Will Be Deleted.Limitation Of Liability


In no event will North East Websolution its directors, employees or agents be liable to you or any third person for any indirect, consequential, exemplary, incidental, special or punitive damages, including for any lost profits or lost data arising from your use of the services, or any user content, user websites or other materials accessed or downloaded through the services, even if North East Websolution is aware or has been advised of the possibility of such damages. Notwithstanding anything to the contrary contained herein, North East Websolution's liability to you, or any party claiming through you, for any cause whatsoever, and regardless of the form of the action, is limited to the amount paid, if any, by you to North East Websolution for the services in the three (3) months prior to the initial action giving rise to liability. This is an aggregate limit. The existence of more than one claim hereunder will not increase this limit.

17) Indemnification
You agree to indemnify, defend and hold harmless North East Websolution, our affiliates, and their respective officers, directors, employees and agents (each an "Indemnified Party" and, collectively, the "Indemnified Parties") from and against any and all claims, damages, losses, liabilities, suits, actions, demands, proceedings (whether legal or administrative), and expenses (including, but not limited to, reasonable attorney's fees) threatened, asserted, or filed by a third party against any of the Indemnified Parties arising out of or relating to:

your use of the Services,

any breach or violation by you of this Agreement; or

any acts or omissions by you.

The terms of this section shall survive any termination of this Agreement.

18) Arbitration
By using the Services, you hereby submit to the exclusive jurisdiction of the Laws of India in connection with any dispute relating to, concerning or arising out of this Agreement. The arbitration will be conducted before a single arbitrator chosen by North East Websolution and will be held at Bangalore India.

19) Independent Contractor
North East Websolution and User are independent contractors and nothing contained in this Agreement places North East Websolution and User in the relationship of principal and agent, partners or joint venturers. Neither party has, expressly or by implication, or may represent itself as having, any authority to make contracts or enter into any agreements in the name of the other party, or to obligate or bind the other party in any manner whatsoever.

20) Governing Law; Jurisdiction
Any controversy or claim arising out of or relating to this Agreement, the formation of this Agreement or the breach of this Agreement, including any claim based upon an alleged tort, shall be governed by the substantive laws of India. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement.

21) Disclaimer

North East Websolution shall not be responsible for any damages your business may suffer. North East Websolution makes no warranties of any kind, expressed or implied for the Services. North East Websolution disclaims any warranty of merchantability or fitness for a particular purpose, including loss of data resulting from delays, delivery failures, wrong deliveries, and any and all service interruptions caused by North East Websolution or our employees.

22) Backups and Data Loss
Your use of the Services is at your sole risk. North East Websolution's backup service runs once a week and overwrites any of our previous backups. Only one week of backups are kept at a time. This service is provided only to shared and reseller accounts as a courtesy and may be modified or terminated at any time at North East Websolution's sole discretion. North East Websolution does not maintain backups of dedicated accounts. North East Websolution is not responsible for files and/or data residing on your account. You agree to take full responsibility for all files and data transferred and to maintain all appropriate backup of files and data stored on North East Websolution's servers.

Any shared account using more than 20 gigs of disk space will be removed from our off site weekly backup with the exception of databases continuing to be backed up. All data will continue to be mirrored to a secondary drive to help protect against data loss in the event of a drive failure.

23) Limited Warranty
The services provided under this agreement are provided on an as is and as available basis. Except as expressly provided in this section, North East Websolution and our affiliates, employees, agents, suppliers and licensors disclaim all warranties of any kind, including but not limited to implied warranties of merchantability or fitness for a particular purpose, or non-infringement, for the services provided hereunder. North East Websolution and our affiliates, employees, agents, suppliers and licensors make no representations or warranties

that the services will be uninterrupted, error free or completely secure;

as to the results that may be obtained from the use of the services; or

as to the accuracy, reliability or content of any information provided through the services. North East Websolution and our affiliates, employees, agents, suppliers and licensors are not liable, and expressly disclaims any liability, for the content of any data transferred either to or from users or stored by users on or through the services.

The terms of this section shall survive any termination of this agreement.

24) Disclosure to Law Enforcement
North East Websolution may disclose User information to law enforcement agencies without further consent or notification to the User upon lawful request from such agencies. We cooperate fully with law enforcement agencies.

25) Entire Agreement
This Agreement, including documents incorporated herein by reference, supersedes all prior discussions, negotiations and agreements between the parties with respect to the subject matter hereof, and this Agreement constitutes the sole and entire agreement between the parties with respect to the matters covered hereby.

26) Headings

The headings herein are for convenience only and are not part of this Agreement.

27) Changes to the Agreement or the Services
North East Websolution may modify, add, or delete portions of this Agreement at any time. If we have made significant changes to this Agreement, we will post a notice on the North East Websolution website for at least thirty (30) days after the changes are posted and will indicate at the bottom of this Agreement the date of the last revision. Any revisions to this Agreement will become effective when posted unless otherwise provided. You agree to any modification to this Agreement by continuing to use the Services after the effective date of any such modification.

North East Websolution reserves the right to modify, change, or discontinue any aspect of the Services at any time.

28) Severability
If any provision or portion of any provision of this Agreement is found to be illegal, invalid or unenforceable by a court of competent jurisdiction, the remaining provisions or portions (unless otherwise specified) thereof shall remain in full force and effect.

29) Waiver
No failure or delay by you or North East Websolution to exercise any right or remedy hereunder shall operate as a waiver thereof, nor shall any single or partial exercise of any right or remedy preclude any other or further exercise of any right or remedy. No express waiver of, or assent to, any breach of or default in any term or condition of this Agreement by any party hereto shall constitute a waiver of, or an assent to, any succeeding breach of or default in the same or any other term or condition hereof.

30) Assignment Successors
You may not assign or transfer this Agreement or any of your rights or obligations hereunder, without the prior written consent of North East Websolution. Any attempted assignment in violation of this Agreement shall be null and void and of no force or effect whatsoever. North East Websolution may assign our rights and obligations under this Agreement, and may engage subcontractors or agents in performing our duties and exercising our rights hereunder, without the consent of User.This Agreement shall be binding upon and shall inure to the benefit of the parties hereto and their respective successors and permitted assigns.

31) Force Majeure

Neither party is liable for any default or delay in the performance of any of its obligations under this Agreement (other than failure to make payments when due) if such default or delay is caused, directly or indirectly, by forces beyond such party's reasonable control, including, without limitation, fire, flood, acts of God, labor disputes, accidents, acts of war or terrorism, interruptions of transportation or communications, supply shortages or the failure of any third party to perform any commitment relative to the production or delivery of any equipment or material required for such party to perform its obligations hereunder.

32) Third-Party Beneficiaries
Except as otherwise expressly provided in this Agreement, nothing in this Agreement is intended, nor shall anything herein be construed to confer any rights in any person other than the parties hereto and their respective successors and permitted assigns. Notwithstanding the foregoing, user acknowledges and agrees that any supplier of a third-party product or service that is identified as a third-party beneficiary in the service description, is an intended third-party beneficiary of the provisions set forth in this Agreement as they relate specifically to its products or services and shall have the right to enforce directly the terms and conditions of this Agreement with respect to its products or services against user as if it were a party to this Agreement.

Terms of Service NEWS-ZeeO


1) Only a Govt. Approved Educational Institute can Start Our NEWS-ZeeO Proposal.

2) Institute must submit the Affiliation Certificate/Govt. Approved Documents & the Identity Proof of the School as well as the Current Principal/Owner of the School.

3) Institute must submit a Request letter for.edu.in/.ac.in Extension on Institute Letterhead, address to "The Registry, Dept. of Electronics & Information Technology (DeitY), New Delhi. (meity.gov.in).

4) Institute will not be charged any amount from School/College other than the Identity Card Charges (if any) or Yearly IT Service Charges as per "PRICE CLASSIFICATION CHART".

5) We will Charge Only IT Service Charges following the Price Classification Chart only in case of NEWS-Promo/NEWS-Soft & NEWS Trust Scheme & ID Card Charges (if any).

6) Customer must accept the Terms & Conditions before starting the Proposal.

7) Institute must pay reprinting charges of Rs.35/- for a PVC Identity card & Rs.85/- for a RFID Identity card, if mistakes not from our side.

8) Institute must raise a ticket from your e-Admin Account or Email us for any kind of Updates / Changes in your Scheme, Payment, Profile, Software, and Programming.

9) In order to configure online payment in your website, You must produce the necessary documents as per payment gateway Norms & you have to pay One Time Processing Charges of Rs.10,500.00. along with Lifetime Service.

10) Without Online Admission Software, You have to Scan all Photo by Scanner and Rename it by App Form No. and must send through email with the Student Data on EXCEL following our Format.

11) ID Cards will be delivered within 10 Days upon receipt of 50% of the order value.

12) There will be no restriction of in the amount of storage with NEWS Admission till the validity of the Software. Domain, name File Restore in other IP will be Charged Extra,depends on time &status.

13) You must Confirm & Approve the Identity Card Design Along with the text/sign on the Card,which will be sent by our staff to your Registered Email ID,otherwise we will not responsible for any kind of Delay.

14) You are required to raise a ticket for any type of Job,Service,Function,Updates,Complain,Requirement & Activities to ensure timely response to your requirements. No other means of communication is accepted.

15) You must submit a minimum of 200 ID Card List/Forms in a lot, and must have to complete the ID card formalities up to 4 Lots.

16) There will be 18% GST Charge on each bill,

17) We will deliver the ID Cards within 10-15 days (if provide the Excel Sheet & Image File from the "NEWS Admission Software or from Online Server"), 15-25 Days if provide the Paper Application Form.

18) In Case of RFID Card,School Administration must have to Arrange all the Materials like Computers, Cables, CCTV Camera, Entry Gate,Touch Device,Cables,Sensor Devices. Or have to Pay extra.

19) In DS First Scheme if Customer choose Bar Coded ID Card and Don't want to continue RFID Attendance, Customer will charge 35/-instead of 50/-at the time of Admission.

20) All of our Services is based on the billing clearance,the Services may be terminated anytime without information,in case of Payment Pending. Ifani Dispute Arises,all the Jurisdictions in KolkataCourtonly.

21) In case of SSL installation the sub domain will not cover, only the main Domain will Cover and

22) Yearly ID Card Fee for each Student will be charged at the time of Admission. And IT Service Amt must be paid monthly by the 10th of each month in advance, Also in case of Qly, Hly & Yly Payment, the date is same.

23) Designed & Powered by Logo can be remove by paying of INR10000 (ten thousand) onlyyearly.

24) Online Processing Charges of Rs. 25.00 will be charge on each transaction along with the payment gateway service charges as applicable following RBI Rules & Regulations.

25) You must pay every bill within 15 days from the bill date,otherwise services will be terminated as well as the 5%pm latefine will be added on the bill.

26) All the Product Activation & Service Continuation will automatically be barred with the Proposal Termination. No Claim will be applicable.

27) You must have to Prepay the Amount along with the Excel file+Image File Download from the "NEWS Admission Software"/SDA Form Submit,otherwise Rs1500 will be charge extra for Amount Collection.

28) We will not be responsible for any photo damaged, scratched, stapled, trod, signed,fold mark & invisible,we must need the either digital photo,rename by Application form No or CLEAN IMAGE if pasted on SDAF.

29) You have to pay the maintenance charges rupees 750 per hour for website designing,rupees 1250 for Database Programming & rupees 3500 for App Programming, if service hours exceeds.




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Bangalore Office

Phone : +91 95854 12356
178 1st Stage, 1st Main Road, BEML Layout OPP Kuvempu Park, Basaveswara nagar, Bengaluru, Karnataka 560079, India


Mailing Address:

support@northeastwebsolution.com
newebsolution@gmail.com

New Delhi Office

Mukteswar Pandey
B-142, Mayapuri Industrial Area, Phase-1, Mayapuri, New Delhi, 110064.
Phone : +91 8447601979

Registered Address:

62/155, Govt Colony PO, Kalyan Nagar Via Pansila, Kolkata -6


Kolkata Office

Surajit Chakraborty
62/155, Govt Colony PO, Kalyan Nagar Via Pansila, Kolkata -6
Phone : +91 8116234088


Call Us:

Technical: 70026-97665
Web Support : 9678895789



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